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January 2024 by Seth M.
Do NOT order food from the hot line here. I just tonight witnessed an employee picking his nose behind the hot food line. I have had similar experiences where the kid behind the hot line emptied the trash and did not wash his hands afterwards. I will be calling the health department as this is extremely unsanitary. Go somewhere else. Unless you want contaminated food. Too bad. I have been a customer for 10+ years. What's wrong with employees today????
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December 2023 by Theresa S.
I have spent an hour waiting for preordered trays...I am very disappointed in them not delivering on time AND not the quality I ordered! I have been a regular customer for years but HEB and the new Whole Foods will be getting my future Business. Happy New Year
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December 2023 by Stacy Wright
I recently moved to the area and was still searching for my new favorite grocery store. I’ve shopped a few times at this market street location and am thoroughly impressed. Their customer service especially with curbside is amazing. Today Kay, the customer service director blew me away. She went above and beyond to fix a problem and I am so grateful. I’ve found my new favorite grocery store ?
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December 2023 by notforreal1977 Silvis
Was shopping there last week went to charge my card and their machine tried to charge my card twice. The first charge went through and the second declined because I had only transferred enough money to that account to cover the payment. The cashier said that the transaction had not gone through when clearly it did because I received my notification for both attempts. One processed one declined while the other was completed and withdrawn from my account. While at customer service they stated that they had no record of the transaction in their system going through that it had been denied. So i was not able to leave with the groceries i had just purchased. Frustrated because I am a single mom of four and the bill was 125.00 and was gone from my account. I was not going to try and run my card for more for fear there was something wrong with my card possibly. So I disputed both charges with my card company and after a week of going back and forth with them they have proved the charge went through. So long story short I was charged for something I did not receive. May not sound like a lot of money for most but it is for me. Not sure if there is anything I can do about it now but it is worrisome to think if I had had enough for both charges to go through I would have been out for double the amount. Always keep an eye on what you are being charged.
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November 2023 by Taylor G.
Hands down my favorite Market. Staff is helpful. Quality of food is great . Their selection of hot food is also really good .
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November 2023 by Paula R.
We are long-time Market Street customers & fans because they stock the items we like, they've got a great meat & seafood department, they employ folks with different abilities (which is very aligned with our family's values), and they've got a long history of supporting local community causes (also in-line with our family values). Compared to the new HEB store down the road, we've also come to LOVE Market Street's much more manageably-sized parking lot (with SHADE TREES!), and the smaller square footage of the store, which makes quick trips to pick up just a few items SO MUCH EASIER!!! We've been customers of the Market Street Pharmacy for many years, as well - we get wonderful personalized service from the pharmacy, which we really appreciate. Prices may be a bit higher than HEB and Walmart on some items, but we FAR prefer the superior customer experience we get at Market Street every time we shop, vs. what we've experienced at other larger stores. As long as we live in McKinney, we will be loyal Market Street customers!
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November 2023 by Brian Schneider
AMAZING!!Super clean, well lit, all shelves stocked, and staff was incredibly nice and helpful. This place is a step above other grocery stores and they have the most amazing thumbprint cookies IN THE WORLD!!
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November 2023 by Roberto Torres
The breakfast bar needs better people. The girl that took my order could only make one thing at a time and ring it up and the come back to get the next item in my order. The black lady that runs the breakfast line could not be bothered to make my next breakfast item even when there was no one else in iine. My point is they should have an assembly line or have a better system in place.
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November 2023 by 222 mav
EVERYONE IS SO NICE AND HELPFUL!TRUE CUSTOMER SERVICE.Not only the customer service but the products are GREAT!I want to give a special thanks to Joshua as the Starbucks barista, he was SO DELIGHTFUL, HELPFUL and TOP TIER ?God bless ??
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November 2023 by Randee
Market Street pharmacy, in Mckinney, TXis absolutely amazing.I’ve used several pharmacies.They don’t hold a candle to this pharmacy.This pharmacy is quick, efficient, incredibly helpful & I never wait morethan a few minutes, if that.I need to give BIG KUDOS tothe terrific staff.I’m sharing the following names, that havealways waited on me.The pharmacy techs are delightful,Alyse, Tom, and others.The PHARMACISTS are SPOT ON:Lori, Jennifer & Courtney.Sorry if I missed other names.They’re all great.These folks are the best of the best!You all rock!Thanks again for all you do!Randee P.
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November 2023 by Cindi McDonald
Market Street has amazing specialty foods. Their cakes & cookies are amazing! We buy the Chicago ribeye steaks when we entertain. We call in the order and the butchers have it ready when we need it.It’s a great store for lots of different foods.
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October 2023 by Rania M.
I ordered a two tier cake for my daughter's birthday, the bottom was 8 inches and the top was 5 inches, it was a chocolate cake with white frosting, no decorations what so ever because I wanted to decorate it with fresh fliwes. They charged me $75 for that cake, and it was the most awful cake I've ever had. It tasted like a box mix cake from Dollar Tree! I am beyond disappointed, and Market Street simply ripped me off!!!!!!
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September 2023 by Matt
Salad bar around 6pm on a weekday. Berries looked horrible. We had to ask for lettuce-- that took a while.
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September 2023 by Samir G.
OVERPRICED and low quality.. 6pm Friday night this place was almost empty and I can see why. They have no deals and prices out the roof. Bananas were 4 for a $1... first of all who prices bananas like that. Gas stations sell cheaper bananas. Your employees are rude and have an attitude problem... and H.E.B has taken all your costumers. Your business model is failing. No one care that take the carts to our cars. It's actually annoying being followed to our cars. Make moves... or become the next Kroger Not coming back...
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August 2023 by Mob 9.
They have the best flowers. They deliver and do weddings /events. Like a regular flower shop. Beautiful work.
