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May 2024 by Tommie Butler
I just got discriminated against at this pharmacy
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March 2024 by Charlie
I called this pharmacy to check availability for a medication. The staff was very knowledgeable and professional. The representative was able to answer all of my questions in a timely manner.
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December 2023 by Alexis Taylor
Very friendly and professional!!
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October 2023 by Christina Gamez
Very nice ladies. Low prices. They are the best
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October 2023 by Taly Sanchez
This my favorite I’ve been using for a year now ! My father likes that he gets his medications delivered all the time ! And the staff is great they always help me with my needs .
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August 2023 by Clark Kent
This is best place in McKinney for Wegovy/Ozempic/Mounjaro.
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June 2023 by Courtney Madden
Awesome customer service! Love the employees they’re always so kind
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June 2023 by Zoe Martin
Above and beyond customer service! The staff was super friendly and helpful when I contacted them multiple times to fill and then transfer a prescription, only for me to contact them minutes before closing time to ask them to fill the prescription that the larger pharmacy couldn't complete. Fortunately I live across the street and was able to run in quickly. Since it was pain meds for wisdom teeth removal, my son was very appreciative that Medrocs came through before the weekend. Thank you!
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February 2023 by Michael
First of all, I’m a returning customer with an active refill on a prescription that is hard to come by. One would have thought that they would prioritize their customers and ensure that they had stock for upcoming refills. Apparently, they just want money and are continuing to fill new prescriptions without checking current customer needs. It’s back ordered for three weeks.That’s fine, but then don’t submit it to my insurance saying you filled it. You didn’t. I’m now going on multiple days of trying to get my prescription filled somewhere that actually has it in stock but the insurance won’t let them fill it because you submitted it to them as refilled.
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February 2023 by Michael S
First of all, I’m a returning customer with an active refill on a prescription that is hard to come by. One would have thought that they would prioritize their customers and ensure that they had stock for upcoming refills. Apparently, they just want money and are continuing to fill new prescriptions without checking current customer needs. It’s back ordered for three weeks.That’s fine, but then don’t submit it to my insurance saying you filled it. You didn’t. I’m now going on multiple days of trying to get my prescription filled somewhere that actually has it in stock but the insurance won’t let them fill it because you submitted it to them as refilled.
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December 2022 by Michele Moss
Where do I start? Honestly I have never been so furious with a business. I have been out of my medicine due to manufacturer issues for close to three weeks. I spent 6 hours calling pharmacies to see who had my medicine in stock. Once I spoke to the tech at Medrocs, she assured me that they could get it in within 24 hours. $300 later in having to have my doctor put in the prescription for a different dosage, I called Medrocs to make sure they received the prescription 3 days prior because they never called or texted. She assured me that it would be ready the next day by noon. My husband drives to go get my prescription only to be told that THEY GAVE MY PRESCRIPTION TO SOMEONE ELSE. I call, livid! This monster tells me that they get MILLIONS of calls for this prescription a day (lololololol) and they basically lie and tell everyone they can get it, even though they can only get 5 in at a time. Now I have to spend HOURS of my time to call around and see who can get my prescription. Never once did she say sorry...simply made excuses for disgusting business practices. I will be filing with the board over their unethical practices. This is unacceptable!
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December 2022 by Laly Sanchez
This my favorite I’ve been using for a year now ! My father likes that he gets his medications delivered all the time ! And the staff is great they always help me with my needs .
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December 2022 by Brittany Roland
Thought my dr sent my prescription to cvs instead they sent it here. Was told it would be next day delivery if I pre paid. I still haven’t gotten my prescriptions - I am on day 3 of waiting.
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December 2022 by Michele V.
Where do I start? Honestly I have never been so furious with a business. I have been out of my medicine due to manufacturer issues for close to three weeks. I spent 6 hours calling pharmacies to see who had my medicine in stock. Once I spoke to the tech at Medrocs, she assured me that they could get it in within 24 hours. $300 later in having to have my doctor put in the prescription for a different dosage, I called Medrocs to make sure they received the prescription 3 days prior because they never called or texted. She assured me that it would be ready the next day by noon. My husband drives to go get my prescription only to be told that THEY GAVE MY PRESCRIPTION TO SOMEONE ELSE. I call, livid! This monster tells me that they get MILLIONS of calls for this prescription a day (lololololol) and they basically lie and tell everyone they can get it, even though they can only get 5 in at a time. Now I have to spend HOURS of my time to call around and see who can get my prescription. Never once did she say sorry...simply made excuses for disgusting business practices. I will be filing with the board over their unethical practices. This is unacceptable! Go to literally ANY other pharmacy. Imagine making excuses for being compulsive, shady, nasty liars
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December 2022 by Maid Cleaning Easy Direct
Worst communication and costumer service I’ve ever experienced.
