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June 2024 by J F L
Not a fan of having blood drawn. It is usually an unpleasant process for me, due to the fact I am an extremely difficult stick. Norman made this experience less uncomfortable, and I was in and out relatively quickly and pretty much painless! Thank you, kind sir!
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April 2024 by Sinai Newberry
I arrived at 4:05 and checked in both children. Victoria the attendant with a heart tattoo between clavicle bones on neck informed me she couldn’t help us because she closed her office doors at 5:00pm and couldn’t process them in time. She refused to help us and lied about how long children needed to fast for the exam. She proceeded to correct me when I restarted her response to me and said she had no time to get kids in she closes the office at 5pm and was unwilling to do her job. As she this was the second Labcorp I had been to I knew she had lied about the fasting for the tests needed. The previous office sent me to her and explained a 1 hr fast was needed. The previous office didn’t have the test in stock. Absolutely frustrating that this employee was unwilling to test my kids because she was busy on phone.
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March 2024 by Heriberto Trujillo
Showed up here at 4:20pm, walked outside because I forgot my wallet in car. come back in and door is locked. It is now 4:30pm and they still don’t let me in. Waste of gas, waste of time and now I may not be able to proceed with my doctor until next week because of this. This is the only time I can come in due to the fact I work nights!
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March 2024 by Madison LeBeau
Victoria is the sweetest person ever ❤️
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March 2024 by Blank Slate
The man that took my daughters blood today was extremely rude and raised his voice at her these people need attitude adjustments serious train your staff to leave their problems at home and not take their frustration out on patients
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February 2024 by Tiffany Brown
I’m completely enraged with the employee at this location. I sat upstairs in my daughters appointment for an 1.5 and got sent downstairs for lab work. I got there at 4:35 and sat there for 20 minutes. The lady working came out at 4:55 and asked me if I was there for blood work l. I said yes and she processed to tell me they are closed. I said you weren’t closed when I walked in here at 4:35 and it wasn’t even 5:00. She told me I’m welcome to complain. Unbelievable as I’m sitting there with three small children one who is very sick. There is no customer service anymore! It takes 5 minutes to draw blood we would have been out of there maybe a minute after 5. Find a new employee!
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February 2024 by Rema Azab
Victoria at this location was seriously amazing. I have a big phobia of needles and she was very emphatic and tried to make it as easy of an experience as possible. She had a light hand and I didn’t feel anything.
I’ll definitely be coming to her for any future lab draws.
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February 2024 by Donna Frayn
I have been waiting for over 30 minutes here and. The technicians are just talking and not taking in patients where we sit here in the waiting room. Unbelievable service terrible. Don’t go here.
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February 2024 by Meikel Leach
The lobby was full of people, some had to stand. Almost an hour went by with no patients being called back and none coming out. I waited over an hour (some had been waiting longer). I finally had to leave so I wouldn’t be late for my doctor’s appointment. On top of that, the lady at the front desk was extremely rude. I will never use this location again!
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February 2024 by Kayla Lee
Terrible customer service. The lady at the front desk is so awful and rude
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February 2024 by Kay
I would like to thank Victoria. She was great! I have high anxiety when having blood drawn. I am talking about passing out. She was able to draw my blood quickly and painlessly. I usually have my blood drawn with a butterfly needle but she used a regular one. That probably hasn't been done in 25+ years! I truly thank her.
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January 2024 by Brenda Adams
Went to this lab and for 30 minutes no one was called back to have labs drawn around 2:45. The lobby was full and people were complaining that the Lab mplyee does this all the time. Will find another lab to go to.
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October 2023 by Lukeysha Isaac
The staff at this location is very rude. Not only that they don’t understand their own paperwork that they give to the patients to sign. They proceeded to give me a bill for an outlandish amount for the lab work and requested a credit card for payment. When I asked her if she had submitted it to the insurance company, she told me yes and that was the portion that I would be responsible for. I called my insurance company and when I explain to her that my insurance covers at 100% she got rude telling me that she had nothing to do with my insurance but I would have to pay. My insurance company and I called the lab corp billing department then she changed her story and said she told me that the paperwork was only an estimate if the insurance company did not pay otherwise the insurance company would pay the bill. Definitely not what she told me. And in the end she was the only phlebotomist there, and I didn’t even trust her to stick me so I left and went to another LabCorp.
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September 2023 by Kelsey Davis
Our dr called for an hour trying to get us in for emergency blood work to check out a staph infection.They would never answer the phone.We raced available the clock and got there at 4:40pm. A lady was there working and said she couldn’t help us without orders. We got our dr on the phone and they explained the situation and said they’ve been trying to fax it.The lady said “you have 2 minutes to fax it or I’m not doing it”1 minute into the 2 minutes she said “actually. I’m not going to do it. Even if you send it. I don’t feel like waiting and I’m ready to go home. Sorry”And told us to leave.Get employees who actually care about people and who want to work not those who care about getting off before 5pm so they can have a longer weekend.Whoever worked on Friday, sept 15th needs to go.
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September 2023 by Brittany Horn
The BEST service. T and Victoria made my visit. I forgot my order. No worries - here’s our fax. No pain. And y’all… it was a BIG lab order. They were engaging and patient. They spoke to everyone the same. I found my lab home!!! Thank you guys for making a stressful situation easy!!
