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September 2024 by Maria Samudio
While my medication is not covered by the insurance, Costco pharmacy priced the medication for $550 accepting the medication’s manufacture coupon. Other pharmacy quoted the medication cost for $2,000. Thank you kindly Costco pharmacy ?
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December 2023 by Jin C.
I was hoping that this location would be better than the one off Eldorado and Tollway, but it is the same for me. I have both Costco and Sam's, and lately, I see myself going to Sam's more. It doesn't really matter the time of day, but Costco is always busy. Sometimes, I really just need to get in and get out, and I really never can at Costco. Sam's? I don't think I have ever been stuck in line. EVER. Their app that allows you to pay without lines is apparently light years ahead of Costco. Just strange to me. This location also doesn't have the same items as the other location I mentioned above. I guess I can understand because of the area, but something like frozen vegetables, I would assume it would be in pretty much all locations.I do think Costco has better quality items like non-food items. However, I am usually at Costco for food items haha. Overall, I still will go to Costco (and shop online). However, I do prefer Sam's over Costco.
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December 2023 by Luis G.
Drove to the address and it wasn't accurate, called them and no one picked up. Not sure if this is a legit business or not.
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November 2023 by Gary B.
BE VERY CAREFUL GOING TO THIS LOCATION WITH A DOG.... Seems like each Costco has their own way of speaking to a dog policy. For proof of this, I included a photo of my wife's membership card HOLDING OUR DOG. What's my point, we were physically in the Plano location and they took a photo. So clearly they were aware and cool with a dog was in the store. No questions asked.Having said that, I'll continue with my experience in McKinney....11/26/203 around 2pm... We go through the front door and TAYLOR (young male, long/ blonde hair (oh YES... I'm naming names and specifics. Had I known your last name, I would have disclosed that too.))... TAYLOR stops my wife to say that dogs are not allowed. She explains that her dog is a support animal and that wasn't good enough for him. Not only that, he calls a manager. Not only that, he (loudly and in a combative tone) asks my wife about her reason for having a service dog. He asked her three times. Let me make sure I'm driving the point home about the scene here...We are at the entrance on a busy Sunday. People (not sprinkles of people but a nice sized group) are walking inside. TAYLOR is being loud, combative, and condescending.... AND asking my wife (IN FRONT OF OTHER CUSTOMERS) about her "need" for a service dog. Not cool. Not compliant. And the more I wrote about this, the more irritated I get that I didn't curse him out. Anyways... The manager finally comes. My wife shows the manger proof that we have a service dog and we go on our way. I was no longer interested in shopping there and I left the store. The manager was cool for the most part. No complaints there. She verified my wife's card/ proof and asked us not to put the dog in a basket. Back to TAYLOR....TAYLOR was not supposed to ask specifics about someone's reason for needing a service animal. I can care less if they want to know if the animal s a service animal. But I've worked in compliance. I've had several jobs where one cannot ask about a person's disability, medical issue, or even certain aspects of their past. Per APA SERVICES' site: "They may only ask two questions if it is not obvious what service the dog provides: (1) Is the animal required because of a disability; and (2) What work has it been trained to perform? No further proof is required. Any animal, not just dogs, can be an ESA. ESAs do not require individual training"So it's pretty evident that TAYLOR needs to be educated on APA matters and he also needs training on customer service. It took everything in me not to further escalate a situation that HE was already publicly escalating. If I were anyone else, this could have been escalated further, but I decided to leave it alone. So McKinney Costco, you're welcome. But y'all need to do something with TAYLOR... who worked the front entrance on 11/26/23 around 2pm. So here's the bottom line that I've gathered with bringing dogs in Costco... I'm sure it depends on which location you're at, but the big thing is "dogs in the baskets". Don't put your dog in their baskets. That's a reasonable ask, due to food and other sanitary reasons. The Plano location was cool with bringing a dog in, but don't put it in the basket. In McKinney, after we showed proof of the service dog issue, they asked us not to put the dog in the basket.In any event, I probably won't be back to this location. Whether you have a service animal or a plain dog, I suggest calling ahead and making sure TAYLOR isn't working that day. That or simply go to one of the Plano locations instead.
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November 2023 by Bobby Hoffman
Never had a bad experience. Everything I needed always there the people are completely knowledgeable if I need to ask questions. The store is always spotless.
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October 2023 by Kristen D.
Definitely won't be renewing our membership next year. I'm so sick of being shaken down by the staff for window treatments and solar panels every time I leave the store. We were also treated very rudely by the person at checkout today. Not to mention having to stand in line to have our receipts checked when we leave. I'd happily pay more not to be treated like a criminal every time I leave the store. I'm done with Costco.
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September 2023 by Paul G.
The tire center really sucks. I bought new TPMS sensors from them and they couldn't program it and left me hanging and tried to blame it on my van's OBD II system. This is totally unprofessional, irresponsible and incompetent. I had to waste time and make a separate trip to discount tires on 380 and get it fixed. The manager over there just spent a few minutes to reset the TPMS sensors and fixed the problem. I think costco tire center needs to up their game if they want to continue to stay in the tire business, if not their customers would go somewhere else.
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September 2023 by Rob G
Always have everything I need
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September 2023 by Joseph L.
06/22/22- 1206 Wednesday :-) #Mckinney; #Tupaknows We've been going at this location for a couple of years now. Costco staff/ employees are very nice. They're always ready to help/ assist. Thank you so much :-)Jjay R1616
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September 2023 by Ashley G.
My favorite Costco! The customer service is great! They are very helpful and I love all the organic items they carry!I came towards closing, and they still assisted me getting carrots because the ones on the floor were out.Giving you guys my sincere gratitude!God Bless!
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July 2023 by David B.
I remember when Costco was honest, fair, and outstanding. Sadly, that's all gone now. The products keep getting smaller, more expensive, and the quality has gone down. The steaks have more fat and bone, yet cost more. The gasoline used to be a lot cheaper. Now it's a couple of cents cheaper. I made a large purchase of multiple items on July 25, 2023. When I attempted to depart the store, they checked my receipt and said I didn't pay for the whole cooked chicken. They rang me up. The missed the chicken. By the time they fixed this, my food was no longer frozen. I told them to keep the chicken. The two freaks of nature that rang me out were more into talking to themselves about silly stuff and were not paying attention. Costco used to hire quality people. No longer. And, that Hotdog you sell is skinny. No one sells such a skinny, tasteless, bland Hotdog. When you got rid of the Polish Dog, that was the beginning of Costco's fall from grave. More and more Kirkland products are hedging out name brand products and not all Kirkland products are great. Costco is heading the way of Kodak. They no longer listen to customers. They listen only to profit now. RIP Costco.
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April 2023 by Melissa Minatrea
Friendly staff and great member service.
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April 2023 by Marina Haynes
(Translated by Google) you have to call to start your prescription(Original)tienes que llamar para que empiecen tu prescripción
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June 2022 by Will P.
Best hot dog anywhere. $1.50 for the foot long hot dog and the drink. The dog is delicious and huge. Great for lunch or a big snack. You cannot beat it. Can you find a better gourmet dog for $12 at some fancy food truck ? Maybe so. But you cannot find a better dog for $1.50. No way no how. Get yourself one. You will be happy.
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March 2022 by Nicole Donawho
I needed to transfer quite a few medications over from Walmart, and they were very helpful and patient with the process. Grateful to have all of my prescriptions in one place now!
