-
July 2024 by Y R
The Nightmare at Walgreens:
I had a terrible experience at the Walgreens in McAllen, Texas, on July 3rd. We arrived and were behind two cars in the drive-thru line before they close and keep in mind there were two trucks ahead of us receiving services.
We were there before 8:00 pm, close to the pharmacy's closing time. As I finally made it to the counter, hoping to get my hands on some much-needed migraine and swelling medication, I was met with a cold, heartless response. The pharmacy technician callously informed us that she didn't care about our pain or the fact that we had been waiting before closing hours. She callously denied service to a severely ill customer in excruciating pain, showing a complete lack of empathy and compassion.
I was appalled by this blatant disregard for customer well-being. How could a healthcare professional turn a blind eye to someone in desperate need of help? It left me feeling helpless, with nowhere to turn for the medication I so urgently required.
This is not just about a single employee's actions; it reflects a systemic issue within the store that needs to be addressed. Customers should not have to plead for basic medical assistance, especially when it is well within the store's capacity to provide it.
I demand accountability and swift action. No one should have to endure such treatment when seeking essential medical care. It's time for Walgreens to take responsibility and ensure that all customers are treated with the care and respect they deserve.
My voice may be just one among many, but together, we can request accountability and transparency.
-
June 2024 by Nora Lee Curiel
Walgreens pharmacy technician Esteban needs to have a little more polite attitude he was very rude and made me feel like I was bothering him we all have long days but never treat others like are meaningless just cause you don’t like your job. First time here someone was so rude.
-
May 2024 by Yesenia Hernandez
Only one cashier in the store needed to deposit cash and was asked to get in line again because the mic they use to call the manager/supervisor was dead. The line had already gotten log due to it being one cashier that could not pick up the intercom.
-
May 2024 by Daniel Sifuentes
Always love it.
-
February 2024 by Pablo Gutierrez III
Pharmacist Peter & Pharmacy assistant Edith, saved me from an ER visit. I’m paraplegic, Head Injury, Heart bypass patient.My Dr Sent wrong prescription instructions, Edith & Peter corrected Dr accident. I have been so stressed, was recently released from hospital, I freaked out. Edith & Peter went above and beyond to help Me.Truly grateful.
-
December 2023 by Michael B.
All I can say is it must be very hard to find good Management in the Pharmacy Dept. Geesh!
-
October 2023 by Hec Ava
Went and got my prescription filled quick and a thoroughly trained staff attended me asking all the questions I needed to know also. I rated it A+
-
August 2023 by amrutha addanki
Pharmacy works on Sunday as well. Pharmacists take longer time to get your medicines ready. One pharmacy you can count on for emergency need during weekends.
-
August 2023 by Homero Garza
How is it that now in days in this store we can't do split payments with card, next time I won't even take anything, so weired and sad for a well known store.
-
July 2023 by Jennifer Flores
Great customer service pharmacists too
-
July 2023 by Rosario Ramirez
Quick in and out.
-
July 2023 by Manuel Santiago
Good variety friendly service
-
July 2023 by Tom Stevens
Rude and unhelpful staff. Avoid this store.
-
July 2023 by BelzaL Lerma (belzy)
I love Walgreens
-
July 2023 by Brown Sugar
The short old lady with glasses is very rude she was almost obligating me to yell my information to her so that aShe could input the information into her computer. she did not once smile and completely ignored a question I had to talk to other people in line behind me ?? Very rude and unprofessional
