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January 2024 by Maria Alexander
Clean and well organized.
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December 2023 by Brittany Freitag Williams
I ordered over 2 weeks ago and my Order still hasn’t even shipped. I reached out to customer service via chat and text and no response. Very frustrating considering I need the ribbon for work for a holiday gifts.
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December 2023 by Justin R
I buy bulky yarn #6 here for making beanies. Their stock is sufficient. My most recent trip yielded $8.99 skein of yarn at 30% off. So not bad.The new store is huge, clean, and easy to maneuver. Checking out is easy even if there's only one register open. I haven't used their app yet as I've only shopped there twice now, but I'm ready to give it a go. I have no negatives to give about this location.
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November 2023 by Rebecca Holder
This is my favorite JoAnn's. I drive past three other fabric and craft stores to get to this one. Kara was so incredibly helpful and patient while we worked through a project. She figured out exactly what we wanted even when the description was vague. Thank you for your patience. You made this shipping trip a wonderful memory that we will smile about every time we look at that quilt.
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November 2023 by Goddess Juyce
I went into Joanns today because I needed some yarn. I'm standing in the yarn section pondering. Behind me, I hear someone, and it's an employee stocking the yarn. Listen, this is the kind of job that requires you to assist everyone. If this is not your thing, you have to regroup. I go to the front because I just wanna leave this tip. And come to find out it was a manager who was in my area and didn't want to address me. Acknowledge me nothing. She definitely ignored me. But now, seeing the reviews, this is nothing new. It's really looking like bad customer service is acceptable here.
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September 2023 by Evelyn McNally
Love this store. A very large selection. Good sales and prices
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September 2023 by Lee Joe
This joann fabric and crafts had Everything my wife need Also the employees were Very nice To me and my wife They will always help our business.
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June 2023 by Kristin
This was my first visit to this location. The store was well organized and very clean. The staff was very friendly and helpful.
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May 2023 by Tracey Briggs
Got there 2 minutes prior to the closing time, was still treated with kindness, courtesy and was given assistance with my purchase by associates who were helpful and willing to work even though they were supposed to be getting off work.... got my zipper and a spool of theead in a hard to locate color and was still about to be back on my way home by two minutes after closing ( so actual shopping visit lasted 2 or 3 minutes at most and I was on my way. Thanks guys and girls for allowing my experience to be just as I like shopping to be, quick efficient, effective and over with
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April 2023 by Lily Davie
I just left the store around 10:30 am April, 19, 2023.I just came in to get empty fabric bolts at the fabric counter. For lose fabrics I have at home that I want to store away.I didn’t catch the woman’s name, but she was an older white lady with her hair pulled back in a bun.She told me that they are not allowed to give out fabric bolts, and she just only gonna give me one because they reuse them. Which is not true. And I felt as if she was prejudiced towards me.I have came in before, and received fabric bolts for free with no problem at this same location.
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March 2023 by Mesquite ED
It’s a wonderful store at a great location. It offers a great variety or craft products. Great prices. Very accessible from the freeway and ample parking. The staff is very friendly and courteous. The stories, nice, neat and well merchandised.
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March 2023 by Abigail Cabrera
Love the new location.. so much bigger and better organized. I don't like that it's further away from me but I don't mind the drive to the new and improved store. Not crazy about the smell but hopefully it'll air out in time
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February 2023 by shun washington
This was my first time in Joann's and the, customer service was non-existing, I didn't even know there was a person behind the register, because no one said anything, and when I did manage to see an employee, I was not acknowledge,or asked if I needed help,but the store was nice and clean tho
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February 2023 by Natalie Verduzco
Amazing store, friendly employees, very bright you can see everything and find everything as its all in its place.
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February 2023 by Bryan Studley
Not just a fabric store anymore. Not certain if all locations have the same stock of products, but this one was more like Hobby Lobby. It has a little bit of everything you might want for a wide variety of craft projects, even spray paint, which pleasantly surprised me. This is great because this store is open on Sunday while Hobby Lobby is not.