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September 2023 by Gaylene Jones
They were a life saver to me. Friendly and helpful in a completely stressed situation. Their cost was totally reasonable. THANK YOU SO MUCH!!!!!!
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September 2023 by Gaylene J
They were there for me when I was in the most stressful situation ever. Their cost was very reasonable. Friendly and cheerful. I hope I never need them again lol but I wouldn't hesitate to call them again!!! Highly recommended
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July 2023 by Caleb Jones
3 minutes agoI was in a situation where my phone and wallet were still in the car. I was allowed in to grab my personal belongings that was a great help. But then things started to become strange when staff became very unhelpful. The people at this location has forgotten what customer service is. I had gathered the funds and fully paid my ticket to leave. As I was walking to my vehicle I was approached by a very immature and unprofessional woman who insisted on starting and unnecessary argument. Mind you at this time my car is no longer your property I have paid in full.If I have completed my part in a professional manner I'm confused of what her problem was. I hope no one ever has to go through my same experience. Next time I hear the name Hesters Truck Wrecker Service I will run the other direction. I wouldn't recommend this place to my worst enemy!!!
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July 2023 by Caleb J.
I was in a situation where my phone and wallet were still in the car. I was allowed in to grab my personal belongings that was a great help. But then things started to become strange when staff became very unhelpful. The people at this location has forgotten what customer service is. I had gathered the funds and fully paid my ticket to leave. As I was walking to my vehicle I was approached by a very immature and unprofessional woman who insisted on starting and unnecessary argument. Mind you at this time my car is no longer your property I have paid in full. If I have completed my part in a professional manner I'm confused of what her problem was. I hope no one ever has to go through my same experience. Next time I hear the name Hesters Truck Wrecker Service I will run the other direction. I wouldn't recommend this place to my worst enemy!!!
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February 2023 by Ray Ferguson
The service was great and the time was very helpful and it worked out very well for me
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November 2022 by Patricia Chunn
My daughter car was totaled. That's where it was taken to. They were nice and let us get her stuff out of it.
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October 2022 by Drew Rampley
I had my vehicle stolen and Hester’s was the company used by police without my consent to tow to their yard. They had my truck for less than 24 hours and when I went to pick up they tried to keep my vehicle stating that I was not the owner even tho I had title and police report. I did not drive the truck that was stolen because it has been needing work so it did not have an insurance policy. While I was trying to get insurance policy so they would release the truck, they called the police on me to try and threaten me, so they could keep the truck at least one more night, racking up my total bill. The Mesquite police told me NOTHING was missing or looked like it had been taken out of the truck, when I got to the yard my radio was gone…THESE PEOPLE ARE CROOKS AND UNTRUSTWORTHY. I WOULD NOT LET THEM TOUCH MY PROPERTY. Good luck with any dealings you might have.Service: Vehicle wrecking
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September 2022 by Tye's Notary
Although the circumstances were not anything anyone would like....the staff at Hester's was extremely friendly, professional, and answered all questions to gain clarity on next steps.
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August 2022 by Rodney Wadley
Nice staff. They worked around my schedule and got my semi moved.Nice heavy wrecker service. Awsome customer service.
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August 2022 by John Zorn
The red truck is the truck that was in the accident with the trailer. No damages look at corner of the trailer. I came back to there yard and it was damaged during storage.Service: Vehicle wrecking
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August 2022 by E J Barnes
Thank you for being available and on time for assistance with our daughters vehicle that was stranded on I-30 and Beltline and Broadway in Garland.
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August 2022 by Evans Mcbride
Great job recovering this vehicle. Thanks for your service.
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February 2022 by Esme P.
Spoke to woman that took my information and said someone would be on their way. I waited for 40 minutes and nothing. A cop pulled behind me and that freaked me out because I thought I was getting a citation. I called this towing company to see where the tow truck is at and she said no one has gone out. She stated it would be another 30 minutes. I canceled the tow request and just had the cop find me a tow. I just don't know why you would tell someone that a tow would be on their way and nothing.
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November 2021 by Ken E.
It was 11pm or so on a Saturday night. I Needed my vehicle towed home after a breakdown. Hester's answered my call, gave me a quote and sent someone within the hour. Great service. Definitely recommended.
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August 2021 by James Board
Hesters has always took good care of me. No matter what time. And they have fair prices