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August 2024 by insomniac doc
Very poor customer service. There was a store associate Beena near the cash register and I was the only customer there. She watched me set everything at the counter to checkout and I asked if she could check me out. She just pointed to self checkout and rudely said,’’ Go there!’’. She could have told me she wasn’t going to check me out if that was her plan when she was standing and watching me put everything on the counter for checkout. There was no greeting, no goodbye, or offer to help ( layout has changed and it’s just nice to offer help especially when they don’t have any other customers). I asked who was the manager and she replied, ‘’ not here right now’’. I will not be going to this branch again
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July 2024 by Gregg Smith
Customer service at this pharmacy has really gone downhill in the past few months. The pharmacy does not plan ahead to have controlled medications in stock that are filled by monthly prescriptions from my son's psychiatrist. Prescription refills sent early are placed in a hold list and stay there until I call or stop by to ask why they have not yet been filled, but they won't take them off the hold list unless I call or stop by on the day my son's previous pills run out. The pharmacy no longer answers the phone, instead it goes straight to voicemail, which promises a callback within an hour. I will be moving my son's prescriptions to a pharmacy that is more focused on customer satisfaction.
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July 2024 by Baris Coskunuzer
Came to minute clinic with an appointment, but waiting for an hour along with several others. Why are you giving appointments if you have us wait this long. Terrible customer service!
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July 2024 by Alec Tabak
Been to this location a few times and the customer service is not good as a whole, including the pharmacy. Today, i went in and bought the wrong wrist brace and got to my car when I realized I did so I went back in to exchange it for the correct one. The manager on duty, Kris, showed no customer service and seemed quite annoyed at every customer at the front of store. He also seemed clueless on how to do an exchange/what service was needing done which was becoming increasingly frustrating, and overall an experience that is not acceptable in the retail world.
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May 2024 by Wahine Kaii
This is one of the best CVS stores I have been into all associates were all so lovely. My main purpose was the minute clinic and Dr. Bosire was beyond my expectations and I am very grateful I traveled over 2.5hrs to this location. God sent and the pharmacy was exceptional and I do not boost like this but this visit is very deserving. This community is very fortunate to have these amazing people here at your doorstep. Thank you CVS
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May 2024 by klc_TKM
Husniye in the pharmacy was a great. She stayed late on her shift to help her colleagues, and provided excellent service to me and even other customers who were rude to her. Thank you for your hard work it means a lot
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April 2024 by Jennifer Williams
Great store. Always so clean and I never have to stand in line.
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March 2024 by Akhila Siva Sankar
Visited minuteclinic recently to get a booster shot, I was able to get same day appointment on the website, had some questionnaire to cover pre-check in, and asked me for my insurance details and verified the insurance coverage before my scheduled slot.Unlike other CVS locations, they have a designated waiting area and private rooms for getting your shots.I was attended by Ms.Melanie, he was kind enough to patiently answer my questions, review my history, and administer the shot.This place is well maintained, with staff around to help.
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February 2024 by Tonya Brown
Minute Clinic visit for my child was great.
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February 2024 by Vijay Chandra Mouli Nidumolu
I am going to this pharmacy for past 6 years. why are all the good pharmacists leaving..!!!!! You guys have been a blessing for us. I knocked on their windows at all times, monday mornings 8 AM , sunday late evenings ... Every time I was greeted patiently and was given OTC that actually worked, until we see the real doctor.May be the pharmacy is getting too crowded and needs extra hands .I believe Pharmacists are lifeline of community, as much as doctors. Please take care of them, so that they can take care of us !!!
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February 2024 by James Drake
I don't think I have been treated as badly as the staff treat everyone at this CVS at any store or Pharmacy ever before.Asking for help cashing out a sale looks like it is causing physical pain to the people working there.The pharmacy is just terrible. Doesn't how long they have a script, it is never ready. And then...they throw it at you when you ask a questions.Avoid this place...
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February 2024 by Andrey Shtylenko
This store has the filthiest parking that I’ve ever seen and has not been cleaned for months and months. Disgraceful.
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February 2024 by Beth El
I was so grateful to have spoken on the phone to Averill at CVS.I was at the CVS two days ago looking for a certain product and no one could find it BUT !!! When I spoke to Averill , he checked and found it right away. He went out of his way to help! This guy is exceptional and deserves a raise and praise! He even took the product I wanted put my name on it behind the front desk and I picked up two of them yesterday. A++ for Averill. Thank you so very much. You made this customer very happy!
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January 2024 by Jack Maa
Rude attendant. Does not pay attention to reguster
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January 2024 by Zac P.
Very rude pharmacy staff. Not surprising this CVS is rated so much lower than other locations. Time to switch
