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January 2026 by kh
Worst bank to work with . 0 customer service
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September 2025 by Melvin Rivera
Never called me back for a loan acceptance
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September 2025 by Danielle Robinson
Ms. Ruby is always kind and very attentive. She even remembers my name!
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March 2025 by Monique Good
Everyone at this location are absolutely wonderful. They enthusiastically great you when you walk in the door, are knowledgeable about all aspects of banking and are a joy to see when I go in. They remember your name and engage with you. That’s why I love this location and am confident with RBFCU.
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December 2024 by Jim Stacks
You never can sign it.Service is terrible.
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October 2024 by Jessica
Everyone was very nice and felt very comfortable
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October 2024 by Madelynn Jullette
I had to go into this bank to deposit coins with my toddler and the service was great! Very quick and only a 5% fee for coin deposit unlike other places who charge 12%. They also had goodie bags and cupcakes which calmed my child down! I haven't gone into a bank in years and I was satisfied with the speed/process/service of the whole thing.
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April 2024 by Ada Villa
Have been a member with RBFCU for a while now and have had absolutely no problems at all, whether it's online or in-person. Everytime I do need help everyone is so sweet and knowledgeable.
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November 2023 by Rick Scott
Always very helpful and ready to assist you.
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November 2023 by Earl
The overview page needs a complete overhaul. It is conficting when it states no drive thru & then drive thru hours later on. That's just one gripe.
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November 2023 by Hugh Gillespie
Best credit union ever
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September 2023 by Earl Segroves
The overview page needs a complete overhaul. It is conficting when it states no drive thru & then drive thru hours later on. That's just one gripe.
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July 2023 by Kai
Credit unions are supposed to be better for the customer than a big bank, but yall take advantage of folks. My mother tried to close her credit card account with yall multiple times so she could attempt to pay it off and not keep accruing interest on an account she wasn't using. Your business opted to continue charging her and refused to close this account until it defaulted. Shame on the people who work here and put capital above humans. Money isn't good once you're in the ground and I hope you know where your spirit goes after you spend life putting profit first.
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April 2023 by Jay J
I visited this branch today and had a great experience with the branch staff. They were patient and kind. I think I’m a credit union fan! Keep up the good work!
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March 2023 by Phillip M.
I was a member of this credit union for nearly 7 years. I recently decided to take my money elsewhere. I realized they don't value or appreciate their customers at all. Their online system made a mistake that caused a fee. After calling 3 times and being on hold for nearly an hour, I was told they won't fix it. I pointed out my history with them and she indicated it didn't matter. She indicated the small fee was worth losing a customer over. Stay away from this place. There are a plethora of better options in the area.
