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November 2024 by Majed Farid
VERY RUDE staff, I been doing my car service there for over a year but I Won’t EVER go there or recommend anyone to do that.
I have never been yelled at, I don’t understand how anyone could do that to a customer for NO reason.
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October 2024 by Daniel Dallacasa
We would highly recommend this Kwik Kar for oil service. They run an honest operation. My wife drove in thinking she needed her routine oil change. The staff recommended that she could wait 4 more months after doing a quick inspection of the vehicle on the lift. Kudos to staff and organization for their great customer service and their high ethical standards.
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October 2024 by Robert O'Brien
Very professional and reasonable.
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October 2024 by Skarob Skarob
I have been going here for 3 years, great place! They know what they are doing, are friendly and fast!
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October 2024 by Angela stanton
I asked for price on oil change to get told 80 to 120. He wouldn't even get me a for sure answer. It was a bit of a wait for even that much.
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October 2024 by Addison Westbrook
Such helpful staff! I have been going here for years and they never disappoint! They're extremely fast and make sure I get out the door satisfied in a timely manner. I 10/10 Recommend!
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September 2024 by Matthew Winters
They decided not to take me for an oil change at 5:44 PM. They close at 6 PM.
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September 2024 by Miguel Guerrero
Quick and easy
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September 2024 by Paul Woodruff
I'm at this location now. $89 + tax on oil change. Seemed expensive. I called the dealer. $80 out the door. I went inside Kwik lube. Mgr said dealer is tricking me. "I've been doing this for 30 years" I will be cheaper. I nicely said the dealer always charges me $80. You want $89+ tax. Mgr said "what do you want me to do?". I calmly said just tell the truth and walked out. Everyone who reads this, Please be aware.
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August 2024 by Kim Arthur
I have NEVER been yelled at by a hateful employee of any business I have ever been to. I nicely asked an employee if 1 of the 2 music sources ( 2 different Tv’s in the waiting area just playing different music not a show) , could be turned off or down, as it was annoying to me to hear 2 different music sources at the same time. The employee would not respond. I walked back in and I guess he told Alex. The kwik kar on ElDorado in McKinney has a Manager named Alex, who yelled at me not to change the volume when I was just looking at the side of the TV, yelled he can run his business the way he sees fit( true but you don’t have to YELL) , yelled at me and ORDERED me to go sit at the front, that I could not sit back there in the back because it was a children’s area. There were no children in the room or in the business at the time. As I paid for the service, I asked the employee for the name of the manager. He turned without responding and went to get Alex. His name was on his shirt. I told him it was unacceptable to be yelled at and ordered to sit down, He said the music was not too loud. I said that was not my complaint and that I and my family would never be back and I would make it a point to write him scathing reviews and report him to corporate Kwik Kar. I have been taking our cars there for at least 15 years. Never have I been so angered that this could have been solved with calmness and simply a conversation not hateful yelling at a long time customer. I did not deserve the angry wrath that Alex dished out!!
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August 2024 by Emily H
Just wanted to say thank you for your professional and quick service. I was there this morning to get my vehicle inspected and there was a very rude customer present.
Alex was incredibly professional handling the situation and responded very appropriately.
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July 2024 by Lili Hunt
Kiwi Kar has been our family's go to. Carl did an amazing job of helping educate me on all things related to my car and really helped me when it came to deciding what needed to be done to my car, staying conscious of finances. He was amazing to work with and understood my lack of knowledge. I always recommend Kwik Kar and ask for Carl!
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July 2024 by Ken Wilson
I have been going to this location for more than a decade and never had any issues. My son's getting his driver's license and I was teaching him how to check the oil on the car when I noticed it was about a quart over. I took it back to Kwik Kar and asked them if they could remove the quart. They started accusing me of overfilling the oil. I don't like being called a liar. Now I have to find a new oil change location. Always check your oil before leaving after an oil change.
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June 2024 by John Ybarra
Awesome Service
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April 2024 by kendallas
Always great service. The best