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June 2024 by Mray
Online inventory for curbside is always wrong. Super disappointed to order something and then it gets canceled because their inventory is off. Online says 20 in stock and there are none in store to fill. This happened to me with fabric as well :/
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June 2024 by Sarah Osborn
Always friendly and helpful staff. Good prices and selection. Be sure to download the app for coupons.
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January 2024 by Steve-Regan P.
Grrrr! After hauling booty down I-75 on a Sunday to get there before they closed at 6:00, I was shut down like I was trying to get into Alcatraz at 5:56 PM. I know that's not a huge deal but when ya just need 1 thing and you have already been to 2 other Joannes that day.... It definitely just rubbed me the wrong way! If you close at 6, close the dang door and lock it at 6! Ridiculous. And to top it off, I gently tapped on the glass because I knew I had 4 min to spare and the poor little blue haired employee came to the door and I VERY NICELY said "I just need to grab one quick thing!" She said, I'm sorry we close at 6, I said I know, but it is not 6!!!!! Anyway she radios to her mgr and says "there's a customer trying to get in" and up comes the manager and she proceeds to explain to me that they close at 6 and I said well ma'am I wouldn't have an issue if it were 6:00, but at this point it's now 5:58! I showed her my watch and just walked off. Very bad service. They still had customers shopping in the store. I will take my business elsewhere. (On a happy note, the Girl Scouts were selling cookies out front and so I chose to drown my sorrows in thin mints and Tagalongs to make up for it!). So , this post is to encourage this store to get a watch or a working clock. The Girl Scout parents watched this entire thing unfold and said they sat there and watched the girl lock that door as I was literally running to the door at 5:55. Such crap! Ok, I'm done! Bye Joanne's.
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January 2024 by Cleo J.
I was looking for something I couldn't find, and couldn't find anyone to ask. The store was pretty empty but there was an employee at the cutting table working with a customer so I asked her. She said I'd have to wait until she was done with her customer. She moved and responded so slowly and intently that I wondered if she had some kind of disability. I'm not unfeeling but it took a good ten minutes before I got a simple answer. So lack of help is a consistent problem with every Joann's I've been to. Hobby Lobby is horrible, so I have to drive out of McKinney to find better options. At this rate, how long can Joann's even last? It's a shame.
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January 2024 by Jeanine Wilson
This is one of my favorite Joann stores north of Dallas. Compared to others, they have the best customer service. they have a decent selection on yarn.
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December 2023 by Karen Harmon
Nice store. Well stocked.Great Christmas decorations on sale.
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November 2023 by Dawna Milligan Reeves
Let with a cart full of Christmas decor for $50. Love the sales and coupons available on the app. And Abby the cashier is always super helpful every time I shop.
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November 2023 by RU NS
Very helpful all ladies in the store
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September 2023 by Gracie Hayes
Please update your hours on google. I just drove 45 minutes to come here because google says you are open until 9, but you have a piece of paper taped to the door saying you close at 6 on Tuesdays.
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September 2023 by Kaiden H.
I haven't been to JOANN in a few years and went for a sock puppet project and created the most incredible project ever! We got some feathers for hair, a felt square, googly eyes, and pom poms from here. A wonderful old women cut the feathers and another told us where to find a square of felt, this place is great for any fabric user or project!
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July 2023 by Janmichael Mcdaniel
Everything is on sale at the moment
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July 2023 by L. Jordan
Love this place
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July 2023 by Rick Allford
Went looking for advice for a gift for my wife but was never helped. Disappointing, as I had done so in the past successfully.
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July 2023 by Max Klein
Went with my wife to get some Christmas decorations and gift supplies. She picked up a dyi blanket kit. Great options.
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July 2023 by stephen beegle
Stocked the hard to find items
