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October 2024 by Peter Kim
I turned to David for bookkeeping and tax planning after experiencing poor customer service with my previous CPA, clearly communicating to him that I left my former CPA due to their lack of follow-up and service.
I signed the engagement letter on 7/18, provided my credit card information the week of 8/19, and sent an email on 8/28 confirming that I had submitted my payment details to his clerk. Despite this, I received no confirmation or acknowledgment from David regarding my email or payment details.
By 9/4, I reached out again, expressing concerns about the lack of communication and how I felt as though I wasn’t being prioritized as a new client. Unfortunately, this went unanswered.
On 9/7, I decided to end our engagement due to the complete lack of response and unprofessional behavior. Even now, I've received no explanation for the silence after all the enthusiasm he initially showed. This experience was a total disappointment and waste of time.
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April 2024 by Kirk Hodgson
David and his team of professionals are great to work with. They are accessible for questions and advice. David has also found savings in tax preparations for myself and several referred friends. Great piece of mind using David and his team.
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April 2024 by Jared Tye
Great CPA, they take their time with you. My last two CPAs were far too impatient. These guys value their clients.
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April 2024 by Keanan Luis
Great service and very helpful! Highly recommend.
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March 2024 by robert bensinger
Highly recommend. He did our taxes, and was proffesional, knowlegable, and thorough.
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March 2024 by Albert George
The CPA I have been using for over twenty years changed companies several years ago and started working for David Kesel. I’ve stayed with Stacy and now I get the same great service at a much better price. They are extremely thorough and knowledgeable and have taken very good care of all my tax needs even when I forget filing dates and such they’re always on the ball looking out for me. I highly recommend them!
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March 2024 by Tony Kurtulan
David has been my go-to for personal and business taxes, delivering exceptional, quick service with unmatched expertise. His guidance makes tax season stress-free and efficient.
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February 2024 by Edward R
We have been using Dave Kesel for many years for personal and business. He and his staff are incredible. He spends the time with and answers all your questions. They are very organized and communication is excellent. We highly recommend this firm for your taxes and other services needed.
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February 2024 by Kaitlin Beers
My Family and I have had a fantastic experience at his practice, we have had our taxes done with David Kesel, CPA for a couple years now and have been extremely happy and satisfied. Thank you for your work.
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February 2024 by Cindy Webster
Been a client of David’s since he took over our old CPA’s clients. Heather Boone has been handling our taxes for close to 20 years. I’ve never had any issues with this firm. And I can be a needy client sometimes. They have always been very professional and proficient in helping me anytime I need it.
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February 2024 by Amy Burnside
David has been doing our “much complicated” land development business and personal taxes since 2017. We have several entities at one time and Dave and his firm have always been able to maneuver through and take care of us. I would not use anyone else!!
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February 2024 by April Porras
Dave and his office are wonderful. He is so professional, attentive to all of our needs and concerns and made us feel at ease. Highly recommend.
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February 2024 by Rachel Matheke
David Kesel met with me and reviewed several of my prior year returns and was able to identify missed opportunities. We amended the returns and I had several thousands of dollars back in my pocket!
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January 2024 by Mickey Hayut
I am a real customer, I live in Allen and I spoke to the girl who answers the phone for you and explained to her that I need a single w2 filled and she quoted me a $1,000 dollars at least maybe more, I was super pissed at the ripoff attempt, don't try to dismiss me as a non customer to cover up your criminal rates, $1,000 to file a single w2 that takes 10 minutes to a cpa? are you out of your mind??? you have no shame?
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August 2023 by Rick S.
Ok, 2021 should have been a warning, but if Stacy A had a family issue. That understandable had to file an extension. But for 2022 to be a complete disaster. I reach to her a six weeks prior letting know my taxes for 2022 should be crazy easy as I made little to no money do my wife illness. She assured it not an issue she could get it done on time. So I sent all the information she needed. Did not hear from her. Day before tax day, I emailed her to see if she was filing an extension with no response. I finally called the office and found out she was on vacation. The office did call me back to let me know some filed the extension. Even after calling the office and emailing her. No response (3.8 months) until 10 days ago. basely saying my tax are done. They normally charge $450 but would only charge $250 and my return was $165. I too was lead down a path of a good company that was not interested in the little guy. Would not recommend David's Kesel CPA to due taxes for my dog now. They need to take customer service training course.
