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January 2024 by Infantry Veteran
Frank was awesome! Frank gets it done and will do everything he can within his power so that you get the best deal. Very knowledgeable, polite and professional ?
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January 2024 by Cody C.
Awful rental company! They were supposed to pick my mom up to give her a rental car and no showed! They caused my mom to miss her doctors appointment and pay a no show fee at the doctor.
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December 2023 by Ricky Alvarez
Why would they make a reservation for a vehicle they don’t have yet?
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October 2023 by Dominique Pendleton
Floyd was beyond incredible! Went so above and beyond to help us! He’s truly kind, and extremely knowledgeable when it comes to car rentals and dealing with insurance companies. Thank you so much Floyd! Give this man a raise!!
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September 2023 by Mark Shirley
Best service i have had! Shout out to Frank!
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May 2023 by Eric
Just wanted to give a shout out to Frank at Enterprise Trophy Nissan. I’ve had the unfortunate need for 2 long term rentals in the last few months and Frank’s outstanding and friendly customer service has been a bright light through these times. I’ve seen him handle multiple customers giving everyone the highest level of customer service, attention and a true desire to meet their needs no matter how busy they are. He truly exemplifies customer service always being positive and a really great individual. Thank you Frank!
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January 2021 by rachel williams
I believe that I caught COVID while driving the vehicle. The vehicle was not clean. I don't believe the vehicle was sanitized at all. There was an awkward smell when I entered the vehicle. I blew it off. I thought maybe it was just the scent of whoever drove the vehicle previously. However, the seats were completely filthy amd I found a bbq boneless nugget/wing between the middle console and the drivers seat along with smeared sauce on the console.I discovered it while attempting to retrive my dropped credit card. I use Enterprise all the time. I am very disappointed to discover there was no sanitizing performed in my vehicle. I am only posting this because people need to be warned. I would suggest doing your own sanitizing procedure, something I wish I would have done. I have been completely careful during the pandemic. The only thing that changed on my routine was ending up in this vehicle. Im giving it 2 stars because the customer service was good, it should be 0 stars.
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December 2020 by Sam Genecov
Everything went very smoothly I got a nice car and I appreciate the courtesy that I was given take Care thank you for the opportunity to give this paragraph again thank you
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October 2020 by Shrecka Campbell
I booked my car rental for a midsize vehicle weeks in advance for our Colorado trip. When we got there they put us in in a versa and when we questioned it they told us that it was all they had. Just wasn’t happy but we were leaving at 3 am so nothing we could do. But I called to get a adjustment and the guy was nice he said he could give us an adjustment. My husband gets a call when we walk in for another car. So they did try to make it better even if it was an inconvenience for us to drive back 40 minutes. I acquired about the rate when we returned it and he said since we took the car the rate was the same. The guy we talked to wasn’t rude he just could careless about customer service. (The car they gave us needs to spend sometime in the shop.)For the inconvenience alone he should have tried to make it better because of the situation. We use enterprise often for trips and we haven’t had any issues except from this location. Lessons learned we will not use this location off of Gallaway for our traveling needs. Never again.
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September 2020 by Chris Holm
Great rental experience via Enterprise & USAA! Nice vehicle (Audi Q3) and easy pickup & drop off.
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September 2020 by Paul Morgan
Very friendly and very easy to rent a car when I needed one
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August 2020 by Shelly Gager
These guys went above and beyond!! Would highly recommend them. The staff are fantastic! Very friendly, very courteous! They made my rental experience very pleasant! Go see them! You won’t be disappointed! My dog Rocky says thank you too!!
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July 2020 by Christopher Tielens
I reserved the car online, scheduling pick up and drop off times. I got in and out fast and easy with a very nice car.
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July 2020 by luvyourself 1st
Best Enterprise, i,ve ever visited in my whole entire life..Customer Service is Excellently Brilliant..And Fast Check in...I Give 10 Stars..oh yeah and all the cars are up to date..And guess what Enterprise Lease cars now...bet you didn't know that did you..lol
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July 2020 by Ricky Hale
The Guys were so Friendly & Polite. Process was easy & quick.