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March 2024 by amaral lara
Bad costumer service. Ladies talk to you very rude and arrogantly.
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February 2024 by Golden Hughes
Lady is nothing but two cents short from being as flat and lame as a old nickel!
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December 2023 by Emeka Eze
Front desk lady is terrible and bitter. She should be fired because she is definitely losing the business customers.Long story short, I called for a tow and she gave told me a certain price. I said ok and would have it billed through the dealership. I get the invoice from the dealership and it's DOUBLE what the lady told me on the phone. The dealership told me to call Mcintyre back to understand why so that's what I did. The same front desk lady told me she couldn't discuss the cost of towing MY truck which made absolutely no sense. She also tried to lie and say that it wasn't her who told me the original tow price even though I recognized her voice and attitude.Big scammers and frauds!
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December 2023 by Tiffany Reay
We had a great experience with Randy Kirby. He towed our truck and trailer to the Kenworth dealer and was very professional and courteous. We highly recommend using his services.
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November 2023 by Eric Holt
Great price and fast service, will use again!
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October 2023 by SaRae Moore
She talks to people like a dog rudest woman miserable lady I am glad I am not that miserable
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August 2023 by Patrick Thomas
Tried to call to schedule a tow, The lady on the phone acted like I was inconveniencing HER by calling her business?…. You know that’s how you make money right? People call you and you tow their stuff, then you get paid MONEY. That is, unless you’re capable of being so rude to a prospective customer during an only 52 second call that the customer chooses to just take their business elsewhere. I didn’t even get so far as giving them a pickup location because she was so vile. There are plenty of other tow places in town, good luck with that attitude lady.
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July 2023 by Denise L.
Got the job done the issue was the lady at the front desk and her unnecessary attitude
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June 2023 by Ashley Beverly
We went to deliver food for Cheryl at this establishment of business. When we walked in to confirm that we were delivering the food to Cheryl she was speaking to the woman who was sitting in the window. Cheryl was rude and suddenly got silent on us, refused to acknowledge us, barely wanted to grab the order out of our hand. We were polite and simply trying to Dash her lunch. I have never seen this kind of behavior when delivering and hopefully customers in your company don’t endure this kind of abuse. It’s unfortunate really. I’m not sure if it’s racism or if it’s pure ignorance but just making someone in leadership aware of this poor behavior. Perhaps this is why your stars are lower than expected.Edit: No Cheryl, my spouse was with me assisting with the delivery because I’m a disabled veteran with visual problems so he helps me. He and I were in front of you, no one was speaking on the phone and there was no guest just you and the lady in the window. Me and my spouse attempted to communicate with you simply asking your name and anyone with manners would’ve said one moment in with a customer if that’s the case. You stared at us for several minutes without saying a word so we just handed you your food items and left. It’s not that I “feel” that way and you won’t minimize my feelings about the experience. You just have an issue with customer service if you can’t simply communicate to hold one moment. I would’ve politely did so and continued on my route, like I did. So say whatever you may but I have a witness who can confirm at the time we walked in that there were indeed no customers.
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May 2023 by Jesse McVicker
Went in to deliver a lunch order. Both receptionists were super rude toward me and my wife. Terrible business, would never use them.
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March 2023 by Scott Koehler
Great service and great communication. Been using them for years and highly recommend their service. Always top notch which is hard to come by in their industry
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February 2023 by Woodrow Delozier
Went out of their way to help a truck driver out of coolant ?
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January 2023 by Sarah Montoya
Watched a driver almost cause 3 separate accidents within a half mile span due to aggressive driving. Wouldn’t want them to tow anything for me like that.
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December 2022 by Denise G
Horrible company ! Truck drivers caused a 3 car accident while ON CAMERA and just drove off … the office refused to give insurance or licensing info which is against state law
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September 2022 by William Tubbs
This is where my grandpa's truck is at I'm trying to get to Western Union for 275 so I can get it released and drive the truck home to my grandpa I'm tired of always looking like I don't cut the mustard or did you know I'm some kind of screw up man you know just once I'd like to come through
