-
September 2023 by Santiago Rodriguez
Review edit: We understood that the first hour was an evaluation and then repairs were to start. Why $325 for evaluation when others are $59? We did have outside leak. We had dug and could see where the leak was coming from. We were told that he didn't know exactly where the leak was coming from and told us it could be in the slab or under the slab under the front room floor. He put an orange flag where we had seen the leak. Another company was called leak was identified and repairs started with 15 minutes. The leak was a few inches back from the edge of the house no where close to where Flow had said. It was repaired that afternoon.I.understand that they have to get paid to come out, but he didn't even locate the exact location of the leak. Then to be told they couldn't fix it for a whole week. It took about 15 minutes and another 15-20 in the truck and that was $325. I'll never use this company y again.
-
September 2023 by lillian oandah
Did not return call right away. And had no openings another48 hrs!
-
July 2023 by margaret gallimore
John and Felix did a great job! Thanks for coming fast fixing problem.Great jobService: Plumbing pipe repair
-
June 2023 by El Peeko
We needed emergency plumbing service for a broken pipe at one of our rental houses. Flow sent someone over immediately who took care of it right away. Reasonable price too. Top marks.
-
June 2023 by Alexandra Chambers
Would give less than 1 star if it were an option. They charge $59 to drive to your house. They call this an "evaluation" fee but nothing is evaluated. They go to their truck and return with additional pricing. The additional pricing is the cost of having the actual evaluation performed and is $500. This company is totally shady and is not one I would recommend. I just spent $59 to have a 4 minute conversation and got no answers. When I called the corporate office, Amy was rude and no help. Find ANY other company to work with.Update 5.23.2023I think the disconnect may be in the definition of "evaluation". I provided the plumber with as much detail as possible regarding the leak. It's in the primary bath shower, it has been happening for X amount of time, the water is visible here and here after we shower, etc. After providing the details I expected the plumber to visually inspect the shower and then make recommendations as to the tests available and how to move forward. The plumber did nothing, nothing. He didn't say much and had no recommendations. He asked ME which tests I would like run. How would I know?? Isn't that what the so called "evaluation" is for? I asked him to provide a professional recommendation regarding the testing. His response: "Well, if you knew where the leak was, I could tell you more." If I knew where the leak was I would not hire a leak detection company. I stick to my original review ... the $59 is for them to drive to your house. Speechless.
-
May 2023 by Michael Chambers
DO NOT USE THIS COMPANY.We scheduled an appointment to have a shower leak located and assessed. We received an email quoting $59 assessment fee. When the workers arrived, (one who appeared to be stoned or drunk) they stood staring at our shower. They ran no tests, and never even so much as turned anything on. After about three minutes, they went back to the truck to get "some stuff, and pricing." The one worker who was NOT under the influence, returned to say it would be $400 per hour for them to run tests. This was never mentioned in the email quote we received. When we presented the evidence of the quote we were told that $59 was only an "evaluation fee". How you can accurately evaluate anything without performing any actual work is beyond me. Perhaps Flow Plumbing employees psychic plumbers? Regardless, this entire organization are absolute crooks. DO NOT waste your time or money.Service: Plumbing pipe repair
-
May 2023 by Yolanda Tanguma
Everyone starting with the initial phone call and ending with the repair work and technicians was very professional, and great. As the work progressed, the wonderful technician explained what he (they) were doing and the purpose of the way the work was being done. I tend to ask a lot of questions and they were very personable but professional and answered ALL my questions. Therefore, I totally understood and understand what they did and why it was done as they did the required work. They take complete pride in their work but most importantly in the outcome of their work for their clients. I would definitely use them again and without hesitation.Service: Plumbing pipe repair
-
March 2023 by WENDY BARTON
He knew exactly What he was doing he was very professional and extremely KnowledgeableService: Plumbing leak detection
-
January 2023 by Tammy Carrel
We had an obstruction in our plumbing lines but didn’t know where it was. Flow Plumbing had many tools and techniques for pin pointing the exact location. They were friendly, on time, respectful of our property and cleaned up afterward. I highly recommend them!Service: Plumbing leak detection
-
January 2023 by Marisol Ignacio
Great jobServices: Plumbing leak detection
-
January 2023 by Gary Schwarz
We had extensive testing and repairs on both the supply and drain lines in our home. Everyone, from the office, to owners, to their plumbers and helpers were friendly, efficient and thorough. Their pricing was also reasonable and fair. I would highly recommend them and will use them again if the need arises.Services: Drain cleaning
-
January 2023 by Shari Anz
Flow Plumbing did multiple repairs and a water heater replacement in my elderly father’s home. They were courteous, efficient, clean, professional and affordable, and provided a very detailed estimate in advance. Highly recommended!Services: Toilet repair
-
January 2023 by Debra Smart
Had used Flow plumbing in 2021 and was satisfied, so when I had another issue I called again. I am very disappointed this time. They came on 8/31 to help find a leak :charged me $295.00 and said it was an irrigation problem. On 9/7 the irrigation guy came and found leak in less than 1 hour, but it was a plumbing leak not the irrigation system. I called to ask them to return and was told no one was available until the next week the 15th. Not wanting to waste more water, I called another plumber to fix the issue that should have taken care of the first time. I cannot recommend or use this service again.Service: Plumbing leak detection
-
January 2023 by Perry Goldberg
Flow Plumbing is an outstanding company to deal with…easy to schedule and Sixto, their plumber is knowledgeable, efficient and experienced! I would recommend this company for anyone with plumbing needs without reservation!Service: Water tank repair
-
January 2023 by Hatchback Jackson
We've had other plumbers come out and unclog our toilet only for it to work temporarily. John and Felix came out and for an unbelievable 1\5th of the price fix all of our clogging issues in 30 minutes. I was blown away. I can't recommend these guys enough and if I have any issues in the future I will only use this company.Services: Drain cleaning
