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February 2024 by Connie Comley
I think he did a really good job had an oil change rotate Tires and coolant flush was a lot less expensive than other places. Get there early or be prepared to wait
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January 2024 by Syed Hasan
Aziz who works in the Auto care is the best!
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January 2024 by K K
Over selling and over charging. Recently for the 2015 Nissan Sentra low mileage car (less than 2K miles), they forced me to go for a premium oil change (highest grade in Wal-Mart) that too after I left the store. Walmart should think this center shouldn't be given to a family owned business (based on my experience), those are terrible with customers under Walmart cover. At least they should be properly trained by Walmart.
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December 2023 by Charlotte Gaytan
They stripped my oil plug won't make it right the customer service here is the worst ever
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December 2023 by Madhu A
I got new tires here for pretty cheap, they changed my tires but broke my tire tpms sensor. I went back again, they had me wait. 2 hrs only to tell me they don't have it the shop to replace it. Very bad experience, never going back.
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August 2023 by Lourdes Bernal
5h tire mounting on Saturday, they broke the valve so two days later I had two flat tires, return to do the repair 3h wait time when the manager told me only 30min, guys in the front desk don’t know what they are doing also always arguing, inset of help customers.Worst customer services!Service: Auto tire replacement
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August 2023 by Mary Vera
The service was great the man was very friendly in McKinney not the service we get in Garland Texas on Broadway and I 30
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August 2023 by Lourdes B.
5hours for a tire mounting, they broke the valve so two days later I had two flat tires, return to do the repair 3h wait time when the manager told me only 30min, guys in the front desk don't know what they are doing also always arguing. Worst customer service ever.
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June 2023 by Alexis
My first time in and everyone was amazing. The technicians and staff are all very kind and compassionate, I had a dead battery and they completely saved me! They replaced it fast and were attentive throughout the process. The three staff members I spoke to deserve more than 5 stars, and I am so thankful for this Walmart Auto-care center.
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May 2023 by Digital Galaxy
I recently had a terrible experience at the Walmart Autocare Center. I went there to have my flat tire fixed and it took almost two hours to get it done! The staff seemed short-handed and there were only a few people working, which is unacceptable for a business that claims to provide timely and efficient services. I was extremely unhappy with the service I received and would not recommend this place to anyone. If you value your time and don't want to waste it sitting around waiting for a simple repair, then stay away from Walmart Autocare Center
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May 2023 by Michael Willis
Auto didn't care to take care of me, my time, or my vehicle. Came for a transmission fluid change after calling to confirm they could perform and then told to leave and try and find a transmission specialist.
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May 2023 by George Ramos
Goodyear tire prices are awesome with road hazard warranty. My only complaint is the waiting time to change tires (2 hours).
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April 2023 by Jennifer Jones
I visited the Auto Care area on Sunday to replace a tire, get them balanced and rotated, and to have them also check my other tires for air or damage. The service on this day was fine and quickly done.However I returned on Tuesday due to my air light coming on again. Already frustrated the staff did not assist in the situation for the better. The staff was rude and arguing amongst themselves in front of customers. The staff at the cashiers were confused (I assume they were new) and when asking their supervisor for assistance he also provided them with an intolerable attitude.I was pushed to the side for 20 minutes to be told that it’s “probably nothing or maybe a nail” however no one took the time to check. Finally the auto worker said he would put air in my tires when I pulled up for the air another auto staff asked which tire it was. I responded “I don’t know my dash does not alert me as to which specific one” to which he smacked his lips and begrudgingly put air in all four of my tires.I do understand frustration however that does not excuse the terrible customer service provided. I will not be returning.
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March 2023 by Ricardo Espichan
Went in for a oil change. They overfilled my oil by almost double its capacity. Did not notice until I drove off the auto center and my exhaust was smoking. Went back to the auto center and had me talk to about 4 reps before they checked and confirm that they over filled it. This lead me to believe they never drained my old oil and just added new oil to it. Terrible service and management. Money needs to be spent on training employees on accountability.Service: Oil change
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March 2023 by Stephany Cooper
I went in for TPMS replacement for 2 tires! Two hours later my car was still sitting in the same place and hadn’t been touched!