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January 2024 by Steve-Regan P.
Grrrr! After hauling booty down I-75 on a Sunday to get there before they closed at 6:00, I was shut down like I was trying to get into Alcatraz at 5:56 PM. I know that's not a huge deal but when ya just need 1 thing and you have already been to 2 other Joannes that day.... It definitely just rubbed me the wrong way! If you close at 6, close the dang door and lock it at 6! Ridiculous. And to top it off, I gently tapped on the glass because I knew I had 4 min to spare and the poor little blue haired employee came to the door and I VERY NICELY said "I just need to grab one quick thing!" She said, I'm sorry we close at 6, I said I know, but it is not 6!!!!! Anyway she radios to her mgr and says "there's a customer trying to get in" and up comes the manager and she proceeds to explain to me that they close at 6 and I said well ma'am I wouldn't have an issue if it were 6:00, but at this point it's now 5:58! I showed her my watch and just walked off. Very bad service. They still had customers shopping in the store. I will take my business elsewhere. (On a happy note, the Girl Scouts were selling cookies out front and so I chose to drown my sorrows in thin mints and Tagalongs to make up for it!). So , this post is to encourage this store to get a watch or a working clock. The Girl Scout parents watched this entire thing unfold and said they sat there and watched the girl lock that door as I was literally running to the door at 5:55. Such crap! Ok, I'm done! Bye Joanne's.
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January 2024 by Cleo J.
I was looking for something I couldn't find, and couldn't find anyone to ask. The store was pretty empty but there was an employee at the cutting table working with a customer so I asked her. She said I'd have to wait until she was done with her customer. She moved and responded so slowly and intently that I wondered if she had some kind of disability. I'm not unfeeling but it took a good ten minutes before I got a simple answer. So lack of help is a consistent problem with every Joann's I've been to. Hobby Lobby is horrible, so I have to drive out of McKinney to find better options. At this rate, how long can Joann's even last? It's a shame.
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January 2024 by Jeanine Wilson
This is one of my favorite Joann stores north of Dallas. Compared to others, they have the best customer service. they have a decent selection on yarn.
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December 2023 by Karen Harmon
Nice store. Well stocked.Great Christmas decorations on sale.
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November 2023 by Dawna Milligan Reeves
Let with a cart full of Christmas decor for $50. Love the sales and coupons available on the app. And Abby the cashier is always super helpful every time I shop.
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September 2023 by Gracie Hayes
Please update your hours on google. I just drove 45 minutes to come here because google says you are open until 9, but you have a piece of paper taped to the door saying you close at 6 on Tuesdays.
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September 2023 by Kaiden H.
I haven't been to JOANN in a few years and went for a sock puppet project and created the most incredible project ever! We got some feathers for hair, a felt square, googly eyes, and pom poms from here. A wonderful old women cut the feathers and another told us where to find a square of felt, this place is great for any fabric user or project!
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April 2023 by Tai Jackson
As an intermediate level crafter, I'm always looking for great places to obtain materials. I'm really excited that we have a Joann fabrics in McKinney! I'm very happy to have another choice besides Michael's and Hobby Lobby.I really enjoy cooking, set design, and costuming for theater. Recently, I have taken up knitting, but I'm not very good yet. I also LOVE seasonal decor (even though the budget rarely allows for that).The fabric section at Joanne is one of the best around. They have one of the biggest fabric sections and quite a bit of variety in the fabrics themselves. They also have a ton of support tools including; sewing machines, thread , bobbins, needles, closures and everything else you need for sewing. They have a huge yarn section, lots of different weights and materials. The baking section is pretty good. I wouldn't say it is the best only because the other craft stores are more heavily stocked. The seasonal/holiday section is always fun to peruse.With my kids in school, I'm also frequently looking for project starters and weird random stuff for school. Joanne is usually my second stop for that.
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April 2023 by Anna V.
The employees at this store are absolutely wonderful. The strap on my cowboy hat broke and they went above and beyond showing me how to secure the new leather chin strap. Just a really great experience (:
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March 2023 by Imari Bleu
Sharon was AMAZING!!! She went above and beyond to assist me to ensure I found the perfect patterns needed for my project. I highly recommend this location!
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March 2023 by Melody Adams
The yarn selection is good. It’s an older store. Could be lighter and brighter. The staff is very nice at this Joanna.
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February 2023 by Monica Faber
Great place to shop for crafts. Be sure to download their app for coupons. Wish they had more choices in items & colors, but can always order online for store pickup.
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February 2023 by F S
Very friendly and very helpful!!! I wasn't sure of what I needed so I described it to the sales associate and she helped me find exactly what I wanted! And, even offered a way to save money with an online discount coupon!
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February 2023 by Kat
Great fabrics. Staff is hit or miss. Some are very helpful while others seem very bothered. I try and look for items myself 1st but when I can't locate something then I ask.
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February 2023 by Piyush Desai
My experience at this Joann is nice. The guy at cash counter is very helpful. I really appreciate his helpfulness response.
