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February 2024 by Yolanda Williams
Awesome!!
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December 2023 by Alex B.
Shakeiya is very kind and funny, we came in to get a stud finder and screws and ended up at the self checkout laughing and exchanging stories with her. From our short interaction with her I just knew I had to leave her a good review and let everyone know she made our experience more comfortable and enjoyable all around.
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December 2023 by Chase H.
Store itself is nice but the workers are terrible and laziest I ever seen in any home depot places! They don't even care and will NOT able to find or try harder to make sure we get what we need. I had to search all by myself and I found it when they kept telling me it's out of stock and when my app telling me it's in stock. Home Depot workers are super terrible!
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November 2023 by Michael M.
Seems like I am in this store every week. Their garden center is extensive. Hardware selection is complete. Pricing is competitive. It is also only a few blocks from our home..
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June 2023 by Jorge Valadez
Great service and well go again.
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May 2023 by Melissa Y.
We needed to redo our deck so we we're getting wood and stain. Kevin in paint helped us choose a base stain, help describe the difference between oil and water based and was very helpful in general. Thank you Kevin!
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April 2023 by M A Hussain
Curtis and Ambur were very nice, courteous, and super helpful. Thanks a lot.
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April 2023 by Trish H.
Love the service and value at Home Depot! The staff is always ready to serve! We just purchased carpet and couldn't have been happier with the quality and service we received.
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January 2023 by Jeff E.
I challenge anyone to push a shopping cart from the main entrance down the front isle along where the registers are, all the way down to the pro desk without saying at least "excuse me" a dozen times. They stack soo much stuff in your way in this main isle that it's literally impossible to get through! It's all "one way" traffic. I absolutely hate this! Why do they have to make this absolutely so difficult to get around. Are they that desperate they want to shove this stuff in your face??? Stooooppiiid!!
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October 2022 by Nathan N.
I went in today and asked for assistance to make some key copies, which is required for auto and digital key copies. Worker 1 said they would get someone to help me. Three minutes later they came back and said the worker who could help me just clocked in and would be there shortly. Three more minutes pass and Worker 2 shows up. I ask for help with making the key copies and they said, "I don't know how to do that." I said politely, "Can we figure it out?" Worker 2 went off to look for another worker who could help. A few minutes pass and Worker 2 returns with Worker 3. They both say, "sorry, we can't do that." I point to the sign on the machine advertising the service. I also mention that I had the service done at another Home Depot weeks ago. Worker 3 said, "sorry, you'll have to go to a locksmith." I came back a second time today to purchase a couple doors. Similarly, I was told by Worker 1 that they would need to get help to bring the doors down from the top shelf. No one showed up. I asked another worker for help, who told me the same thing. Again, no one showed up. It seems all the workers are more interested in their phones and making post-work plans. How does this place stay in business?
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March 2022 by Haley S.
Chase in the paint department is awesome, we've had a few issue with getting the right match for the walls of the house. Each times we've been back with it not working (not his fault at all) he's explained very thoroughly why it may not be working and always has a solution to a fix and something we can try, and remembers us each time. He's great! Thank you Home Depot for all the help! And Chase for being so awesome!
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February 2022 by Monica H.
My first visit at this location. I was not able to get everything I needed at the Plano location, so I came here to try to complete my list of things I needed. First off, I think this location is one of the nicest, cleanest locations I've been to here in Frisco, Plano, and McKinney. After walking in, I could instantly notice the difference from the other stores in the area. Just felt very fresh to me. I walked around the store searching for my isle, it took me a little while to find it. Unfortunately, staff members walked past me multiple times, but no one ever came to offer me any assistance. This was the only down side to my visit. Some of the staff members looked like they really couldn't be bothered with a customer, so I didn't even bother asking anyone for help. Eventually, I found what I needed on my own, but they didn't have the full quantities I needed, so I had to head over to another location to try to finish getting the quantities I needed. Overall, I was impressed with how bright and clean the store was, service however, needs to work on being open to assist customers.
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November 2021 by Tami V.
NEAR closing time and I had a return. The girl had just shut down her register and was stomping all over the place because she had to do my return. She was very rude. She opened back up, told me I had to use a gift receipt, and proceeded to tell me to check out in self checkout. The other people in the store were very kind, but she had a horrible attitude. Bad customer service on her part.
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October 2021 by Stephen Wright
Easy rentals
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March 2021 by Tara K.
Speaking strictly on the curbside experience, it was great. Ordering online was a breeze, the items I needed were all there (the HD closer to me was out of stock on everything), and the guy that brought out my order was friendly. The only thing I hated was that the 250lbs of sandbags I ordered were all opened at the top, so when the guy loaded my car and laid the bags on their sides, sand got everywhere. Not a fun thing to clean up in a sedan. Keeping them upright would've been appreciated.
