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July 2023 by Anesu Christine Mwa
Overpriced clothing! Bought a dress from this boutique and later found out that the dress was from a very cheap fast fashion site.
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May 2023 by Kassidy Munton
Such an amazing boutique! Cutest clothes and such sweet staff! Christina was so helpful and bubbly! Will be back and highly recommend!
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April 2023 by T Vongphakdy
I have been to Willow House a number of times before and had a good experience as staff has always been pleasant and welcoming. On 4/3/23, I was shopping with my sister, the staff member never acknowledged us and did not say a word to us while we were there. Then as soon as a white women walked through the door, she greeted them and was friendly to them. A clear display of racism and discrimination. Do better. Learn something from the owner of Apple Blvd in McKinney who showed kindness to all.
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April 2023 by Tracy M.
I absolutely love the clothes at Willow house! They are so trendy and the staff there is so friendly. Especially Christina! She was so helpful in picking out outfits that I needed for an upcoming trip. I would highly recommend Willow house to everyone.
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February 2023 by Renee Law
Lots of cute clothing, hand creams & perfumes.
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November 2022 by Traci P.
The manager is so rude. I've experienced her haughty attitude and lack of professionalism on more than one occasion. I was buying a birthday gift for my daughters whose body has changed because of a cancer diagnosis she had at age 29. She is going to be at my house for less than 24 hours and her birthday is not until the 24th. She will be getting engaged soon and I wanted her to have some pretty clothes. I am headed out of town in Wednesday and won't be back until after Thanksgiving where my daughter will celebrate her birthday. I asked about the return policy and she said that because it was on sale there would be only a 24 hour window to return for store credit. The sales girl was trying to help me but the manager corrected her abruptly while we were talking. It's not the first time I witnessed that happening either. She started to tell the sales clerk to make a note to wave the policy under our circumstances so I know she had the authority to do so. I wanted nothing more than store credit which is what they give for people who can't turn before 14 days are up. She just said if I wanted more time I could pay full price as if I was trying to get by with something. The deal is... I picked up three more items when I realized the whole store was 20% off. I told her I didn't really appreciate it and would just give up the items and I left. She acted like my business was not important to her at all. It's ok. I seldom find anything I like in there anyway and neither do my daughters. We always look the leave. There are other stores on the square that offer flexibility for situations like that. I bought an outfit for my other daughter's birthday that will be on Monday day before yesterday and they waved the policy until the end of the month. That's customer service. I feel sorry for the kind young woman who helped me choose all of the clothes! She was great at her job!
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October 2022 by Megan Bruce
Love this Boutique! Every time you go in you will find something new. They are really good at rotating their inventory and there is always someone there to help you. Shout out to Megan! She was incredibly helpful and patient when I walked in just before closing.
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August 2022 by Anonymous T.
Clothing is so cute at this boutique, but the customer service was lacking. The staff spent spent more time paying attention to each other than the customers.
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July 2022 by Kelli Wade Lamberson
Excellent customer service and amazing inventory. I highly recommend this fab boutique!
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June 2022 by Jo Di Donato
Celina-Amazing staff and service... every time!
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May 2022 by Dawn Houseal
My daughter and I just visited the McKinney store this weekend. She found a couple of dresses and another outfit and jewelry. The staff was friendly,’positive and helpful. We enjoyed our shopping experience.
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February 2022 by Ashli Garbrandt
Cutest shop in downtown McKinney!
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January 2022 by Kim
Here you can find lots of cute clothing, accessories and small gifts for women and babby/toddlers. The shop is clean and organized. They had a 60% off sale rack at the entrance of the store. The only thing is some items are very over-priced.
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December 2021 by Vernon Ellis
I was in WH with a NP who got an emergency inquiry from a patient. She pulled out her laptop and was sending a prescription to the pharmacy when she was rudely confronted by a Karen staff member who said we could not photograph her store. We explained she was working and she attempted to look at confidential info on the screen. We laid down our purchases and left. Shame on you Karen!
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November 2021 by Sabina D.
Love this store! Their kid section impressed me as I've never seen maileg toys in person, only online. My husband insisted to me on buying a little toy set and I was sure he wouldn't be able to have it since it was the display set, but since it was the last one they let us buy it and even gave us a discount since it was missing a piece. They treated us very kindly despite having an energetic toddler with us. Good customer service especially to those with kids goes a looooong way. We will be back!
