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October 2024 by Bill ZIOTS
I was impressed with the ease of ordering and promptness of getting my POD. My driver Danny NAND was very professional and courteous!!
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October 2024 by Gilbert Lozano
The best portable storage company!!
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September 2024 by Kelly Flowers
Dennis Terry is amazing. He is extremely helpful and very personable. He is at the McKinney location. Thank you Dennis.
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September 2024 by Scott Amerson
Gilbert did a fantastic job loading the POD from our property. He was very careful not to damage our property.
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September 2024 by Cody L
Terrible service. They will force you to make a quote then make you re confirm your confirmation even after payment. They wont give you a time window until the day of and it will most likely be after the majority of the day is over so you cant make any progress and you have to re schedule your sub contractors. Do not recommend
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September 2024 by Will Burgess
Solid experience, pod was in great condition and the unloading process was smooth, Ron really knows his stuff
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September 2024 by Jessica Halladay
Wonderful customer service at the McKinney location from Dennis and Shawn. They were able to help me gain access to my pod when I forgot some things.
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September 2024 by Alan Steelman
“Hi Steve—
I just wanted to write and let you know what an incredible customer servant Shawn Bussey is.
Over the past month, my daughter and I have been moving my ex-wife to Ivy Assisted Living in McKinney. We now have two pods at your McKinney location. In addition to calling the PODs 800 number a few times, I have needed to talk to the McKinney location.
Shawn gave me his cell number and has always answered, been responsive to whatever the issue was at the time, and got it resolved. He’s a true professional and a real credit to your organization. I know you like to get feedback on how your team is performing and I thought I would let you know about my experience with Shawn. “
Best regards, Alan Steelman
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September 2024 by C M
Rob was wonderful to work with. He explained everything and was in and out in 15 mins.
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August 2024 by Umbrella Corp.
DO NOT RECOMMEND AT ALL. Reporting to BBB. Was told a specific pickup day and then the day came and was told they "forgot" to schedule me
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August 2024 by maglife2002
THINKING OF USING PODS?
D O N ' T !!!!!!!!!
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August 2024 by l acqua
The drop off and pick up of the container was great, the delivery of the container at my new home was horrible. They did NOT show up when they were supposed to deliver my POD it took another 10 days to deliver the POD because of this delay they charged me for an additional month of POD rental at $400+ beware using POD for moving ! Do not recommend them for moving!!!
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July 2024 by Lisa Quinn
FYI - PODS LOOK HORRIBLY TACKY? SITTING ON YOUR PROPERTY.- FREE ADVERTISING EVERY SECOND IT SITS ON YOUR PROPERTY
THATS WHY THEY WONT PICK THEM UP!!!
FIRST OF ALL DON’T BELIEVE THAT THE OWNER OR ANYONE HIGH UP IS REPLYING TO THE BAD REVIEWS. I’M SURE IT’S THE ADMINISTRATOR BECAUSE I MADE 20 PHONE CALLS IN THREE DAYS AND EMAILED AND GOT NO RESPONSE. NO HELP JUST GOT TOLD THAT IT WOULD BE SITTING THERE FOR A WEEK .
DO NOT USE PODS! THEY ARE THE WORST!!!
CUSTOMERS ARE ROUTED TO CS OUT SOURCES IN FOREIGN COUNTRIES
YOULL NEVER GET ANYONE IN THE USA AFTER THEY GET YOUR MONEY!!!
UNIT LEAKED!!!
THE DRIVERS ARE ILLITERATE & CANNOT FOLLOW INSTRUCTIONS
THEY DROPPED THE POD IN THE MIDDLE OF MY DRIVEWAY AND JUST CLOSE ENOUGH TO MY GARAGE SO I COULDN’T GET THROUGH! And had to park under an EFFIN tree w tornado warnings
I WILL CALL OLD DOMINION FOR MY NEXT MOVE PODS SUCKS!! ????
ONCE YOU THEY GET YOUR MONEY YOUR NUMBER IS PROGRAMMED TO GO DIRECTLY TO OUT SOURCED CUSTOMER SERVICE LOCATIONS
THEY JUST LEAVE YOU ON HOLD AND WALL AWAY
THE ABSOLUTE WORST EXPERIENCE EVER
THE DRIVER DISNT DOLLOW SIMPLE INSTRUCTIONS BECAUSE HE LNEW THE BETTER WAY????
Unfortunately, you can only post a review if you choose a star, I would’ve given a negative I0 if I could
I’LL CONTINUE TO BASH PODS BECAUSE THEIR REPLY HERE IS A JOKE AND NOT SINCERE or THEY WOULD REMOVE THE HUNK OF JUNK.
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July 2024 by Mitch Watson
Trenton did a great job positioning the pods and communicating when he was arriving. Great job!!!!
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November 2023 by Brandy K.
The driver was late. He told me that the pod had to be put on the street because he couldn't back the truck into the driveway to unload the pod. I didn't know any better until I checked on Youtube and come to find out the device that moves the pod detaches from the pod and can turn on a dime. I feel cheated and lied to now that the pod is on the street instead of my driveway. Now I have to walk all the way around the house to load the pod. I'm contemplating returning the Pod and asking disputing the charges.