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January 2024 by Rube H
This place is supposed to be open at 11am?? I waited 18min and still not open? The customer service is also very bad.
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October 2023 by Gabriela Garza
Worst customer service ever! Walked in with the intention of purchasing a jersey—the employee was just on his phone. Never acknowledged us, never spoke, saw us, and kept playing on his phone. We left and gave our business to another store.
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October 2023 by Felipe Valadez
Absolute horrible service. We walked in to buy a jersey and the guy closing on 10/16/23 didn’t even bother to look up from his phone. I guess he didn’t care to make a sale for the store.
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December 2022 by Jesus Martinez
Several employees just standing around interacting more with themselves than the customers. Didn't think much of it until we purchased some hats and got one with embroidery. I let the employee know what I wanted on the hat and pointed where I wanted it. When we came back 5 mins later the embroidery was on the wrong side next to the had logo. Another employee which said he was the manager said the ticket said left side. I never said left side and I pointed to the clear area on the right side where I wanted it. The "manager" refused to make us another one even though it was their fault. The initial employee that took the information never confirmed with me any of the information. I returned the product since they gave no other option. Horrible customer service.
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July 2022 by Casey Healey
Love the Fox hats
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June 2022 by MIKE THOMAS
It’s ridiculous that I can’t even get an employee to answer the phone I’m trying to check on a product availability before I have to go to the mall I’ve called 10 time at this point I understand if the store is busy but you should still answer the phone and acknowledge a possible customer wether they have to be put on hold or not it’s just not professional
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October 2021 by Mary Barina
It is Oct. 17th, 2021, I have been calling this store all evening, the phone hangs up before anyone answers. This is very annoying, I want to know if they have a certain product before I go to the mall. I will look else where..
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June 2021 by eric fussell
Open up the store on time-people have things to do
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February 2021 by Underground Motivation
How can you not make a logo look right? Supposed to be professionals more like amateurs. Thanks for wasting my time.
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December 2020 by Mike Darbinyan
not open on time
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May 2020 by Kevin Monroe
They are not open like the paper on the window says they are
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March 2020 by Jantzen Ray
They no longer sell quicksilver hats. ?
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October 2019 by Adrian
Easy pick up.
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July 2019 by Rex Williams
Always got dwals
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June 2019 by Laura Elena
6/6/2019: 8:43pm --- Someone train Alyssa not to get mad when the customer isnt happy with the embroidery finished product!
