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March 2024 by alex
the Avis in McKinney is great to work with, very helpful and wonderful group of peoples and very accommodating.
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March 2024 by Harold Nwariaku
Been using Avis since 2013. I still think they’re the best
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February 2024 by Jana Adams
Love this location! If you're in McKinney, make sure to go to this location!!!! They took really good care of me and my husband. They provided Awesome Customer Service, Great vehicles, and had availability. I'll be going back to this location anytime I need a rental and I suggest you do the same!! Thanks Again!!I also Love that it's Family Owned!!!
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November 2023 by Hanif Islam
Avis McKinney located 3512 N Central Expressway is my favorite location to rent from. The team there is always so courteous and swift with making my transactions very simple. It’s probably the only location I would ever pick up from locally. I’ve been to other locations and I am not too fond of them.
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October 2023 by Colleen Bellamy
Avis representative, the very nice lady at the McKinney location, was great! However, my advice is to NEVER call their customer service. They send their calls to a call center in another country, that has very broken English. Tried to charge me an extraordinary amount of money for possible too charges. That is not the truth. Simply call your toll tag company and add the vehicle. Otherwise, the McKinney location was awesome. Gave us exactly the car we rented and were very easy to deal with. I highly recommend them, not their customer service (call center)
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October 2023 by CW Johnson
Had a reservation went to go and pick up the car come to find out from a butt head in sales that the rental car was close. No one from sales even offer to help all they could say is this is sales sorry. What kind of customer service is this, the car was booked well in advance. Not a happy customer with avis I always thought the customer came first apparently I was wrong Avis doesn't care about customer relations. Very disappointed in them and their service and I hope that the big wigs in corporate reads this just so they'll know just how bad the customer service sucks.
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October 2023 by Rosie Smith
This is my go-to place always professional courteous The process is usually in and out as well as the return process .I highly recommend this place, And the rental prices are very reasonable ..compared to some other rental places Thank you Avis made me a happy customer and a return customer..
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October 2023 by Nicole Farr
Communication between reservation agent and rental agents is extremely poor. Location has limited cars available. Be sure to call to check if cars are available and double check quoted rates.
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August 2023 by Ann WEBSTER
The rental staff was courteous and explained their requirements and listened to mine. The rental car was clean, a newer model, and filled with gas. When I returned it they didn't mind me waiting inside for my ride home. I will make it a point to choose Avis!
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July 2023 by Susanne Watson
Rental vehicle was great, customer service was good, easy to extend my rental over the phone. I have rented multiple times from this location and never have a problem!
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July 2023 by Lori Morgan
This is the best place in Mckinney for rentals! Customer service is awesome and always great vehicles! Will not rent fromAnyone but this Avis! Thanks again!
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July 2023 by Cathy Forrest
Very easy pick and drop off, received car I requested, clean and good price
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June 2023 by Ted Barry
Rented an 8 seat SUV. They said they only had 7 seat SUV and that no one had 8 seaters. "Then why was it advertised that way?" No answer. "Is the 7 seater cheaper then?" Answer: No. After extending the rental by 3 hours, we brought it back 1 hour early. "Do we get it cheaper because we brought it back early?" Answer: NoI told them because the answers were always NO, that we would not be using Avis any longer. Buh-bye!
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May 2023 by Jennifer Morrison
Thank you to Avis in McKinney! We called on Friday and picked the car up that afternoon. It was clean and a great ride to transport family to a graduation. Thank you for being efficient and friendly. We would recommend this location and will rent from them again.
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March 2023 by Jeremy Taylor
The car that was provided was in very rough shape. When I got it home, the battery died and the car wouldn’t start. I called this Avis location for help & their response was “we don’t deal with that… you’ll be charged for extra days if you don’t return on time.” Had to call roadside assistance to get the car towed. 2 months later, I’m being charged $300 because the car that was provided to me had a dead battery & had to be towed. Terrible service. Do not rent from here
