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July 2023 by Brianna Thies
This business came in clutch when my family and I needed it the most. The employees were very kind and offered us cold waters while we waited. The waiting room was very comfortable also. The employees worked as fast as they could and it was overall a great experience.Service: Carburetor cleaning
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July 2023 by Christian Soberanes
These guys are true professionals. It’s hard to find a good and honest mechanic in the local area. They guys are fair and will look out for you. A different place told me I needed to replace the alternator but they looked at it and fixed the real issue. They saved me at least $400-$500 by being honest.Services: Brakes
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July 2023 by Katherine Thies
Sam was a wonderful and incredibly helpful individual. On a family road trip we had an emergency and he got us in immediately and started working on our car. Would recommend Sam and this establishment to anyone experiencing car issues!!NEW EDIT: I ended up accidentally leaving my wallet in the shop with all my ID’s, credit cards, and cash. Sam sent a photo of it the very next day upon opening to let me know he had it and we were able to pick it up (without anything out of place of course!) Thank you so very much Sam you saved the day!! Seriously, come to this place for any auto needs they’re the best.Services: Auto engine diagnostic
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July 2023 by Alex Arteaga
This place is honestly the best mechanic shop around me.. they saw me last minute on a Saturday and got my car up and running the next day!Totally awesome service and Mr. Hamad helped me with everything! Super cool dude and friendly! Come here for any work you’re needing. You definitely wont regret it ??
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July 2023 by Sherena A
Great experience every time. Haven’t had any issues. Love that it’s ducked off and not a lot of traffic like other places. I always have a lot of questions and they seem to have no problems answering them all. I’m excited that I found a reliable option for mechanical work!
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July 2023 by Ivie Carter
Previously gave 5 star for replacing my flat tire but sadly after I left the shop, my car was making a weird noise. I had my husband meet me so he could drive my car home and figure out the issue. I was supposed to go to Oklahoma that night. Sadly I couldn’t because the issue with my car. Thankfully, the next morning my husband noticed I was given THE WRONG SIZE TIRE! I missed out on a concert I spent $200 for a ticket. And I still have the old tire. I haven’t been back in down to try and get a refund. Very sad how things turned out.
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July 2023 by Caitlin Mavourneen Thies
Our air conditioning broke in 97 degree Texas weather. Panicked, grumpy, and borderline heat stroked out our family called many auto services around us and they all sucked. Sam was our saving grace. He let us know to come and that he would be ready to fix our car immediately. They had some real nice couches and they spoke to us all, telling us about their lives, and overall made our experience more than bearable in unbearable heat.
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May 2023 by Will Hodge
Great, honest shop! I had a screw in my tire from a construction site, and I was worried about it keeping air for my 2 hr drive home. I drove over and showed them the picture of the very obvious screw, but the head had worn/broke off on the drive over. I left it with them and went to grab a cold drink next door. I came back to find them remounting the tire, with no hole to be repaired! Evidently the screw was just a shard that caught in treads but didn’t penetrate. He very easily could have kept me there for another 20 mins putting on a random patch and charged me full price. Instead, he wouldn’t even charge me for pulling off the tire and remounting it, then checking the air in all 4. I asked him to run $10 on my debit card so I could tip him and his guy as thanks, which he finally did after I insisted. I wish I lived closer so I could give this guy all of my tire business.
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May 2023 by Issie Norwood
Theses guys were amazing! I came in for a weird noise coming from my tire. They did a full diagnostic, and gave me some great advice. Highly recommend!Service: Steering & suspension repair
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May 2023 by ARON FLORES
Helped me out right away with no problem while it was raining and very humid outside I have a ram dually 3500 rear inside tire got flat and he got right too it got me on the road in no time highly recommended!Service: Tires
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March 2023 by babygap100
I brought my car to Big Tex auto repair with only a wheel problem . They fix that problem then proceed to tell me that my axle was broken which is connected to my transmission by the way, and I didn't have any problem with my transmission before hand .so I went ahead and let them fix it. After only 5 hours of leaving the shop my transmission slips and stops in the middle of the road and the transmission light comes on. I bring it back the next day and he compared my transmission to a tire going flat. So as im talking about it with my father present he proceed to kick my father and called the police to tell him that we wouldn't leave and lied to the police that we touched him. Long story short he didn't repair it or accommodate me for it and now I'm stuck with a transmission problem that I never had before hand. They have bad customer service and won't own up to their mistakes .
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March 2023 by Nu-Don Arises
I needed air in my tires because they were low. Big Tex auto repair shop was the first shop i saw.I pulled into the shop, and they asked if it could help me. I let the mechanic know I needed air in my tires with no hesitation he started to air up my tires. They didn't even want except a tip I offered them. I'll use this shop in the future.Service: Tires
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March 2023 by QuickTow Toronto
I was driving and all of a sudden my exhaust started making a loud noise. I thought I was in trouble because we all know what mechanics do to out of town people. I limped my car to the first garage I saw, Big Tex. I was at their mercy. They repaired my exhaust and did a quick inspection on my car and told me that I should probably get new pads done in the front otherwise on my trip back to Canada I will probably encounter another problem. I had both problems repaired fast and at a reasonable price comparable to what I would’ve paid in Canada. They have a clean waiting room and a very clean bathroom. I was impressed. Thanks guys for not taking advantage of a traveler, and I highly recommend it them for the quality of work and for their honesty..Services: Exhaust
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March 2023 by Pat Taylor
Big Tex did an awesome job. They were able to figure out what was making noises on my car that other shops could not figure out the problem. They resolved the problem with my alternator and my car is not making loud noises again. The price was reasonable and the workers were honest and professional! They are the best Auto repair in Dallas.
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January 2023 by Jess Davis
If you are looking for a quality mechanic shop with integrity, you found it! The front waiting area is clean with big couches. They showed us the old parts that they replaced with new ones and had the work done in a timely manner at a fair price. I had questions and got honest helpful answers. H runs the place very well! So glad we found a place close to home that is a go to for any mechanic needs. If you are looking for a mechanic in Mesquite, you don’t need to look any further! Also, these one star reviews are super fake, this place is great!! Thanks again Hamand!