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October 2024 by ron keegan
Great customer service in a world where customer service barely exists.
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October 2024 by Javeed Khan
Worst place to buy your frames or sunglasses. I visited this store to order prescription glasses, but returned with dissatisfaction. The sales people don’t have proper knowledge and try to put unnecessary pricing even if you have insurance.
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October 2024 by Connie Cage
I was treated with such professional and courtesy matter everyone was so amazing.
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September 2024 by Precious Powell
Great customer service!
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August 2024 by Jessica Cadena
They need more workers. Service is ok, not anything special. I had a hard time actually finding a pair of glasses I liked.
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August 2024 by Patricia Zachary
We had a great experience, very friendly and helpful and we were in and out rather quickly. I have already recommended my family to come here.
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July 2024 by Ashly Rosebud
First off the guy working there made a rude comment when he saw my glasses prescription, I should have walked out. They are trying to get over on people, they tried to make me pay $340 ish for glasses (why,) because they are not in-network with my insurance and didn’t tell me. After being there for 30 minutes and not understanding or accepting that price, he tells me they’re not in network so they can’t use all the benefits I have. I’ve been to Visionworks a few times with the same insurance, so I was unaware that they were no longer in network. So I’ll gladly go somewhere else that’s in network, but I have to wait a few days because he submitted my contacts to insurance before I approved anything smh. I will NEVER recommend our support this business again.
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June 2024 by lisa clayton
Just not the same friendly helpful customer service we’ve had in the past.
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April 2024 by shaina wood
Worst customer service I ever had hands down
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April 2024 by Robert Heidenreich
Our visit was a wonderful experience. The doctor and the staff were helpful, seriously thorough and extremely knowledgeable. We are here to stay. Bob & Nancy
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March 2024 by Eddith Lancaster
I greatly appreciate Stephanie and Jess for their attentiveness towards myself and my daughter, from finding the perfect frame to helping in every way they could to get through the process of being able to pay for them. You won't be sorry for choosing this location to get your new glasses. They truly do desire to see their customers leave happy and come back for any needs they have even after they have gotten their glasses. You can't go wrong if choose this store.
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March 2024 by Michael Cheeto
The first pair of glasses I ordered were Progressive lenses and I couldn’t get use to them so I returned those for a standard bifocal pair. After wearing the new pair a few days I could tell that something was wrong. So I returned that pair too. The prescription for some reason was wrong which was NOT a problem created by Visionworks. Visionworks stood by their guarantee and I am currently waiting on my new pair of glasses. A bit of a pain but everything has been made right.
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March 2024 by Larry Fuller
Timely and helpful
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March 2024 by Musah Bukari
I was very impressed with your services and the patience in which the doctor handled my complaints and systematic examination and explanation. I was professionally handled starting from the time I booked the appointment to my day of visit.
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January 2024 by Susan
Patient,helpful, great experience ?
