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August 2024 by Melinda Stormborn
I come here for any car related things. They always fix my vehicles fast and at a reasonable price. I will never use a different Auto Shop.
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August 2024 by David Self
Took my car for repairs. Received the bill. 35 dollars added for using my card. No sign and no verbal warning charging extra. To me that is theft. Lost my business.
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June 2024 by Brett Lincoln
INCREDIBLE! They were great! They replaced an engine in 1 week!! They kept me updated on every aspect of the repair. The car is running better than its ever run! I recommend Carter Automotive Repair to everyone in Mesquite and beyond!!!
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May 2024 by Brandon S
Quality car care done right! I don't use anyone else!
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May 2024 by Beau
I needed and oil change after work, called this place told them I was coming because my car needs specific oil and I wanted to make sure they had it. Got told that they had some and they would order a filter for my car as well. Got there and they ran out of the oil I called about but they had more ordered and delivered in 15 minutes. Even with that delay I was out the shop in less than an hour. Price was up front, transparent and, fair no hidden charges after service, none of that. Since I travel to Mesquite for work I might make this my only place to get oil change for now on.
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May 2024 by ViralVideos4B2BB2C Sales
5 years later update April 2024 still great friendly and welcoming quality repair and advice service for your new and classic vehicles. Check out the Thunderbird that was being serviced.
5 years ago.
My first time visit and service at C.A.R.S. Getting brake repair work done. Great, friendly customer service and affordable prices. Yes I recommend C.A.R.S. for your next car and truck repairs.
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April 2024 by Anthony Nelson
Always on point
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March 2024 by Carlos Celis
Disappointed because they said they can take care of my car. Then they called several days later that they could not I gave 4 stars because they're friendly professional courteous
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March 2024 by RicardoV 1993
Took my car to the shop for a wrench light. I told them I have replaced the accelerator pedal multiple times and it still has the code P2138 I’m not sure but I believe it can be the pigtail. They took the car in and said they will try that first. Car still still has same issue. I was charged 360 to change it out. The part was installed in correctly the car ran worse than when dropped off, checked it out and they wired it wrong. I called they said I have to wait 2 days for them to check it out. I didn’t leave the car I kept it and check it out. Turns out 2 wires were crossed. It’ll takes like 5 min to change the pigtail, I assumed they were going to solder it that’s why they charged me a lot but they just used crimps and electrical tape. I am willing to let go that they couldn’t fix my car and charging me the pigtail even though that didn’t fix the issue. But the 360 charged broken down is, it was 2 hours of labor at 100 an hour and the pigtail. I went back recently a few months after the repair and talked to the owner. He basically said the car is “death to a shop” if it was easy fix it would’ve been fixed, which in that case I wouldn’t taken it to the shop in the first place. Personally I don’t think I should’ve been charged for it since that didn’t repair the issue. But I know the shop needs money to run but charging 360 ish for changing a pigtail with crimps and electrical tape? If they would’ve charged the actual time to replace the pigtail and the part itself I would let it go a lot easier. If I knew that was going to be the repair I would’ve changed it my damn self.I tried to call back the shop for a solution tried to reach the owner but he never called back I had to drive back to the shopI didn’t yell at the owner or even raised my voice or used bad language. just told him the situation and he ended with check your frustration level. I am confused as I’m sure I’m handling it way better than most people would’ve in my shoes. Took it to Ford they diagnosed it and fixed it along with getting me a loaner. Not only that Ford didn’t charge me for the parts and labor of the parts they replaced that didn’t fix the issue. My advise if you can’t fix the car yourself take it to the dealer and save your time and money from a place like this
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February 2024 by Samantha Guerra
My car still isn’t fixed it’s in the exact same condition as I brought it in the first day, 2,000 down the drain for nothing. I do not recommend this place at all ! Will never come here again !!!!
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January 2024 by Timothy Samples
Great staff. Was quick and thorough in fixing our daughter's vehicle
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January 2024 by Erin Samples
This place was such a blessing! I had an unfortunate incident with unavoidable road debris and it cracked my transmission. What was even worse is that my insurance fought hard to not have to pay Carter what the damage was worth, but he continued to fight them on my behalf until insurance finally gave a realistic number. Once the agreement was reached, my car was ready within 2 days of them getting the parts shipped in. This is a place that will fight for you and also assure quality work for a fair price. Carter really went above and beyond to keep me informed about the situation, and that was so appreciated. They value their customers here, so just go!!!
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January 2024 by Michael Templeton
I highly recommend this auto repair shop. James Carter is honest, the prices are fair and the entire crew is knowledgeable.
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January 2024 by S. G.
Fast service. Honest pricing. Super friendly people. This will be my new spot for all my automotive needs.
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November 2023 by Peggy Foster
Wonderful service! Everyone is always professional and helpful!
