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April 2024 by Andrew Barr
I swear five years ago you can get dinner for under seven bucks. Now it’ll cost you 12 at least.
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March 2024 by Juenessa Williams
My husband and I came in tonight, around 8:45pm, for a quick bite to eat. Never again. Terrible food, awful customer service. When my hubby asked for salsa, the girl at the front, slapped the salsa down so hard on our tray that it plopped into my nachos. She showed us utter contempt for coming in and was propped up on the cash register on her phone, when we left. Our regular sized bean burritos were the size of party burritos. My bean and cheese nachos could not have had more than three tablespoons of beans on them and the queso had zero flavor and was watery. This place is completely disgusting.
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February 2024 by Dan Jones
Service was great, food was just as it should be.
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January 2024 by joann bacik
Best mex fast food in
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January 2024 by dexter
Average not so
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January 2024 by Shelly Hoke Scout and Cellar Independent Consultant
Be careful! I went last Thursday through the drive thru line and ordered food. A woman working the window handed me my drink as I handed her my credit card. While waiting, a young man came to the window and handed me my order. I drove away without my card...my fault, however, within 2 hours I had several fraudulent charges on my card! I have tried calling the store multiple times to report, but they never answer their phone. This might be a common occurrence here so I would go somewhere that has a scanner that you don't need to hand anyone your card. Don't be a victim like I was!
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January 2024 by Tracy D.
This was the worst in the past year. The lettuce in my tacos was brown, mushy, watery and slimy. I stopped eating because I did not want to get sick. This has very much declined in service and quality. I'm not sure I can go back to this one again even though it is by my house. New management really needs to be considered if the owner/corporation wants any form of profit from this location. So sad this could be better.
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December 2023 by Will W
I'm a regular (one could argue to a worrying degree) and I always have a good experience. The food is consistent and the staff is super friendly. A special shout out to Ana who is super kind, keeps traffic running smoothly, and is very quick to fix any mistake on an order if there is one! Personally, if I worked the hours she did, I'd be drained by the time the dinner rush came around.
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September 2023 by Ashley Gonzales
Completely had my DoorDash order all wrong I tried to call the store many times for 3 days about my order and no answer at all
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August 2023 by Dave King
This location has gotten bad. Employees are wearing plain clothes with profanity. No smiles. No salsa. No cleaning. Taco No Bueno!
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July 2023 by Kristy Rooney
Bueno is definitely slacking in the customer service department. Just waited 30 minutes in the drive thru line with only 2 cars ahead of me and only ordered two burritos. Ridiculous!
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July 2023 by Mike N.
Disgusting food.. during my 3 weeks stay in mckinney tx. i decided to give this a try and boy...l thought taco bell is bad but this is worst than taco bell..l ordered3 items and the only one l finished eating was the cheesecake chimi l also had some stomach pain probsbly from th salsa they have in the open bar.. unless you eat garbage then this is for you.. otherwise stay away
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July 2023 by Charles Karl
Nice friendly staff, Food is Bueno quality and fast service.
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July 2023 by Larry M.
This is by far the worst fast foot restaurant in Mckinney TX. I have given them multiple chances but to no avail. Never have I received my order correctly, case in point chicken and cheese quesadilla with no cheese, no salsa which we ordered. How does a company stay in business with such incompetence?
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June 2023 by Rachel Bobo
I don’t usually feel the need to leave reviews for fast food places unless I have an awful experience. However, I see so many negative reviews for the location that I didn’t experience. It seems like most of the issues are at peak times (these workers are only human and make mistakes. I know I did) or near closing time (they’re probably closing the kitchen and getting ready to go home before you pull up, so I understand them being grumpy.) put yourself in their shoes in both situations before you go off on a rant on google.My experience was amazing. The gentleman that took my order in the drive thru was very polite. He waited for me to dig through change to find 50 cents and chuckled and said “no problem!” When I kept apologizing for not being prepared. He seemed to be running the window and front on his own, so he deserves to be congratulated/rewarded for having a great demeanor. The food was also hot, which is hardly ever the case for me with fast food like this. I was really just craving a bean burrito and it did not disappoint!! Lol. It was the most stuffed burrito I’ve had from taco bueno and was so hot I had to wait to eat it. I will definitely make the extra drive to this location!!*Stay fat. Stay happy* ;)
