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December 2024 by Cynthia Long
They claim to deliver within 50 miles, but they don’t actually do that. I live about an hour away and, with traffic, I cannot get there before they close at 6pm. As ridiculous as it sounds, they aren’t open on Saturdays. Now my only option is to pay for overnight shipping on an already overpriced medication. They have horrible customer service.
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December 2024 by Anisa Walker
I am writing to express concern regarding the inconsistent information provided by Jessica, a pharmacy technician at Beaker. On three separate occasions, I received inaccurate information, which raised concerns about a potential disconnect or lack of transparency between the Registered Pharmacist's access and the technician's access. Last week, I contacted 32 pharmacies, including Beaker, and none had the medication in stock. However, when my doctor reached out to Beaker, they discovered that some inventory was available, contrary to what I was initially told. Fortunately, they were able to perform a partial fill until more inventory arrived. A similar situation occurred in June, leading me to wonder: is this a personal issue or a systemic problem? Furthermore, a Beaker staff member advised my doctor not to call in another prescription for me. I found this puzzling, as I have consistently treated the staff with respect and courtesy. Whenever I use Beaker's services, I follow the same process: I utilize the drive-thru, communicate with the staff, provide my license and payment, and then depart.
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November 2024 by anjaneyulu neerukattu
They took 15 minutes to find medicine.
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November 2024 by Blessed God over Everything chill 68
Good pharmacy great
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November 2024 by Cody McDaniel
Worst location possible, parking lot is horrible, so bad I actually had to complain. Besides that it's a nice pharmacy. I'm sorry for the semi bad review, you have a nice place, but that parking lot and location is bad. You can only turn in on spot and no good way to get out, you're basically forces to turn right and turn around.
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November 2024 by Ravi PAREKH
Medication was not ready . After surgery my son's medication time, till that i havent received any call or text about medication. I called them so they said it will be ready in 15 min. I went there after 15 min , lady on counter said they just started preparing wait another 15 min . Shame on this pharmacy. Than bill for medication was $200. They said we dont take BCBs insurance. All scam here . Dont trust hospital that we only have to go to this pharmacy. Ask your local pharmacy and get it from there . They will scare you that they might not have it or not and all. All scamm.... dont trust on that. This pharmacy has big scam with centennial hospital
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October 2024 by Meghan
I did not have a good first impression of this pharmacy. First of all, they misspelled my last name, and I called to notify them of the error, and left a voicemail. Never received a response. I was pleasantly surprised that my medication was ready early, so I eagerly drove through rush hour traffic to get there before they closed. I made it just in time to pick it up, and stupidly didn't check the bag, because it was stapled closed. Got home and opened the bag to realize the medication was not in the bag. I called several times and left a voicemail, with no response. I'm hoping that I can speak to someone Monday and get the medication. Otherwise, I got an extremely expensive set of syringes and alcohol pads... I will update my review when I finally get to speak to someone.
Updated: I spoke with the owner and was able to get the medication shipped to my house. They were very quick to resolve the issue, and I'm very thankful for them.
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October 2024 by Luis D Gil
Slowest drive-thru pharmacy in the US for sure. Three cars ahead means about a 2 hour wait. It’s a convenient neighborhood pharmacy but customer service practices need an upgrade.
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October 2024 by Chris Cook
This was my first prescription filled through Beaker Pharmacy. Originally, I was told it would be ready in 4 days. But when the staff learned that I needed the prescription filled immediately, they got to it and it was ready the next day. You pay for the script online and they offer free delivery! Fortunately for me they are just down the street from my work. If you have a choice of pharmacies and you live in Collin County or Dallas County, choose Beaker Pharmacy. They have the best customer service and the friendliest staff.
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September 2024 by Mandiee Dee
Got my prescription shipped to me a day early then I had some questions about my prescription and called the pharmacy and the lady who answered was very pleasant and answered all my questions. I was also really pleased that I could just pay for my prescription online, it was simple and easy.
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August 2024 by Christi Afthonia
I used this pharmacy for so far three months I have been using them to compound my Ozempic at a cheaper price which I have benefited from
however, my ozempic was delivered warm to the touch.
I called them multiple times. Left messages. Never got any response back. also sent them text messages never got a response back
whenever I did call them, I realize there was an option to hit option zero which was the very last option which would connect you directly to the pharmacist
after I found this out, I contacted them and she pretty much for some reason was not understanding what I was saying, even though I was very clear about my Ozempic being delivered warm already
she asked me multiple times she’s like oh so did you leave it out? I don’t know. I didn’t leave it out. Why would I have left it out? I’m not stupid. I’m an educated woman. I went to school for biomedical engineering, I would think I would know how to handle simple medicine, however, the accusatory tone. Was kinda rough.
if your pharmacy staff doesn’t have any type of customer service whenever we’re giving you 100s of dollars each month that is wild.
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August 2024 by Kimberly Hall
Very courteous staff. Has that hometown pharmacy vibe. Not commercial and generic
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August 2024 by Devin Lee
My medication order was ready within 15 minutes. The staff was friendly and accommodating. It's a great local pharmacy.
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July 2024 by Shaina Eckles
Great service & easy to use drive thru.
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June 2024 by Tommy Weesner
This pharmacy is reliable and awesome.
