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February 2024 by Bertha L Caballero
Excellent service! Friendly and very knowledgeable and professional!!
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January 2024 by Steven Rdz
One person working and the other 3 ladies dont know a thing ??♂️ one lady repeats 4 times the same thing.Bad bad wells fargo
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September 2023 by John Marks
What is the deal with having only one person working the inside?! There's like 20 some people waiting in line! Not a good sign to bank here. Please look into this, since it's the same at different locations.
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July 2023 by Alan Garcia
1 hour wait to see someone to open an account
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July 2023 by Artiom F.
Kay, branch manager was super helpful and went adove and beyon with cx service during my recent visit. Thank you.
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March 2023 by Artem F.
50 minutes and still waiting to get to the box. Apparently only bankers now can let you in and none of the tellers(wasn't ever the case). Manager either not present or unable to help. Saturday morning. 5 minutes aftet opening. I would like to thank reception person as he is doing amazing job job.
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March 2023 by Patricio Sanchez
I’ve been with Wells Fargo for over 7 years now & it’s irritating having to be the one dealing with miscommunication from every representative there I am so fed up with this bank if I could put 0 stars I would this bank has nothing to offer for anything or anyone it’s regulations Are ridicules as well as the team communication I have money that’s been pending for 4 DAYS NOW and I keep getting told “oh tomorrow morning for sure” this is outrageous and just little to no care for a valued customer that’s been with them for quite awhile any other bank at this point seems 10X better than this one
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August 2022 by Yolanda Segovia
Poor customer service and lack of information or direction pertaining to new accounts.
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August 2022 by Michelle Zapata
I had the pleasure of encountering a wonderful person by the name of Gabriela Garcia! She exceeded my expectations in regards to customer service and was able to assist me with information about starting a new business account. This branch has been the only branch in the Rio Grande Valley that has actually answered the phone. Thank you again for all of your help!
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March 2022 by Ike I.
Used the service twice recently, had a very pleasant experience on each visit. Quick and courteous service even during busy hours.
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January 2022 by Fressy Saracho
The bathroom are closed to their own customers, so if you’re waiting there handling business for an hour and half you better know where the nearest gas station is because the bathrooms are closed due to COVID. It’s November 2021!
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September 2021 by Ninfa Canales
I was going to open an account at Wells Fargo, but reading all the reviews l just changed myMind. Omg l moved here from Seattle Washington and over there people are so kind and professional. I can imagine the people here that work there. Very disappointed!
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August 2021 by Ariana Lugo
I had a problem with the bank in conway they didnt want to deposit a check and wanted to charge me a fee, so i came to this bank and we waited for less than 10 minutes the lady and manager were both very nice to us.
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July 2021 by Jim Branch
Rude, made my wife wait over an hour while they sat around doing nothing. This bank does not care about their customers at all.
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June 2021 by Diane Irizarry
Worst customer service for a bank! Need to make an appointment for bank transaction. Two days to handle my needs! I'll take my hard earned money elswhere!
