This CVS Pharmacy in McKinney provides reliable pharmacy, health, and wellness services. The location is busy, often with a line, but the staff is generally described as nice, helpful, friendly, calm under pressure, and providing excellent customer service. Many customers appreciate the kind, courteous, and smiling employees who are eager to help. The pharmacy efficiently processes prescriptions, often having them ready within an hour, and the staff helps find discounts and coupons. While service can be slower with relief pharmacists on weekends, the overall experience is positive. The store also offers personal care items, pet toys, and healthier snacks. Additional services include time-saving options like same-day delivery and free pickup, along with weekly deals and the ExtraCare rewards program for savings. An act of exceptional customer service, such as a staff member returning a lost item by mail, has also been noted.
Taylor is the best at providing excellent customer service. Smiling, kind, courteous, helpful . She is what every employee should be like.
June 2025
I love when I come to this CVS location, Taylor recognize me and she always have a great smile & always eager to help me out! Thank you very much Taylor! 😍
March 2025
2 weeks ago I lost my drivers license. A staff member from your store found it in the parking lot and mailed it to me. Im so grateful for that kind of customer service. Thanks so much!
