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January 2024 by Amanda Ayala
Impressively low level of care for facilities
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June 2023 by Andrew Peel
Yet again a couple days later a rude old man said yo me that he would not fix the price of the coffee with rewards to the 1.29 any size coffee and charged me full price. I guess this is just for the extra special customers and I can just go to hell.
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January 2023 by D Ruff
Don’t order Uber eats here. They stock many wines in the cooler. I ordered white wine and they pulled the warm wine despite the efforts by the Uber driver to ask for the cold wine. I called and confirmed with the clerk that they had cold wine. It took calling the store for 5 minutes before he picked up the phone. Another awful 7-11. Is there any good 7-11 in the country? The answer is no.
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December 2022 by Oleksandr Dantsin
Great ??
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October 2022 by Joseph Marler
Mens restroom was deplorable, no toilet paper, which was okay, went to wash my hands, no soap. Went to dry my hands, no paper towels and the air dryer wasn't working. Then figured screw it I'll just use some hand sanitizer, and wouldn't you know it. No hand sanitizer. Do better
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July 2022 by Jourdan F.
I hate 7-Eleven with a burning passion. Each experience with their employees is infuriating no matter which one you go to. Like I don't know if they go on a start and you took pay them better or they just need to hire better people. But let's just say this if I have to drive a little bit more to get the to the QT I will. Hate 711 dude. Like all I needed was some Tums because my stomach f****** hurts and this jack a** won't get off his f****** phone. And then there's something wrong with their checkout machine and he still just chatting away on the phone.
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June 2022 by Rebecca Robertson
We just bought gas here, and we got bad gas! The car was running fine and then we drove off and the car engine is shaking and we can not accelerate! No one is answering their phones, and I have been on hold. I would not even give a 1 star but had to in order to post!
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June 2022 by Nikki Johnson
I’ve heard rumors about staying away from McKinney and Allen, while we’re in town filming a show and they were right. I just had the worst experience ever at a 7-11. It upset me so much that I am sitting right in front of it writing my review. The man at the register at this morning at Store #38108, was extremely racist and rude. He did not want to help me nor did care to respond to the questions I’d had in regards to an item I was purchasing for a colleague. The men that were behind me were treated totally different than I was. On top of everything else, he charged me for a more expensive item than what I was looking for. That led me to go back inside for a refund. I’m not sure what he said exactly to the lady who helped me with my return because he was speaking in a different language, but the look on his face told me everything that I was already thinking. I will gladly drive to an Exxon/7-11 in a different county before I ever go to this one again.
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July 2021 by Craig Mikes
Worst experience at a convenience store. Guy did there reading a magazine while I stood there waiting to be checked out for 2 minutes. He wanted me to leave. And I did. Never going back. Target is right next door
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October 2020 by Roger T.
WARNING ALERT! I went to the store located at 8400 SH-121 in Mckinney and purchased $200 ebay gift card. Got to the office and tried to use it but the card did not work. I checked the balance on ebay and the card was not even listed. Went back to 7/11 a few hours later and they told me the cards are managed by a third party and I needed to take it up with them but they would not tell me the third party name. Then they told me to wait 24 hours for the cash to show up on the card, which is total BS! I called eBay and they said the card balance was zero but would not give me any additional info. So the card doesn't register on the ebay gift card balance checker on the ebay site but ebay tells me the balance is zero and 7/11 tells me it is not their problem. Can't believe a storied francise like 7/11 is working with scammers. Never buy from them again.
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March 2020 by Alex V
Poor cleanliness in restroom. Was not impressed by customer service after addressing issue.
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October 2019 by Marina J.
A dirty gas station with bad customer service. Drink prices are inaccurate. They nickel and dime you at the cash register. Not a good business.
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September 2019 by Derek Resmini (TxSuperProducer)
This is a newer location, really clean store, all the bells and whistles that you would expect from a 7-Eleven plus some.. always have a large variety of coffee ready in the morning including specialty flavors, this location also has the chilled creamers which is a big plus for me - easy to get to off 121 and get right back on the highway and continue on with your day.
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August 2019 by Myra Hennessy
Such a nice location! The store is so clean and neat, even the bathrooms!
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July 2019 by Tamer Morcos
Bad customer service and rude employee, I am regret to say that it was my fault to stop by and will never come back again.Please be careful look to items expiration as I reported that to the register attendance lady and she put the item back on shelf.
