AutoZone North Custer Rd in McKinney, TX is a leading retailer of auto parts. Multiple reviews highlight experiences with phenomenal, astounding, and outstanding customer service during moments of extreme inconvenience. Customers report staff going beyond expectations, such as driving out to replace a dead battery in a parking lot, installing batteries in frigid temperatures, and performing small fixes like installing a battery shim with no charge. The staff is described as amazing, with great teamwork, high integrity, and an awesome attitude. Reviews commend the employees for being super nice, providing the best service and customer support, and helping to save money. This location is noted for having a great team and hard-to-find customer service, leaving customers greatly appreciative and likely to spread the word.
I came in recently and I don’t know much about cars but the worker who helped me, I believe his name was Jarret, made sure to take the time to explain everything to me which was appreciated! Will be coming back.
May 2024
You find the majority of things necessary for your car
April 2024
I literally have no words for my experience today!!! Jennifer was BEYOND phenomenal in assisting me with my new battery!!! I left out in years because of how much she helped me save money during a moment of extreme inconvenience! Thank you so much, Jennifer!!!! I wish I could rate it higher than 5 stars!!!