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September 2023 by Ryan W.
Me and my Friends were inside of Walgreens walking around, trying to find drinks and stuff to add to the drinks because we were out on scooters the whole day and it was hot but as we were inside of the store, we had a worker follow us around for a total timer 20 minutes until I finally turned around and said something and she told me to mind my own business. She was very rude and I will never be coming back to this Walgreens. I hope that she can understand that she needs to mind her own business, and that I was protecting myself, because I was being followed around by a fifth year-old woman. She was extremely rude, and I will be calling and leaving a complaint. The only reason we were in there for 20 minutes is because we were trying to cool off from being out on scooters. I do not advise going here after all it has a two star rating in the workers are completely rude.
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September 2023 by Bita Terrell
We love this walgreens. They work so hard and dont get enough credit. Everyone is so quick to put in a complaint, but they do what they can to serve their community.
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August 2023 by AGL DK
This location has phenomenal service compared to the location off 380/Lake Forest! I drive out of my way to come here due to the service differences. When prices are high they’ve offered to check good RX for me. I’ve never been offered that at any other pharmacy EVER! The pharmacist has also spoken with me about harm certain medicines prescribed can do on my young children (things the doctor -specialist- who sent in the script has never told me about). I appreciate their concern so I could go back and talk to the doctor before proceeding. Service is typically less than 5 minutes. I think I’ve only waited over 5 minutes twice in the past year.
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July 2023 by Kaitlyn S.
The drive thru pharmacy is so slow, I honestly haven't been to a slower location. It's unfortunate this one is right by our house but honestly it may be faster for me to drive out of my way then have to wait here. It seems like they allow people to just sit and wait while they get their prescription ready which is so rude of not only the customer who is holding up the line but this pharmacy that's allowing it. Waiting 40 minutes when there were only 2 cars in front of me is outrageous. My prescription was ready so I was talked to and out of there 5 minutes later which is how it should be.
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July 2023 by Cheryl Morrison
If I could rate this store a 0, I would. Diane, shift mgr 10:30am, 07/11/23, and Carmine horrible customer service
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July 2023 by Jeana Caton
Shout out to the Photo Lab the Walgreens in McKinney. If you need a poster or a banner, this is your place. Easy to upload graphics and great quality. Also, there is usually a coupon if you look on their website.
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May 2023 by Mark M.
This pharmacy sucks. They are slow. They don't want to be here. They treat customers poorly. Its time to close the location.
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April 2023 by Melissa Ratzlaff
This is the second time I’ve been to this location. The first time I came to get my initial Covid vaccine and was told they didn’t have it, so I was sent to another location. I’m here today for my booster and the service is horrible. The pharmacist is extremely rude and the ladies helping her don’t seem to know what they’re doing. I’ve been waiting almost an hour and was just snapped at when I asked how much longer it might be. The pharmacist wasn’t happy I hadn’t filled out my paperwork, but I was not given any paperwork. Horrible service.
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March 2023 by Daniela Parra
I hope the manager or owner of this establishment reads this and takes it as constructive criticism. Obviously there’s a bunch of house in this area and it would be ideal for this Walgreens to work at least at a decently efficient rate. Without fail every time something comes up that has to do with the pharmacy it take at least 30 minutes - even if there’s only one car in front or none at all. Staff up!! Do proper training please the people who live around here depend on this Walgreens.
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March 2023 by Sophia D
I was threatened and asked to meet the employee for a fight by an employee that didn’t stop vulgar language. All because i asked to honor the Walgreens app price
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January 2023 by Rodney T.
Customer service was great and honestly I don't know why this place has such terrible reviews
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January 2023 by Hannah Morin
I had a scheduled appt for the flu and pneumonia vaccine and had to wait for 4 people who just walked in to go first. No point in making an appt.
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October 2022 by LaTisha Nance
The store and employees are great, but that pharmacy is inefficient and slow. Do not go if you don't have time, actually don't go at all! Kroger is much more efficient and respectful of your time. Avoid pharmacy at all cost! However, the store part is great!
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August 2022 by Alex Waller
Made me wait 45 minutes for a Covid booster while servicing all others that walked up to the counter despite the fact I had an appointment at 5:30pm. They kept asking me to complete the the information that I filled out to set up the appointment. The desk attendant also openly asked if I was an immune at risk to even get the shot in which I had to divulge personal medical information in front of other store patrons! After reporting this to the shift manager then the excuse that I did not complete my form online. Yet I was able to book an appointment and Walgreens pharmacy has extensive medical history on my medications. Seriously ?So after refilling out the same information in person I still had to wait an extensive amount of time.Until changes are made I am moving all prescriptions and services from Walgreens. I still did not get a booster.I’m a African American male trying to properly manage my health care and I can get no assistance from Walgreens in McKinney, Texas!!!!
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June 2022 by La Nance
The store and employees are great, but that pharmacy is inefficient and slow. Do not go if you don't have time, actually don't go at all! Kroger is much more efficient and respectful of your time. Avoid pharmacy at all cost! However, the store part is great!