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“I have been a customer for about 10 years but nobody has come to level of customer service like Laurel, spelling?, Her professionalism and friendlyness exceeded expectations. She makes me want to be a customer for another 10 years.”
“It's not the building although it's nice it's not the carpet although it's nice it's the people and one in particular who's the best I've ever had to deal with is Christina. Everyone there is super nice but she goes way out of her way to make sure everything is taken care of I can't say enough good things about her I hope she stays there for years and years. She's super friendly super nice and she knows her stuff.”
“After a very horrible experience at this branch back in May of 2023..I'm so glad that Logan was able to erase the past.What a wonderful,professional banker!!!Thank you so much for being so pleasant.Jennifer,the new branch manager was also amazing and so welcoming..Thank you both.”
“Since Jessica is running the operation there now it’s a complete 180.
Great customer service and she’s bringing in great talent to help continue with superb customer service.
Thank you Jessica!!”
“I am very impressed with the service I received today from Princewill Orisakwe The best customer service I ever received from a bank. I had many questions that Princewill was able to address and answer with ease and patience to ensure I understood completely in order to make the best decision in buying a car through prestige credit union.Would recommend this Bank and Princewill for anybody who is looking for a bank who has your back and the best Interest at heart .thank you prestige for having someone like Princewill in this location.thank you.”
“I decided to switch banks for my company 4-Tex Softwash. I did some research and found First United Bank. I noticed they had almost 70 reviews and they were all great so I decided to swing by. They definitely lived up to their rating. I forgot the name of the gentleman who opened the account with me. But he was a pleasure to be around. Quick, helpful, knowledgeable and good customer service. I’m glad I made the switch and look forward to bank with them into the future.”
“Adriana Barreto has been a real asset to this and helped me numerous times with questions and issues. She's patient and sweet to everyone and everyone by name .I love her disposition. It's hard to find service and people these days that truly care about others as she has shown today. She works at the bank on REDBUD RD # 736 in Mckinney, Texas. She's the reason I won't leave this bank.”
“My friend and I had a great experience here when opening up new checking accts. Cisha was very welcoming and took care of us with ease! Brandon and Joy were also kind and helpful during the process! Thank u!”
“Awesome to work with. I was expecting to be stand in line it was Labor day Friday before the holiday. But both tellers were very fast. Employees like him is why I brought over my business, personal, and savings accounts the BOTX family of BOKS awesome people.”
“Best bank ever!! I have been banking at this branch for years, and I know I made the right move. The ladies are professional, friendly, and take time to address and handle everything in a timely manner. Thank you Amber and ladies up front you are amazing!!”
“I visited this branch this morning to do a little banking business and received the best and most friendly service ever at a PNC branch. Taskeen and the staff are very knowledgeable and efficient. I really appreciate their commitment to me as a customer.”
“I had to go into this bank to deposit coins with my toddler and the service was great! Very quick and only a 5% fee for coin deposit unlike other places who charge 12%. They also had goodie bags and cupcakes which calmed my child down! I haven't gone into a bank in years and I was satisfied with the speed/process/service of the whole thing.”
“I have been banking with BANK OZK from past few months at Mckinney Location(Intersection of Custer Rd and Rolater). I am Extremely happy with their services. The Branch Manager "Rush" is very friendly in welcoming, helping and providing all the information and taking care of all customers needs. he is very knowledgeable and he understands the requirements of a customer and fulfill required services. It will be incomplete review if i don't mention about the teller's Deepika and Ishwari. Both of them welcome us with a big Hi as soon as we enter the door, understand the requirement for our visit to the bank and help us answering all the questions with patience. I am Happy to be associated with this bank and the people. I recommended my friends and family members to this bank.”
“Looking at the low rating comments it is clear there are people who do not understand banking regulations and security. I have been with many banks over the years. Valliance is by FAR the best of all of them. And the comments about Hannah are rubbish. She goes beyond the call of duty when needed. Anyone with negative comments about her are the root of any problem encountered. Obviously the low rating comments are from people without accounts at the bank.”
“Scott is always willing to answer questions and offer suggestions (with no high pressure) that have proven valuable to my family’s assets over the years. He listens to your concerns and is very knowledgeable of current investment strategies. Janet is second to none in her prompt responses and action re. questions and requests. Her diligence in handling every detail ensures that you have an excellent team looking out for your best interests.”
“First untied bank has been amazing! I opened my account with Denise here at this branch off redbud in mckinney. I had a very pleasant experience. I was shown the entire bank, was explained the lobby has nice features for us as customers. I was introduced to the entire staff which was nice because you never know who you’re going to get when you go to the branch. All the staff is still currently there I have currently been banking with first United Bank for two years now. I have every service you can think of with this bank. ( mortgage, line of credit, auto, equipment Loan, checking, biz accounts, credit protection, ppp loan) they have been very generous to me and my small business & my puppy. Thank you Denise and staff. Thank you first United Bank! Keep up the amazing work!”
“I've had an account with First Convenience Bank of Texas over 10 years & using McKinney, TX location for a long time. They may not be the best bank but they have been working for me & I keep doing business with them.”
“I needed a document noterized and after 14 different phone calls to different banks this wells fargo location actually answered the phone, had a notary and was available for me any time till 5pm. I meet with Arahi and she was so kind and helpful. 100% will be back to this location in the future. Thanks Arahi!”
“Had the pleasure of having Shelby help me with a change to my account. She was professional, friendly and handled my change efficiently. People like Shelby are why I have been with this bank for over 30 years.”
“I have been using this bank for years and the staff at every level and position has always been 100% kind, professional, and respectful. I am surprised at all the negative reviews but I suspect people can be frustrated by long waits which often is out of the control of the bank. I use the ATM as often as possible or I call to make an appointment. I feel as though the staff is part of my family and have always been treated as such. I recall Abraham Lincoln's famous quote: "You can please some of the people some of the time, all of the people some of the time, some of the people all of the time, but you can never please all of the people all of the time.".”
“Ive been with Chase Bank for 10 years and have received sub-par service from prob 20 chase reps over time, not today with Ryan Hernandez. He has gone over and above the norm. 5 stars all the way”
“Thank you for the new employees ANBTX McKinney. I can honestly say I enjoy doing my banking with ANBTX. I was disappointed when I was forced to relocate from Kaufman and Terrell. Customer service has always been beyond my expectations for many years. My first few visits were not pleasant in McKinney. With the change of staff, this branch matches the other locations. I appreciate all your customer service.”
“After dealing with two very, very, VERY, incompetent banks under Prosperity in Frisco and McKinney I decided to go to a third and last one. Enrique D. helped me in ways I didn’t even know were in his scope. For the two other locations I visited it’s insane the people who “helped” me still have jobs with how incompetent and the lack of training and care they exhibit towards people. Whoever deals with Enrique’s pay he needs to get a raise now.”
“I've been with this bank since it was View Point and for about 10 years. It's a nice friendly bank. The managers name is Daniel. He's the best part of the bank. He's a kind and professional banker. He doesn't hide behind the scenes, he's out there helping people. They have good hours and the drive thru is open even longer.”
“I visited this branch today and had a great experience with the branch staff. They were patient and kind. I think I’m a credit union fan! Keep up the good work!”
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“Working with Cristian Rodriguez at CUTX in McKinney was a pleasure. He was very positive and energetic and took care of all our questions about our account. He also provided additional information about the credit union’s programs. We look forward to working with him again!”