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May 2023 by Bre H.
On May 7, 2023, I was promised by a deli associate that I would receive 50 pieces of freshly cooked fried chicken. I shopped around in the store, awaiting my order, as the deli associate told me it would only take 15-20 minutes. After making my purchase, I went to the deli to pick up the chicken. The deli associate told me he would meet me at check-out to ensure I purchased the chicken. Weird to me, honestly. I don't know if every customer is treated this way. After purchasing the chicken separately, I received the chicken, and the associate kept my receipt. I honestly don't understand why he decided to keep my receipt. The box was not hot to touch. I opened the box, and the pieces I observed on top seemed to be freshly cooked. It was maybe 6-8 pieces. Upon arrival at family dinner, which was in Seagoville, TX, about 20 minutes away, we discovered that the chicken at the bottom was cold, dry, and discolored. There was no way, in the middle of serving dinner, that I or any family member could drive all the way across town to correct something that was assured to us. Instead, we went a block over and spent additional money to replace Albertsons low standards of chicken. The next day, May 8, 2023, I spoke with Gearld, the store director, and he was the most disgusting person I've ever encountered! After telling him what happened, his immediate response was, "Well, what do you want me to do?" Excuse me, sir! You're the leader of the store. Make this right! He also went on to make an accusation, saying that the deli associate did make it fresh, but the associate was off today, so he couldn't confirm. He would also check the cameras to see if the associate did as he said! If I'm the customer, why are you badgering me and making me feel like I'm a liar? He didn't offer a solution and told me he would follow up once he talked to the associate. Why does the customer have to wait? As store director, this should have been resolved immediately! I will no longer give my business to this location! It's really disheartening that people like Gearld are exposed to the public! He needs to do his job or retire if he's tired! The rudeness and lack of empathy will not be tolerated!
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August 2021 by Norma
It is my lovely home store that I use since 2006. It is old and rusty but I love people who work here and actually always find what I want.
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July 2021 by Samantha D.
Smells like a diaper pail. Didn't even make it past the second door. I can't buy groceries from a store that smells worse than my child's daycare. This location is nasty
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March 2021 by Marsha England
Friendly customer service.
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January 2021 by Brittany McElroy
Fresh Food& Great Customer Service
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December 2020 by Brianna McElroy
Fresh Food& Great Customer Service
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October 2020 by Norma Roxy
It is my lovely home store that I use since 2006. It is old and rusty but I love people who work here and actually always find what I want.
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September 2020 by Julia sew fyfulzzj S.Montoya
Place is always clean, great people work there.
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September 2020 by Dewey Snow Jr
A good place to get good food
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March 2020 by Andy S.
The boy and I decided we wanted pizza tonight and we knew with everything going on the world right now with the coronavirus that we had a very slim to none chance of picking up what he was wanting. We went to Albertson's and they were picked over as we thought they would be we did find the pizza my son was interested in however it was listed at $5.99 which seemed pretty high compared to normal we usually buy this brand from them this happens to be red Baron pizza. My eight-year-old said wow dad that's really high! Consider that an eight-year-old who doesn't really have a real concept or grasp of the value of money even thought that price was a little crazy. He and I agreed That we would go home and make food that we already had there no big deal. On the way home was the Family Dollar I offered my son the deal of a let's go see if they have anything there we want. I kid you not with them being in there in a few moments we found the exact same thing at $3.19. Shame on you Albertson's for trying to take it vantage of people during a worldwide crisis.
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February 2020 by Denise G
Love cheap chicken Monday.
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August 2019 by Luz Martinez
Me encanta
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April 2019 by Greg Vanlehn
They don't or won't carry beef pastrami just turkey blah
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April 2019 by Vicki Lacy
Great deli
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March 2019 by Linda Tillis
Best deals of Chicken, fish, and fresh veggies. I always shop the specials.
