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June 2024 by Doogie S
I have been using this CVS for 3 months now and they have been very helpful and polite and quick most of the time when I go to drive through is not busy but I prefer to go in anyway.
They usually have what I need and my prescriptions are easy to get.
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May 2024 by Jazmin Rodriguez
Owesome people
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April 2024 by Amy
The employees are very friendly but drive thru service is extremely slow just for pick up. The Techs are always helping the cars that pull up to the window lane first even if you have been sitting in the outside lane
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April 2024 by Nancy Valle
This is a convenient CVS and much appreciate, but it seems to need more attention to customers. I wasn't greeted, and I wasn't asked if I needed any help or if I found everything that I needed. Oh well, maybe they'll work on it.
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April 2024 by Sha Cal
The wait time for the pharmacy is ridiculous! Two cars ahead of me and we've been sitting for at least 30 minutes. Every time I come here it's the same way. I need to start using the Walgreens across the street! I'm glad the employees are mannerable.
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March 2024 by Michael Castillo
CVS customer service sucks as well.
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March 2024 by Len Cho
The drive-through line is ridiculous here. It is a lot faster inside. The crew is very nice and professional.
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January 2024 by Adreana Hernandez
Online lunch hours says closes at 2pm came at 1:20pm and they were already closed. Super unprofessional.
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December 2023 by Alberto González
Excellent
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December 2023 by Dee
This has got to be the slowest CVS in the history!! I’ve changed my pharmacy to the Walgreens in the front. They are faster and more efficient.
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November 2023 by Vickie Butler
Today on 11/25/2023, I visited the CVS Store on Cartwright in Mesquite Texas. Just want to say thank you for the old fashion customer service. In the age of AI, it felt great to hear a young man greet me as I came inside the front door. Also, another older gentleman that was dressed in business attire appeared to be the manager and he too greeted me and thanked me for visiting the store. Who does that anymore? CVS staff did. I also used the photo Kiosk and the young gentleman came up over and let me know he was available for any help or assistance. I actually ended up needing his help. He helped me to get my pictures uploaded successfully and one 5x7 photo printed off. It was the smiles, the greetings, and just the courteous and friendly all points of interaction that I really appreciated. This is how you treat your customers. I will be back because of this type of service. Thank you for your service.
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November 2023 by Ivan Remus
They close the Pharmacy (Rx) area for lunch and open late on weekends.How in the world does a so-called "pharmacy" close their pharmacy area?Besides, their prices on over-the-counter (OTC) products are prohibitive. No wonder the store is always empty.
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November 2023 by shelette lee
This location is trash. They people working in the pharmacy is a piece of work. The ladies can never find your meds and then has a bad attitude. So I akingvyonher over the phone she smacks and hums. Getting to the window she's rude. She tells me it's CVS policy you have to come in and wait. She can't get your prescription ready unless you come in to wait. What kind of pharmacy is this. CVS MUST HAVE WAY TO MANY CUSTOMERS. This one doesn't care. The lady said she's been with CVS 15 year. She’s very comfortable with her job.
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October 2023 by Teresa M.
We have been going to this Particular CVS Pharmacy for well over 15 years. For the last several years we have had continuous problems with prescriptions not being filled when they said they were via text messages, and most recently they gave me some Covid antiviral medication called paxloviv that was Expired!!!! When I took back to the pharmacy again waiting for almost 40 minutes to see someone they said OH the government said we could extend that past expiration...are you kidding me!!!! They have canceled my husbands blood thinners (Eliquis) and said the doctor had canceled (after following up with his cardiologist) and confirmed that was a lie, they had given them a full year prescription. With his A-Fib he cannot be off this medication for any period of time. So as of today CVS on Cartwright YOU ARE FIRED!!, I will not let your incompetency effect my family's heath. And if you review this particular pharmacy record I am not alone with a less than 1.5 stars out of 5 they need either a new manager or pharmacist. Teresa
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October 2023 by Big Vai
Don't expect common courtesy or utensils for your rx's without asking.
