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January 2024 by Solomon King
Great staff, always going above and beyondThank you!??
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December 2023 by Garcia Garcia
Great communication, great service tech were courteous. Always on time Isaih, Rubin, Emilio great job guys! Will definitely recommend
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April 2023 by andreas sundborg
In a time of stress and anxiety I over mold and water damage, Juan and his team came in and helped remedy the situation. Communication was great, and everyone involved was professional and helpful. Emilio and the crew that came out helped me out and I can not give them enough praise. Anyone that needs help with mold remediation should be reaching out to this company.Service: Water damage-related mold removal
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February 2023 by Patrick C
We had them come out and do some water clean up and mitigation. Crew was great. Estevan was awesome. Very attentive, helpful, and accommodating. The rest of the guys were great too. They made sure everything was taken care of and tried to minimize the impact this was having on our family. Def recommend them if you need.this type of service.Services: Mold inspection
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December 2022 by Sean McWilliams
I came home to a flooded house on a Sunday evening due to my washer. I called 911 and they had a crew at my house within about 2 hours; by 530pm that evening. They even apologized for taking so long, explaining they had to go across town to the shop and get one of the trucks. The thing I appreciated the most was once they got there they just told me to relax, they were there now, and they are going to take care of it.They showed and explained everything they found and did, including what I needed to do or not do and what to expect. They were at the house daily, keeping in communication with me throughout.Everyone who came over to help from 911 was friendly and helped put my mind at ease. Thank you 911.While I hope I never need to use them again I know who my first call or recommendation would be.Services: Mold mitigation
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August 2022 by Chris Joynes
Juan and the crew were professional from my first conversation. Juan came out same day I requested a quote and turned around an estimate next day. Pricing was very competitive. And they worked with me on a start date. Mold remediation is never good, but 911 Restoration made it fairly painless.Service: Mold remediation
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July 2022 by JoAnn Parenti
911 Restoration was a great company to work with, financial cost was not unreasonable. The team that come out was very informative as well as professional! I would recommend them very highly.Service: Water damage-related mold removal
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June 2022 by Enrico Mandanas
We had a fire recently that destroyed the second floor of the house and we needed someone to cleanup and restore it. 911 Restoration was very helpful and fast in cleaning and restoration so we could move back in. They are very easy to talk to and they provide really good updates. I would recommend them to anyone with similar problems since their service was very good. Thank you Eric and Chris!Service: Fire damage cleanup & repair
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June 2022 by Rachel Farrow
We just used Juan and his 911 Restoration team to abate a major mold issue we had at a home he just purchased. We did our due diligence and requested estimates from 5 total companies. Not only was 911 able to work with our tight budget but their communication was top notch (something so unique on our history with contractors.) Juan was able and willing to answer every question we had.Their work was thorough and gave us so much peace of mind.For those needing mold abatement - this is the right place. Pro tip though, do your due diligence in quoting out inspectors too! Those rates range insanely across providers and they do not all offer the same tests.Services: Mold damage restoration
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May 2022 by Ben Oguntona
Glen and Williard worked on my issue (slab leak, causing water damage requiring Mold Remediation). They were very professional and keep me up to date on the progress, but most importantly, finished the job on time and as promised. The cost is very reasonable and even if I hope this does not happen again, if in the future I should face the same situation, I will call 911 Restoration. Things do happen and if you are reading this review, I know you are likely in the same situation I was. Therefore, before using anyone else call 911 Restoration and ask for Juan who was my project manager. They will make that bad situation better as they did mine.Service: Water damage-related mold removal
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May 2022 by Terrell Dominique
I can not thank 911 Restoration enough, I am currently deployed overseas and was informed that I had a major mold problem due to past owners of the home not disclosing before selling but anyhow I reached out to 3 contractors before 911 whom all wanted to hike the price way up for whatever reasons but 911 came in with a reasonable cost and didn't try and hustle me with any gimmicks or theatrics just straight to the point what was needed and what would be done. I want to give special thanks to Emilio & Juan. Juan assisted with finding me proposals for my build back and for getting my HVAC cleaned, he even spoke with the Mold Inspector to schedule times for him to do his testing at me home. Emilio was a great help, he was the one doing the physical work (to my knowledge) he kept me updated with that was occurring by sending me pictures and kept in constant contact with me along the remediation journey which is a blessing since I am 9 hours ahead of them in another timezone/country. Emilio injured and all still got the job done in a timely fashion and was always available if I had any questions about anything that I was unsure about. When I return from my Deployment I look forward to inviting Emilio & Juan over for a drink just to show my appreciation. Last but not least Rosie thank you for allowing me to make my payment via wire transfer and trusting that I would keep my word and send payment, being overseas I don't have the same options as I would if I were stateside so thank you very much for being flexible with payment options.Services: Mold damage restoration
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May 2022 by Steve B.
My vehicle has a function where all windows can be opened if a button on the fob is held down for a certain time. Unfortunately, this function was accidentally triggered during a bad thunderstorm and the whole car interior was soaked. Worried about water damage and the potential for mold growth, I started looking for companies that could fix the issue. 911 Restoration responded promptly and I immediately had them go to work for us. And man were these guys awesome. Everyone I interacted with was super kind and professional. From the phone call with the manager to the operators who came to deal with my vehicle, I felt cared for and that everything was going to be taken care of. With these guys, I didn't have to bring my vehicle in. They came to where I was and set up their equipment. My vehicle was soaked so it took about 2 days to completely dry it out. Shout to the operators -- Isaiah, James, and Willard. They were super friendly, had excellent communication, and came by every day of the service see how the drying process was going. You guys were awesome! My car was completely restored! Not one chance that there could've been any moisture left in my vehicle once they were done. I'm very satisfied with the work 911 Restoration has done. I highly recommend them.
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April 2022 by Mara Estrada Doster
The whole team is very quick to respond. I have been sick from mold and this company and their team have made me feel at ease with our new home. We have no mold problems thanks to 911 Restoration. We had a previous company come do the work and they did it all wrong. I should have contacted Restoration 911 since the beginning. All team members are super patient and helpful. Estevan listened to my concerns and was kind and helpful!Services: Water damage-related cleanup & repair
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February 2022 by Justine Eliza
We had mold remediation done by Glen and Wes and we're so happy with this company. Glen and Wes were professional, friendly, and went above and beyond to get rid of this mold for the safety of our family. Thanks yall for your hard work!
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January 2022 by The Dude
Mold issues are frightening but this company (and it’s dedicated employees) made us feel like the remediation process was under control and would all be handled in a fast and efficient manner.And it was!They were amazing!Timely and professional!Always asking us if we have any questions.In particular, Estevan and Jose went the extra mile to make sure we knew what was going to happen and what to expect.They even texted as to their arrival times to make sure there were no surprises.They get a FIVE star rating in my book!Service: Mould removal
