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August 2024 by Taryn Waddle
I needed an oven igniter replacement, because mine was on the way out. My Frigidaire oven is a wall unit and an older model and I kept putting it off, but you know you gotta use your oven. I found this company in the Clear Lake phone book; I called. Jennifer was very nice and I gave her a couple of days. I wasn't in a hurry. Her son Jonathan was the service technician. It was a great experience. so very nice, so very knowledgeable. it was really nice to have a family-owned company do a great repair job. honest, clean, efficient. just a great experience and right in the right price range. A total satisfied customer and highly recommend them. I've had a lot of different companies do things in my house where I didn't feel comfortable or felt like I wasn't getting really good service, but not this one.
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July 2024 by Karen Hargraves
Words cannot describe how thankful we are for GM appliance service! With how much money we spend on appliances these days that are not "made the same" as older models it is refreshing to know that someone is dedicated to helping protect the investments that we make! The quick response and turn around time is very appreciated! I happily recommend their services anytime someone needs an appliance serviced!!
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July 2024 by Her Me
Guy came out almost refused to use shoe booties. He was there for 10mins saying it was the control board, after seeing no error codes, said he couldn't find the part until after I did on the whirpool website. The final result was him telling me just a buy a new washer. WOULD NOT RECOMMEND *** Update in response to owner he listened to the washer and stated it's a control board please be able to tell a customer a part is needed BASED ON FACTS AND NOT WHAT YOU ASSUMED YOU HEARD** UNLESS YOU WERE IN MY HOUSE DURING THE DIAGNOSTIC, DONT SPEAK WHAT YOU DONT KNOW TO BE TRUE***. YES PLEASE RETURN MY MONEY ASAP
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June 2024 by Raquel Lopez
Seems like of the reviews are fake or from family members/friends of employees. Not a very trust worthy company, they will sell you appliances with major issues over and over and tell you they work when they do not. They will repair them and a few days later the machines will not work anymore. Save your money, go somewhere else it is not worth the hassle.
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June 2024 by Jacki Taylor
We could not be happier with the service we received when our fridge/freezer broke. They came out the same day, advised us that the compressor was still under warranty and all we would pay for was the labor. Came back out 2 days later, installed the part, and we were back in business. Jen even called the following morning to make sure everything was ok and the fridge was cooling properly. I will definitely use Jen and her team for all my appliance repairs in the future.
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May 2024 by Polly Vranderic
Our refrigerator died suddenly and Jen was able to work us into the schedule the very next day. The tech was friendly, knowledgeable and explained our options. Jen really cares about her customers. I had found GM Appliance Service after being recommended by some neighbors and I can see why.
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May 2024 by Ron Roberson
I had an issue with my stove and my landlord sent this company out to take care of it. I was very impressed with the service all around the board. Meaning from customer service to actually fixing the issue. I didn't get a chance to meet to meet the service worker George but I did speak with him on the phone and guy was very polite and professional, my wife said he well mannered in person as well. The owner Ms. Jean was awesome when I spoke with her as well. Running a business not only takes knowing the job but the most important thing is having a good attitude and great customer service. If you need your appliances fixed this is the place to go. Give them a chance and you won't regret it. Tell them I sent you ?
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April 2024 by Stephanie Lau
I really enjoyed having GM Appliance service my appliance. Jen was super friendly on the phone and arranged a professional tech to fix my LG washer. The tech was professional, and very pleasant to deal with. Would highly recommend and definitely use again!
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March 2024 by JL Rodriguez
GM Appliance offers professional and prompt service. I had my dryer cleaned of lint buildup and coil replaced. Tech was knowledgeable and did a very thorough cleaning of my dryer. I always cleaned my lint filter after every load and still there was quite a buildup within the dryer and the coil. Highly recommend this family owned small business.
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March 2024 by Dwight Peccora
Jennifer and her team is THE solution for all your appliances. Every time I work with her I come to realize how much I appreciate the customer service and prompt high quality work. They go above and beyond and I am so indebted to them for helping me preserve the investment of my appliances and save me tons of money! Thank you Jen and all!!!
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February 2024 by Victor James King
Jennifer is awesome, anytime you have issue with your appliances, just call Jennifer, she will arrange tech visit in 24-48 hours and repair is usually done the next day (if parts available) reasonable price, prompt response, highly recommended!
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February 2024 by Justin Emil
Another great experience with GM Appliance Service! We live in Pearland and they are our go to for appliance repairs. Jennifer is so kind and customer service is top notch. They scheduled next day service to fix our dryer! On time and professional. Easy peasy! Thank you!
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January 2024 by Ken Lee
Great place great customer service and awesome techs.
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January 2024 by Christina Raynor
I’ve used GM appliance several times and they have always been attentive and timely to my submissions & quick in scheduling.
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January 2024 by Tyler Bourelle
Jen and co have been great! They are responsive, thorough and trustworthy. I will continue to use GM for all my appliance repairs needs.