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January 2024 by Jacqueline T.
I went HEB a few months back, took more than 20 minutes to check out when there was no line. I give another try today again, the system was down, took me 30 minutes not able to check out. Too upset that I have to leave without having my groceries. Wasting more than hours not able to have food purchasesed. Totally wasting my time to shop around... Very upset experience again. Will not go there if I don't have to.
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January 2024 by Blanca A.
Thank you HEB!! Where do I start?Produce is always the best, especially compared to the stores nearby, service is always great, tortillas are amazing, meat department is absolutely fantastic, seafood department is amazing. Today, I ran from pharmacy to pharmacy trying to find my son's medicine and the pharmacist was super friendly, even though they were down an employee. You guys saved us and we are so grateful to have this HEB, somewhat close to our home.
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January 2024 by Paul H.
I love the local options and variety. You can find uniquely Texas items that are amazing. They always have good deals. I enjoy the bakery as well.
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December 2023 by Juliana N.
I love this store with every fiber of my being. The employees are great and act like they love their jobs! Thats non-existent nowadays!
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December 2023 by David B.
I really want to like H‑E‑B and there are some positive things about this store that I like. For Example, There is a huge selection of a wide variety of meats that most of the other stores don't carry. Also, the H‑E‑B branded products are generally very good quality. This is where H‑E‑B misses. The shopping experience is horrible. There is seldom parking close to the doors so you need to walk a mile just to get inside. Once your inside, the store is crowded with no just shoppers but employees as well. The aisles are narrow and when a personal shopper comes through with the huge carts to pull online orders, the aisle jams up. Everything slows down and your constantly trying to navigate around people. Finally, you have to either scan or pull the coupons if you want the discounts. It's a pain to manage either the paper coupons or logging into the App when the signal in the store is poor. They should just give the discounts to H‑E‑B card members of the discount is applicable.I will come here now and then for things when it's convenient but I'm going to avoid this congested place if I can afford to. One last thing, why no tap to pay? You just built a new huge grocery store and your payment terminals are out of date? Wierd
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November 2023 by Guy H.
An unexpected friends birthday gave me the opportunity to make a quick pick up of a cake and check the pulse on this store.I was here after they opened and it appears by today's visit they're doing great. I received excellent service from a bakery associate while choosing a cake.I never have been a grocery store cake proponent. However,HEB has a great chocolate that does the trick.Easy in and out today
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November 2023 by Daniel Lopez
We love everything about this store! The staff is so friendly and helpful! The selection is awesome. They have a BBQ restaurant in the store.
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November 2023 by U S.
The store over-hired high school students and graduates, when store opened. Then they started firing /reducing hours. Now since HEB is understaffed part-time employees are stressed over-working making mistakes leading for clients leaving bad reviews? HEB did not provide proper training in the begining. Here is list of steps HEB took for new hires. 1. Sat down new staff and watch video for 4- 5 hours - products. ( not knowing if staff was understanding ) Limited guidance provided. NOTE : this training was provided 2 months after they hired the employee 2. 1-2 hours max training provided by other employee ( no trainers or managers)Training was about job itself3. Training was inconsistent.4. New hires were thrown in the field and were expected good performance.If not , staff was less likely to get good hours or days ? Whose fault is it?When the sales dropped per day , they started finding excuses in cutting down hours and firing?Did you not remember your days when you started your careers? Were you also treated this wayWhat a shame. You are a part of central market ? Or otherwiseFix this HR issue. Recognize hard working people and train them.These kids work 7-8 hours a week when you needed themVery sad
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October 2023 by Joseph L.
10/05/23- Thursday (late post) It was my first time at HEB. Store is very organized and clean. The chicken wings were freshly cooked :-)
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September 2023 by 222 mav
BIG THANK YOU TO FLORIST: KARLA? ?☺️?? She helped me rebuild a bouquet I purchased at heb (but immediately killed by placing flowers in the freezer) (in which I thought was preserving them better - PLEASE DO NOT DO THIS) She showed compassion, understanding and educated me on flower care.I truly thank god for amazing people like Karla who want to go the extra mile and help, with love. It MEANS A LOT! ???I ask Karla gets a raise, PRETTY PLEASE! ☺️??
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September 2023 by Tracy N.
You must Buy the Texas Wagyu Tenderloin OMG Soooooo YUMMY!!!!I love all H‑E‑B products made in TEXAS and the Quality top notch.
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September 2023 by Kristine G.
I'm so Happy finally an HEB closer to me. My favorite grocery store by far. they have the best produce, It's always fresh. Online ordering is easy and the pick up is always quick and convenient. the employees have always been happy and friendly. Love this store
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September 2023 by Carolyn Taylor
We found coupons right next to the items. And they had coupons for free items. Beautiful fruits and vegetables. Great fresh flowers and plants. Good prices. A pleasure to shop in this clean new store. We had dinner at the HEB BBQ inside the store too. The service was excellent. Everything was delicious. The brisket looked perfect. I will try it next time. It was not crowded.
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September 2023 by Hank Johnson
HEB is a refreshing grocery shopping experience. A few highlights:* People: HEB has them! Seasoned grocerers who have responsibility for specific areas. Have a question: an answer is close by* Store: good size / bright / good energy & plenty of space for people* Food: large selections ; plenty of prepackaged meals ; Fresh & well stocked* BBQ: Available on site - will review after a meal!* Wine / Beer selection: Nice job in this dept - lots of diversity of choice !* HEB app: Download it! Easy to Use & helpful* Pricing: Very competitive. Good $$ value* Gas: on site - good $$ pricingIt took us 2 visits to “get the flow”. Check it out!#HEB #food #mckinney
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September 2023 by Eric Williamson
For years, I've always heard others rave about how wonderful HEB was. I always thought. It's just a grocery store. Well HEB built a store 7 minutes from my home. Well, I'm now a believer. HEB is simply on another level. You can buy everything from local fruits, cheeses, and wine. They even sell high end pots and pans. I also love how they have checkers vs those annoying self check outs. The other amazing thing is, the store was packed, however the check out line was super fast. HEB definitely gets a 5 star rating in my book:)
