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October 2024 by shana berger
This store is always disappointing! Save your sanity go to Prosper UPS store!!
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October 2024 by Isaiah Bock
Cody was amazing to deal with I'll definitely be back
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October 2024 by Uday Kiran
I returned amazon package and asked them to scan UPS pass QR code on mobile app so that I can have digital receipt for in store transaction. Apparently they did not know what it was ??
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September 2024 by Diana Martin
The customer service at this store is ALWAYS excellent.
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August 2024 by K C
I’ve used this location for a long time. It’s convenient since my business is close by. The past few months things have gone downhill. The employee I dealt with today was either having a really bad day or just didn’t want to do his job. Greeting people as they walk in is Great, however be sincere and once a customer needs help don’t be so inpatient and/or act like you know it all. Sometimes just being Kind goes a long way. This isn’t my first bad experience over the past 6 months, but it was bad enough I had to review. Let’s do better. I know as a business owner good help us hard to find, but yall can do better. Sad ? and disappointed.
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July 2024 by Kendall Bird
The people who work here are always nice :)
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July 2024 by Rex Sed
next day air means 2 day ? hey ups this is time sensitive material and you wasted my time to come no package useless cant do your job sort mail that has priority
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June 2024 by Andrey Gulchuk
My experience at this UPS location was subpar. They charged $1.99 to print a label, unlike other UPS stores. Additionally, the customer service and friendliness were lacking.
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May 2024 by Amanda Schuller
Lori and Victor helped me yesterday and they were both very nice. They were relatable and chatted with me while quickly getting my package ready to ship. This store has great, caring employees who are helpful and polite. Thanks so much for providing great customer service!
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April 2024 by Justin Edwards
The store generally takes care of you. Staff are almost always friendly though sometimes not. They are always helpful though which is great. Location is mostly accessible friendly except for the computer area. Parking leaves something to be desired but that is the fault of the shopping center and not the store. Accessible entry and parking is available. Store is always clean and organized and well stocked. They definitely take care of your needs of this location and at a good price.
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March 2024 by Bobbie
Always helpful and quick service
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February 2024 by KELLY VORIS
These guys are awesome!! Highly recommended!!
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January 2024 by Karen Mercer
they have ALWAYS gotten my package to its intended destination. USPS and FEDEX and other companies I've used have not.
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January 2024 by Dovetta Forbes
Fast easy and gyaranteed
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December 2023 by Akwasi Achiaw
I had a wonderful experience. First time coming to this location. Everyone was so sweet and helpful despite being super busy. I came in with a smile and left with an even bigger smile ?
