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October 2024 by Jaide Vidal
THIS PHARMACY IS SO RUDE they got mad when they told me that my meds would be ready in 15 minutes. Do not go here if you want your meds fast
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September 2024 by Justin Cash
Their pharmacy doesn't answer the phone. Also, one of my medications was scheduled for delivery through mail, according to my online profile, but they never mailed it. I had to drive up there to pick it up
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July 2024 by Margaret Brice
Very nice Team. Thank you for helping me get what I needed.
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July 2024 by Adam Vass
It is hard to be worst than the CVS pharmacies around me, but congrats Walgreens has succeeded by leaps and bounds. First and foremost twice the pharmacist has failed to notify me of a potential interaction between meds two different doctors had written for me. One of those times my PC doctor had access to and warned me prior. The other time I learned after getting sick. Second, it doesn’t matter what day of week or time of day they never have enough help. I’ve come when there wasn’t anyone in line and it still takes 15 mins. Lastly, multiple times I’ve come to pick up a few scripts at a time, get the call that they are ready, only to arrive and be told they are not and they didn’t make that call. Let’s forget about the voicemail on my phone of them telling me they are ready for pick up. If only there was a mom and pop pharmacy near me.
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March 2024 by Mopar Wifey
Pam was so rude !!!! Refused to give me my pickup order claiming there was a limit of 4 detergents when I purchased 6???? I already paid !!! Had to speak to manager !!! This lady was holding my bags not letting go !!! Complete circus !!! I will not be returning to this location!
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January 2024 by Greg Sanders
They were "too busy" to administer a flu test I had scheduled an appointment for 24 hours in advance. Will never rely on Walgreens again.
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January 2024 by Adam Omar
I like them
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October 2023 by Jordan D
This pharmacy is the WORST we’ve ever dealt with. Held a prescription for two weeks without updates, tried to transfer it to somewhere else when THEY advised us to. Other pharmacy goes to fill it and they’ve pulled it back! So I call and they say that they don’t even see it on their end. Their system is going to end up getting them sued. My wife needs this medication and at this point, they are interrupting care
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October 2023 by Richard W. (BoogieMan)
Extremely slow, seems to be rotation of different people working. At one point they closed down walk ups inside due to staff shortage. If in line outside, estimate 10 mins per vehicle in front of you to determine your wait time. Very inefficient and slow unfortunately.
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September 2023 by Lara P.
I went to Walgreens to pick up a prescription of vitamin D and another one of levothyroxine which they have filled up in the past as soon as mine ran out. I have one levothyroxine left so I went to the store to get my prescription.As I come to find out in the front desk, my prescription was not ready and the attended in front of me said it would take 2 hours to refill it. I was upset, I get very sleepy without the medication for my thyroid. I started asking questions of why and how come it would take so long. The boy who helped seemed like he was in training, which I completely understand. He could not answer but repeat that" it was not ready, and it would take 2 hours."I went to the front of the store and asked to talk to the pharmacy manager, as I am walking back, to my surprise, the man , Nickelson, was the man that was in the computer right by the side of my attendant. He did not address me or my questions even thou he saw the attendant struggling and he saw me getting more frustrated by the minute. The manager was the silent listening to the conversation. This is not a proactive, helping and present manager. Nickelson supposed to be a positive force for the pharmacy employees and help them. Unhappy costumers are a hinder to any business. Nickleson watch me and this boy struggle and did not step in to explain or help. The manager of the store 4994 in lake forest, Nickleson could have address this situation in so many ways. He left his employee in a hard position and left a frustrated customer with no answers. I had had my prescription in Walgreens for a while, but I do not wish to go back to that store.
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September 2023 by Donna R.
The rest of the store is pleasurable but this is my second dealings with your pharmacist Mr. Leo. He is insecure and is constantly touting that he has such and such many years of experience as a pharmacist... Difficult to ask questions and talk to as he takes it as a challenge and personal insult to his knowledge and is constantly defending himself instead of giving customer service. Rude, poor customer service, argumentative to the point of having to go to another Pharmacy just to ask a question that this guy won't even work with you on. This is ridiculous . Such an unpleasant unhelpful attacking personality.
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August 2023 by Catie Carmean
I am in desperate need of my prescription and I called out of work this morning just to come here at 9am when you guys open and the pharmacist is nowhere to be found! This is ridiculous! Get your act together this location is terrible always issues with the pharmacy.
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June 2023 by Marcus Casey
Horribly long wait and could get better customer service attention from McDonalds. Go anywhere else but here.
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May 2023 by Google user
Extremely slow, seems to be rotation of different people working. At one point they closed down walk ups inside due to staff shortage. If in line outside, estimate 10 mins per vehicle in front of you to determine your wait time. Very inefficient and slow unfortunately.
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April 2023 by Richard Wesley
Extremely slow, seems to be rotation of different people working. At one point they closed down walk ups inside due to staff shortage. If in line outside, estimate 10 mins per vehicle in front of you to determine your wait time. Very inefficient and slow unfortunately.
