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“Very friendly and helpful staff! I work for The Common table and Emilio is amazing! He helped me mop up a water leak which is not something expected of him! Great Customer service.”
“I just recently was here with my husband to get some supplies and was testing out the crocodile ? wipes and set my phone down and left, got 35 minutes down the road when I realized that I didn't have my phone I kept trying to call the front to ask them to get my phone, but I couldn't get a hold of anyone but tracked my phone and it was showing it still there the nice man that was working I believe his name was Larry I'm not too sure, but drove back and sure enough he had my phone behind the desk safe already holding it for me mind u I'm 5 hrs away from home, so thank you ?”
“Taylor T. and James are absolutely amazing! I called at 7:00 a.m. and Taylor answered my call, the customer service I received from Taylor went above and beyond! She physically checked inventory, secured more inventory from the Plano store. She spoke to her manager James, who offered to pick up the remaining pieces in Plano to have a combined delivery. The whole time Taylor was giving me updates via text. It restored my faith in people and these two have a good (GREAT) heart! If we did not live over 100 miles away, I would go and hug their necks. Therefore, this is my virtual hug. Floors and Decor, you have two great people representing your store. You should be proud of them, they have gone above and beyond and did an AMAZING job. I cannot thank them enough!”
“Helpful!!!!!! My first home and these ladies are helping so much!!! I stopped by one day after work just to look around. I began to share my ideas and the rest is history. The next day I came in, they shared ideas that they had researched "just for me" for another space I need to fill as well. I am doing room by room in my new home and these ladies are amazing!”
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
“Big fan of Rob. Communicated well and offered a competitive bid. Shower was originally constructed wrong (By Grand Homes) so Rob gutted and rebuilt using the correct board and membranes. Today we have a very large custom shower that does not leak, was completed on time and for the agreed upon price.”