Firestone Complete Auto Care in McKinney, TX, has been helping neighbors since 1926. Located at 2930 Eldorado Pkwy, it serves as a one-stop shop for vehicle needs, offering services from standard maintenance to tires and repairs. Customers appreciate the exceptional auto care, including oil changes, brake inspections, and engine repairs. Many reviews highlight the friendly and knowledgeable staff, particularly the service manager, who is praised for going the extra mile. The shop is known for being busy, so early appointments are recommended. Customers find the recommendations reasonable and appreciate the lack of pressure during visits. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable service, making it a highly recommended choice for auto care in the area.
Just spoke with Will. He definitely lacks customer service skills, he was rude and almost ruined my sunny mood but I shall not!!! The store gets two stars simply because I’ve had no interaction with anyone other than Will. Otherwise it would get negative stars which isn’t even possible. ???
July 2024
I trust the people working there because they are becoming my friends!
July 2024
They staff was beyond helpful to my wife and I. We had two flat tires and they went above and beyond to help. It is refreshing to deal with sincere and genuine people. This isn’t to say this will be everyone’s experience but it was ours.
