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February 2024 by D C
Another terrible experience at this location. I cannot use my medication without the right equipment for it and Lan acted like she didn't believe me. The customer is always right unless they come to Kroger.
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January 2024 by Ciara A.
THANK YOU so much Pharmacist Lan Nguyen!! An incredibly kind woman who is truly there to help.
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January 2024 by Etienne B
Very disappointed. The Asian lady in this pharmacy is very unprofessional. She began serving me after long wait time and she suddenly said " I have to take lunch in 6 minutes" and want me to come back despite me explaining to her that I am traveling a 2pm and need to bring the prescription to my wife. This lady has no compassion for someone in pain. Her place is not in this type of business. Very negative experience.
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November 2023 by Michael Raphone
I was treated with great customer service yesterday when picking up prescriptions. Everyone I spoke with was cordial and professional.
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August 2023 by Maria N.
I used to love coming here. Now the produce is always spoiled/going bad. Eggs are more broken than usual. I have to be careful when buying anything because I'll buy expired stuff on accident. I will have to start shopping at another Kroger or a different grocery store that's closer to home.Update: I had given this place another few chances because it is closer and more convenient. I went for the last time a few weeks ago. This store has had a lot of issues with their pricing, such as showing one price on their displays and another price ringing up at the register. And no, I am not talking about their digital coupons or anything like that, I know how to use those. The self check associate named Michelle seems to dislike her job very much, this is also not the first time where I come in and she's either making snarky remarks or overall just seems to loathe the job she holds. There was a problem with pricing on an item that I wanted to purchase so I called her over and she asks me what the problem is. I point at the screen and show her that this item is bringing up a dollar more than it shows on display, she PUSHES my hand to the side and starts tapping on the screen. I have worked in customer service for many years, and I have never thought to touch another person because the manner she did it in was rude and forceful. So I asked her if she was having a bad day so she rolls her eyes and walks away. I will never come here again and I will be informing all of my family and friends not to come here either.
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July 2023 by Tony T.
Clean. Lots of organic selection. Helpful staff. Nice environment. Prices are fair for the selection.
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July 2023 by Kyerra B.
I know this isn't the fanciest Kroger but I was in need of a small pack of chicken breast so I stopped by. Not only did they have the small pack, they also had a larger pack, chicken wings you name it!!!! I also snagged some lucky charms for $1.99!! What a steal!!! FYI new ads drop every Wednesday. Check it out and catch the deals!!
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April 2023 by Allison R.
One of the worst experiences. I went to the Pharmacy and met Kareth, she calls herself Kat. She was extremely rude, had a major attitude. Charged my card twice and made an excuse when I asked about it. Kat was very unprofessional. I called in to speak with the pharmacist and she was no help, just made excuses for her. I will never do business with the Pharmacy. The store always looks like it's going out of business. Never any cashiers. Do not go there, they are very rude and unprofessional! Beware!
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April 2023 by Lawrence B.
This store is on it's way out. Going the way of Albertsons, Food Lion, and Safeway for the same reasons. No checkers at registers (They expect you to scan your items), reduced selection. Soaring prices.I shopped on Sunday 4-23-2023. I wanted to buy Kroger store brand: Grapefruit juice, sour dough English Muffins, long spear asparagus, and heavy whipping cream since I prefer them to name brands.The only English muffins they had were Thomas brand at three times the cost. There was no grapefruit juice of any brand. The only Kroger canned asparagus was cut rather than long spear.They did have the heavy whipping cream.When I got to checkout there were no cashiers. All the self scan stations were occupied. I should have set down the cream and left. This place is actually customer hostile.I drove a block to Winco and found their store brand English muffins. They did have Florida's Best grapefruit juice which I passed on price. The variety of canned goods was better than Kroger.They had 3 checkers at registers and vacant scan stations.Later in the day we went to the Frisco HEB. They had their store brand grapefruit juice at a competitive price.The Winco English muffins were better than Kroger. The HEB Grapefruit juice was better than Kroger.I have lived in the area for over 30 years. This used to be a good store. It is going down hill fast. They seem to be ready to shut it down.Kroger is planning a new store for Melissa. I don't know why, with the negative image they are creating with their existing stores.HEB is the new sheriff in town. They have superior store brands. They stock their shelves. They never have less than 9 checkers in their Frisco store.Kroger will join the list of has been's like Kmart, Sears, Bed bath and beyond, Piggly Wiggly, Albertsons, etc. if they don't stock product and man their registers.
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December 2022 by carolyn summers
Amy and her staff are very efficient. She went over and beyond to put a rush on my prescriptions. Thank you Amy!
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October 2022 by Diane J.
This store has very poor management. The shelf stock is a hit or Miss for products you are looking for no matter what day you are shopping or the hour. Produce has been been bruised or old and is expensive. Meat prices are very high. Long lines for checkout (both through the help of a checker or the self check lanes) with only one lane open. No one wants to check a cart full of groceries. A bagger once refused to run an item (they forgot to bag) to the customer leaving. A cart collector was asked if he could take one more cart, and he flatly refused saying 'no.'The checkers are generally friendly even though they seem to be overwhelmed. Management needs to take a look at how the store is being run. There are too many improvements that need to be made.
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June 2022 by James Fitzgerald
If you can use another pharmacy use it. They have issueS with patient communication and filling a prescription. If you need your medication filled on a timely manner look elsewhere. Even if they give you a time over the phone it still will not be ready. So be prepared to sit in the parking lot for an hour or so. I’m not kidding look at the other reviews. Sad thing is that they don’t even seem to care.
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May 2022 by Cyuzuzwa wardacy
Very unprofessional Pharmacist and racist. They refused to help me, as soon as I left the line this old lady came and helped other people who was behind me.
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April 2022 by Ck W
Very unprofessional Pharmacist and racist. They refused to help me, as soon as I left the line this old lady came and helped other people who was behind me.
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February 2022 by Renee Dorris
My prescription is never ready when it's supposed to be. I called in two rx 4 days ago and was told I would have to wait 30 minutes for them. I was told they are low on staff but 4 days and still can't have it ready. This is ridiculous and I'm done.