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November 2023 by Molly Claypool
I cannot say enough good things about Goldfish. They are always so kind and accommodating for our family. The staff and doctors are caring, considerate and gentle. We always feel well taken care of and at ease after we check out. I don’t ever feel like we’ve been overlooked or as if any of my concerns are downplayed. I have five children and we have been to several pediatricians in the past that we’ve not been happy with. When Goldfish opened a few years ago we went in one time and knew that moment this would be our kids doctor. So convenient and really just the best group of providers. We are so thankful we found them!
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November 2023 by Younus Alkarawi
The front desk was rude, and she refused to schedule an appointment for my son. I called 3 times within different periods of time in the last couple months and once they know the name of the patient they said we don't have any availability, at the same time one of my friend call to schedule a (first time ) appointment for his kid and they gave him an appointment within couple days - when you are keep refusing to schedule an appointment for 5 years old sick kid who need your help and treatment that means you are unprofessional, and you should not work in a place dealing with kids. i am planning to file a claim at the US department of health and human services that you are refusing to help my son, and we are trying to schedule an appointment at least 1-2 weeks but you keep saying no availability- at the same time you have availability for other patients and i can proof that if that would be required by the US department of health and human services.
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November 2023 by Alia Shakir
Dr Hilal is an amazing dr. He's very knowledgeable, patient, and kind. He took his time listening to our concerns and checking our kids. I highly recommend him.
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November 2023 by A S
It was the worst experience.. the girl in the front desk so rude and even when I took appointment for my son she made me pay as an urgent not like a scheduled appointment. Then the next time I calledshe told me I can’t take appointment .every time we call for appointment she refused to give us a regular checkup appointment or urgent!!! I didn’t experienced that before with any pediatric clinic . Don’t waste your time with them. Don’t recommend
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October 2023 by Paloma Everett
We love this place! Dr. Hilal is very thorough, knowledgeable, and humble. He is sweet and caring with the kids. He listens and takes his time to ask lots of questions and take notes. He always gives those extra recommendations that other doctors don't give bc they are probably rushing, and explains everything in detail. Also, they have always seen our kids when we needed a quick appointment for the urgent care, usually within an hour (or less) of calling them. We feel very lucky to have such an amazing pediatric urgent care nerby.
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May 2023 by Ebony Williams
My 4 month old babies first and last visit was on March 14th, 2023. We came in for her 4 month wellness and vaccination appointment. During my first call to this establishment to schedule my babies appointment, I was informed that I needed to have her medical records sent over from her previous pediatrician. And was told that I would receive a call back once they had received the records. A few days had passed without a response. So I then contacted my babies previous pediatrician to find out if they had received the request and sent over the records.I was told that the records had been sent over, so I contacted Goldfish pediatrics and was informed that the records had been received. That should have been the first red flag. But I ignored the fact that I was told that I would be contacted once the records were received to book my appointment but was not contacted. Prior to my arrival I was not sent the new patient paperwork in an adequate amount of time. I didn’t receive an email from them with the new patient paperwork until one hour prior to my appointment. When I was on my way to my appointment.The first thing I noticed upon arrival, was the large sign stating that all paperwork must be completed prior to arrival. After checking in, we were informed to proceed to the back although my paperwork was not completed. I was told that I could complete the paperwork once I got to the back and I did. Our appointment proceeded and was uneventful.As we prepared to leave the room, we were asked to exit the room because they had sick children waiting in the front. My husband and I felt like that was very rude of them but we complied. Two weeks later our baby was scheduled for a second appointment with this establishment. So that she could receive the remainder of her vaccinations.The evening before that appointment, after not receiving a reminder email for her appointment for the following day. I contacted Goldfish pediatrics and was told that our appointment had been canceled. And that our child was discharged from their practice. When I asked why, I was told that it was because of what happened at our first appointment. Which I was puzzled by because nothing out of the norm happened. And I was informed that I would receive a letter in the mail.It has been over a month and I have yet to receive anything. My husband and I feel like we we’re discriminated against and we wouldn’t recommend this establishment to anyone. Especially anyone of color. If you care about your child’s overall health above anything else, we recommend Well Rooted Pediatrics located in McKinney, TX.
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March 2023 by Sarah Wiggins
Absolutely wonderful. Ladies upfront were so nice and the DR that my kids has was amazing. They were both upset from taking Covid/strep test and he was so nice and calm and patient with them.
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February 2023 by Samantha Fennessey
Dr.Hilal bedside manner with children is great, my child is usually stand offish to new people and with Dr. Hilal he smiled and gave high fives. If you're looking for a caring and informative pediatrician close to home that's also open later than other pediatric offices then Goldfish Pediatric is where you want to take your child.
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February 2023 by Luis Montoya
We had to bring our daughter in for a urgent doctor's visit and I gotta say everyone in that office that night was really nice, attentive and professional. The doctor made our daughter smile, he was very gentle and took his time to evaluate and explain his evaluation. We appreciate everyone there.
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January 2023 by Rick Stevens
It’s 8:20 pm and Goldfish Pediatrics closed 20 min ago. For some reason the pharmacy didn’t get the prescription for my son, but I called Dr. Hilal at the main number anyway expecting nobody to answer. Not only did Dr. Hilal pick up the phone, but he stayed on the phone with me until I could verify that the pharmacy received the prescription.You don’t find many Doctors like that anymore. Thank you Dr. Hilal for taking care of my boy.
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January 2023 by Carla Cooper
All four of my grandkids are seen here, and their parents and I have taken them to different appointments from vaccines, to flu, to strep. The doctor is kind, witty, professional, and personal all rolled into one. He talks to the kids, makes them laugh and comfortable. His nursing staff is great as well, and any questions I have called to have answered have always been answered either immediately or a call back within 10 minutes. We highly recommend this place!
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January 2023 by Kim Bartholomew
Love, love, love Goldfish Pediatrics! We have been going there for a year and a half now and I am always pleased. Beyond the wonderful staff that many reviews have already mentioned, what I appreciate most is that they get you in and out VERY quickly. Most of the time I am arriving and walking out all within 30 minutes. It is always so frustrating taking a sick child to the doctor then having it take an hour or two so Goldfish's careful scheduling is very much appreciated! I highly recommend!!
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December 2022 by curtis Peterson
Love the staff, Doctor Hilal how they treat our family! Would recommend to anyone. My son said “that was fun.” After visiting. That typically doesn’t happen with visits to the doctor.
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December 2022 by Cris S
Our experience here was nothing less than amazing. The gentleman at the front desk was as polite as could be, and he answered all of my questions and even gave me additional information. The nurse was so sweet with my son; he didn’t even cry when she administered the tests. The doctor was very informative, nice and gave me more information than I ever would have thought to ask for at that time. I’m always grateful for a doctor that gives all the information up front so I’m not calling two hours later with a ton of questions.
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December 2022 by Kaylene Noel
My 8 week old had come down with a fever at 5 in the evening, so I took her to Goldfish pediatrics. I had never been here before so I was expecting a bunch of paper work, but no the process was so easy and done before my appointment time. We were greeted by the friendly front office staff, and Dr. H was so quick to come see us. He was great with my daughter and explained everything to the T, very nice!! He saw the panic on my face with a sick 8 week old, but his gentle encouragement put me at ease. I highly recommend this place for parents who are worried about their sick babies.
