Macy's is a well-known and long-established department store that offers a wide range of products, including fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. With over 740 stores across the country and an online presence, Macy's provides customers with a variety of options for clothing, shoes, housewares, gifts, and furniture in select locations. Customers appreciate Macy's for its good deals and sales, especially through online coupons which help save money. Many enjoy shopping during sales and often find great discounts, making it a favorite store for many. The store also offers a convenient return policy for items that do not fit, as long as they are not on final clearance, and customers can order different sizes to try on at home. However, experiences at Macy's vary. Some find the store unorganized and note a lack of visible sales associates, which can be disappointing. Customer service experiences also differ; some employees are friendly and helpful, while others are perceived as aggressive or unhelpful. Despite this, some staff members, such as those in backstage and in specific departments, are consistently nice and smiling. Overall, Macy's remains a popular shopping destination known for its good deals, wide selection, and long-standing reputation, though customer experiences can differ based on store location and staff.
