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July 2024 by Noah H.
Got an annual physical and never heard back from my doctor. Called to ask for feedback on my labs and they wanted to charge me my copay just to receive comments on my labs. Not the first person this happened to. Won't be going back.
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May 2024 by Rapid M.
Great experience! At McKinney North location Bobby, Tommy & Crystal were very accommodating! Answered all my questions & even tried to help me with my price! Thanks so much I will be back!
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March 2024 by Robert Leslie
Joley Keen (Nurse Practitioner) who works there and got arrested for filming herself performing bestiality by having sex with her Great Dane. The DNA test results are in. Scooby, you are the father.
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March 2024 by Fez Davis
Everyone was very nice friendly and welcoming. Definitely recommend for all men to go here it’s awesome!
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March 2024 by Ace 1048
First time patient. Visit was excellent.Staff was friendly and professional.
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March 2024 by Michael Banks
First time at this location in Mckinney. There were two individuals that oversee my services today and they were absolutely wonderful!!!
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March 2024 by Peter L.
Good service, very professional.
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March 2024 by 2Speed0311
I have never met a business that is so hard to get services provided.The call line sucks isn’t the actual clinic. There’s no communication between the call line to the clinic, there’s no communication from the clinic to the patient… i have made 4 wasted trips to this place. It’s a huge waste of my time. Last appointment I was running 20 min behind because of my kids, I called them and told them I was running a little behind and told them the time, they said that’s fine, and they would let them know. I drive an hour to the place, and they tell me let’s see if we can get you on the schedule next week.Total Mens Primary Care is the 3rd test clinic that I have used, and I’m telling you on a scale of 1-10 this place is garbage, and doesn’t belong on the scale. I don’t even understand how they’re in business. Must be a money laundering business.
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March 2024 by Alex Atamian
I had an awesome experience. Great customer service from beginning to end. I highly recommend Total Men’s Primary Care in McKinney.
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March 2024 by Adrian Munoz
Entire staff was super professional and friendly. Had me in and out in no time with all my needs taken care of. Highly recommend this location.
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February 2024 by Jason Connelly
Great customer service
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February 2024 by Ross Kamm
Very convenient. Professional.
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February 2024 by Scott Newhouse
Great service. Competent staff.
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February 2024 by Jimmy Moreno
Great overall experience, from the front desk, to the assistants,to the doctor. Highly recommended.
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February 2024 by Richard Montenegro
Shortly after the visit I thought was great I received a bill for $99. I was from a said “TeleMedicine” virtual visit. For starters, the doc said I had to do this in order for me to get my prescription. Never did they advise there would be a charge to do what was suppose to be like a face time call. I signed on through the link they provided about 5 minutes early. Waited for about 15 minutes and the doc never showed up. Then to come and find they were billing me $99 for this missed service. I reached out to the billing department (handled overseas) who advised it would be taken care of with no problem. Roughly about a year later I start receiving text messages stating I have a pending payment for the same $99. I made many attempts to reach billing, leaving voicemails but no calls back. I called the doc’s office to question this who advised they were short staffed and would follow up within a week with resolution. No follow up made. I’ve called over 10 times now over the course of 2 months with no resolution. They connected me via email to someone higher above whose name I won’t mention stating he would resolve this for me. Never received an email back. A week later I followed up via email stating my dislikes to their lack of professionalism. I received a call back from this said higher up person to come and find out he oversees clinic in south Texas. Nonetheless, he promised he would follow up by end of day with a resolution- he didn’t bother following up. I finally receive a call from billing about a week after that calling back from a previous voicemail I left about a month prior. I found myself back at square one explaining the situation. Billing stated they would look into this and would follow up shortly with a resolution. Well, I’m still waiting here, and no follow up over a week later. A complete lack of professionalism and waste of my time still trying to lift this $99 (1 year and 2 months later) charge for something the doctor didn’t even show up for. It now just feel as if I’m getting scammed by this office judging by their lack of concerns.For your own sake, take your time to review your bill and good luck if you find yourself in my shoes!!
