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August 2024 by Ashley R.
The wheel bearing replacement service at Goodhood was exceptional. The technicians were knowledgeable and got the job done promptly. My car’s ride is much smoother now. I highly recommend their services!
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August 2024 by Vincent T.
The tune-up service from Goodhood was outstanding. They took the time to make sure everything was running perfectly and provided valuable maintenance tips. My car is performing like new again. Highly recommend!
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June 2024 by Jodi Stiegelmeyer
We tried to hire Goodhood to do a car inspection for us before deciding to purchase the car. My husband worked with the scheduler, Heather, to get an appointment for later that same day. They had a 4 hour window that they said they would show up during. They never showed up. When my husband called to inquire, Heather said that she had accidentally scheduled it in the past, the day before. She apologized and said she would connect with the tech to see when he could make it out to see the car.
The next day, we didn't hear from her so my husband called and texted her several times and she finally responded saying she hadn't heard from the tech yet. In the late afternoon, my husband reached out again because the next day was supposed to rain after 10am and he wanted to know if we could get the car looked at before then. No one responded.
The next morning my husband texted again with no response. I reached out about 10:30 and Heather answered the phone.
I told her we had been trying to contact them since yesterday afternoon to find out when the mechanic would be able to show up hoping it would be before 10 today because of the forecast, but no one ever responded to us. She said, "Excuse me?! I responded to your husband twice!" I said, "Not since we've been trying to contact you about the 10am." And she said, "If it's raining, you're just going to have to get someone else because we can't do anything in the rain." I said, "No one else will be able to in the rain, either. Can you please just be professional and work with me to schedule someone to come out when it's not supposed to be raining?" And she said, "NO! Find someone else!" And hung up on me.
I would never recommend this company between the inability to schedule something and the completely unprofessional attitude of the scheduler.
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May 2024 by T Garret.
If I could give 10 stars I would. Woke up to my car not starting, called Goodhood and the mechanic was at our house within a 1/2 hr. Explained everything to me in great detail to where I would understand. He was so honest. Needless to say he got the part was fixed within a hr. Will definitely call them from now on for any other work I need done.
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April 2024 by Trina Pomerenke
I had the mechanic from Goodhood come over to replace my CV axle on my '05 Altima SER. Right from the start, he was very polite and open as we got to work removing the axle, which was not only horribly rusted into place, but also awkward to navigate out of place between all the belts and metal. This was a great experience and it was all done a for a few hundred less than I was quoted at other traditional auto repair shops I would not hesitate to recommend them, or to call them up again to help with the next rusty part I need to pull out of my car.
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March 2024 by Mario Baum
Highly recommend these folks! The technician was patient, kind, knowledgeable and got my car started within minutes! He answered my call in a timely manner and showed up when he said he would! Just found my family Mechanic and am extremely glad!
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February 2024 by Frances Coleman
So glad I found Goodhood. The mechanic came relatively quick. Did the job and was very polite and professional. Definitely talked with me and especially listened to how I got into the mess. Then he walked me through to an easy solution and fix for a more than affordable price for what he did for me. Would definitely call for my next repairs!
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February 2024 by Jennifer Schalow
Will use them again and again. The mech was amazing! Super responsive, reliable, helpful and honest. He diagnosed the issue and complete repair quickly. Made a stressful situation easy. He was upfront and clear.
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January 2024 by Amy Edwards
The service I received from Goodhood of McKinneyleft me in awe. My car’s coils and ignition were giving me problems. The mech fixed everything in a couple of hours using nothing but the best products. Highly recommended.
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December 2023 by Eric Ragan
I've always been happy with their service. The staff is honest and reliable, and they always do a great job. I would highly recommend this garage to anyone looking for a trustworthy auto repair service.
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December 2023 by Eddie Ortiz
The team at Goodhood are the best!. Anthony put an awesome suspension on my Tacoma and Byler made sure I was pleased throughout the whole process. After being told by several others that the repairs my car needed would take weeks or more, They towed the car the next day and had it running by the following week.Amazing experience!
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December 2023 by James Tregre
Had a very good experience with Goodhood. They were very professional and helpful. Work was done in a very timely manner and they kept me informed at all times of the problems and progress of the car repair.
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November 2023 by James Lindstrom
I can’t recommend Goodhood highly enough. I’ve been getting work done here for a while now. The mechanics know their stuff. They won’t charge you if they can’t find the problem and their rates are super fair. I highly recommend them.
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November 2023 by Niecy S
The mechanic was scheduled for a return visit and did not call or show up. This no call-no show has happened twice and when I called the shop to get a status for the driver's arrival, I was sent to voicemail. This is totally unprofessional.
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November 2023 by Jody Durant
They quickly and professionally inspected my car, performed the required services, and dismissed the items brought up by the dealerships as completely unnecessary - and took the time to explain everything to me in great detail. I will be using them for all my business from now on - they are so much more trustworthy then the dealers in town.