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January 2024 by Robert Kyle
I have never had a positive memorable experience renting a car, or a rental company of choice for that matter. Usually you end up paying a premium for something worse than your own and generally just seem to be a money grubbing business.This store is different, Austin genuinely cares about the customers and seems to take an interest in each party. Should I ever need another rental, this Enterprise location is far ahead in service and professionalism.
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January 2024 by Lupe Garcia
I wanted to take the time to share my pleasant experience with Enterprise. The process was very convenient and the customer service I received from Mr. Peter was amazing! Definitely will be returning to this location.
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December 2023 by Jowara Gosogo
Nice and small rent a car facility with no waiting.
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November 2023 by Gerald Omundu
Nice and small rent a car facility with no waiting.
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November 2023 by Ruby Soliz
My vehicles is in the shop over a month and half. My insurance covered a basic vehicle, got a Chevy Spark. Gas saver for sure.Long story short the Spark got a flat and an oil change was needed. I called Dez at the local store I rented the vehicle. He provided support and suggestions. I appreciate this store accommodating my need. Dez, coordinated a pick up and exchanged of the Spark for a Nissan Versa. I appreciated this reps understanding my immediate need and delivering excellent customer service.
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February 2023 by R.J. Reyna
I was sent here by my insurance company while my vehicle was getting repaired down the road at Service King who notified Enterprise I was there to drop off my vehicle and Enterprise sent a driver over to pick me up and get me to their location to pick up my rental mind you this was during the ice storm we had on February 6&7 , the car I was given was a nice full sized sedan I understood it had not been washed due to the weather which I was fine with I just needed transportation. They were on top of everything they had all my information from my insurance company it was a piece of cake ,Thank You Fellas
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November 2022 by Tresa Gomez
I made an appt online & I had a great experience upon arrival & upon returning the car. Good selection of vehicles. Thank you kindly for the friendly service.
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October 2022 by Dreenah
The overall experience was awesome! We dealt with two easy going and professional Representatives named Kolby and Peter at the Enterprise in mesquite on Galloway. They were extremely patient with both me and my mother at explaining and answering any questions that we had. I would highly recommend Enterprise because you will definitely get the service you deserve. Thank you guys for your service! Two thumbs way up!!!
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October 2022 by Sacha Said
OK so I called and made a reservation three weeks ago called to verify my reservation and then today when I go to pick up my truck needing to leave tomorrow did they tell me they ran out of trucks they didn’t keep the reservation I called customer service if you talk to a foreigner they’re very polite they’re very helpful if you talk to American they are Karen’s they are nasty they don’t want to help you and they act like you are interrupting them by calling and asking for some customer service if I wasn’t leaving tomorrow there’s no way in hell I would use this company and I’m not recommending them to anyone. They are absolutely HORRIBLE!! Karen’s all around. American should be ashamed of themselvesDon’t tolerating Karen’s ignorance
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September 2022 by Drina Van hooks
The overall experience was awesome! We dealt with two easy going and professional Representatives named Kolby and Peter at the Enterprise in mesquite on Galloway. They were extremely patient with both me and my mother at explaining and answering any questions that we had. I would highly recommend Enterprise because you will definitely get the service you deserve. Thank you guys for your service! Two thumbs way up!!!
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August 2022 by EDMOND WILLOUGHBY
The manager was great he talk to you like he know you a long time is name is Dez it's off interstate 30 mesquite Texas
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August 2022 by Amberly H.
Very unprofessional staff. Got an attitude immediately and yelled at me on the phone to which I did reply loud but in a non vulgar way asking 1 simple question which the male there refused to answer and, of course, wouldn't give me his name. I recognize his voice though bc he is the one who did the rental agreement with me and whom gave me a dirty, stained rental but at least the volume worked in the car. The previous cars radio had radio problems where the volume kept going up and constantly. He tried to send me off with the first car twice but I returned bc of this issue. I'm am really surprised that this individual works for enterprise!!! I have never experienced this at any other enterprise or car rental location nor have I any other business period in my life. Enterprise please do better when hiring employees!!
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May 2022 by marilyn davis
Clean facility,professional and helpful staff. Reservations,check-in and out was quick and easyll. I will definitely return. Everyone is so nice and pleasant.
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February 2022 by Trish B
They are amazing. Dez is an awesome employee. Give that guy a raise! All the employees are polite and accommodating. I will never go to another enterprise. I was in a bind with my insurance abs then booking at another enterprise. When I got there they didn’t have a vehicle for me. I called several others and finally reached this one on I30. Dez went out of his way to have me a car that evening. He had worked with me through several issues with dealing with my own car. Waiting in it to be complete. I will never go to another enterprise.
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December 2021 by Sebastian Contreras
Made a reservation for Wednesday. I called to confirm my reservation for Wednesday and the representative said he wouldn’t have anything until 5pm that day. He said I should’ve called to say what time I was going to pick up the vehicle so they could have it ready. I called different Enterprise locations and they agreed it was odd the representative said I had to wait until 5pm to get a vehicle.I personally wouldn’t recommend anyone to rent a vehicle with either this location in particular or this company in general.
