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June 2024 by Allie Hyde
The PHARMACY? Worst one ever. They should be fired and reported. The pharmacist is the most Incompetent most disrespectful poor excuse and she should be removed from Walgreens all together. I’ve been using Walgreens pharmacy for over 10 years. Hands down worst location.
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June 2024 by Keith Harris
Jenn was amazingly helpfully
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May 2024 by A L K
This pharmacy has the worst customer service around! They never answer phones and when you go in person they ignore you until the line is at least 3 people deep. Don’t get me started on how rude they are when they do finally assist you.
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May 2024 by AGL DavK
Horrible service with the pharmacy. You go in person and they are rude. You call for assistance and they pick up and immediately put you on hold without ever saying a word. They continue to do this until you hang up and give up.
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February 2024 by Mopar Wifey
Pam who works at the front was the rudest cashier I have ever dealt with ! Not only to me but she just must not like her job ! I walked in to inquire about peanut butter she said well I would assume it's on the grocery isle. I walked over there and I needed four jars for making peanut butter cookies I go up there and she told me there's a limit of two jars I said excuse me ? She said yes this is more than you need for household use! I literally left the peanut butter there and went to the Walgreens on Virginia which was 7 minutes away from this location, no issues friendliest staff by far Time to retire PAM !
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February 2024 by Pearl Puri
Pretty bad experience with scheduling a covid test and getting to know that they are out of tests. General courtsey would have been to give a call to let the patient know that. Wasted my energy and time. Hopeless branch of Walgreens.
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January 2024 by Charon Griffith
Pharmacis Mr. Nichols or Nicholas and pharmacy sucks very rude. They need to do better.
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January 2024 by Bryan Yoz
The female cashier was not experienced but patient and polite. The male store lead was very helpful and gave the greetings to the customers in the aisles with offering to find something (he seldom shows smile but he is willing to help). But he seemed not having the full knowledge on the use of store credits.The store is clean and organized.
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January 2024 by Adam Vass
I’ve been hard pressed to find a worse pharmacy than this one. All of the pharmacy techs look lost, they’re slow and never have enough help. I would definitely send your scripts somewhere else.
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December 2023 by Christine T.
There are a lot of problems with this pharmacy - they don't always look for items covered by your insurance and they sometimes preferentially substitute Walgreens branded generic items rather than ask if you have a preference. My latest complaint is that they filled my Paxlovid prescription with a box that had already expired. Why not just shut down this pharmacy? I'm sure the headache and liability from lawsuit(s) will one day outweigh any possible potential for profitability. This Walgreens pharmacy can't be bothered to check expiration dates!
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December 2023 by Mr. O
If I could rate 0 I would. The staff is unprofessional. I always say some people just need to stay home and live off their parents. The male pharmacists doesn't care either so don't waste your time. Some people just don't care. Go across the street to Appollo pharmacy if you want a real pharmacists that caresThese guys don't care.
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September 2023 by Lara P.
I went to Walgreens to pick up a prescription of vitamin D and another one of levothyroxine which they have filled up in the past as soon as mine ran out. I have one levothyroxine left so I went to the store to get my prescription. As I come to find out in the front desk, my prescription was not ready and the attended in front of me said it would take 2 hours to refill it. I was upset, I get very sleepy without the medication for my thyroid. I started asking questions of why and how come it would take so long. The boy who helped seemed like he was in training, which I completely understand. He could not answer but repeat that" it was not ready, and it would take 2 hours." I went to the front of the store and asked to talk to the pharmacy manager, as I am walking back, to my surprise, the man , Nickelson, was the man that was in the computer right by the side of my attendant. He did not address me or my questions even thou he saw the attendant struggling and he saw me getting more frustrated by the minute. The manager was the silent listening to the conversation. This is not a proactive, helping and present manager. Nickelson supposed to be a positive force for the pharmacy employees and help them. Unhappy costumers are a hinder to any business. Nickleson watch me and this boy struggle and did not step in to explain or help. The manager of the store 4994 in lake forest, Nickleson could have address this situation in so many ways. He left his employee in a hard position and left a frustrated customer with no answers. I had had my prescription in Walgreens for a while, but I do not wish to go back to that store.
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September 2023 by Donna R.
The rest of the store is pleasurable but this is my second dealings with your pharmacist Mr. Leo. He is insecure and is constantly touting that he has such and such many years of experience as a pharmacist... Difficult to ask questions and talk to as he takes it as a challenge and personal insult to his knowledge and is constantly defending himself instead of giving customer service. Rude, poor customer service, argumentative to the point of having to go to another Pharmacy just to ask a question that this guy won't even work with you on. This is ridiculous . Such an unpleasant unhelpful attacking personality.
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August 2023 by LumberYardBruhz
Great Pharmacy, Great Staff!
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July 2023 by Phong Nguyen
I stop by this Walgreen today July 22 about 1:00 pm to pick up prescription for my wife and have a horrible experience, the pharmacist and the technician are so unprofessional, yelling at my wife just because she just want to have one month supply instead of three months supply. I don’t believe Walgreens policy have any tolerance for this kind of behavior of their employees towards customer. Both of them need to be fired, my opinion! I wish I could give a negative star.
