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February 2024 by Yesenia Salazar
Shipped a package in December we are now February and still no updates, it was something very valuable so I'm sure it was stolen because it never left the facility. They don't let me file a claim because I'm missing some info and they can't find footage. How convenient for them.
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February 2024 by LOYDA HERRERA
The worst service, the supervisor doesn't know how to read, he was reading the receipt backwards, I don't know if they have to go through any training before being in that position, but please USPS train your staff well.
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January 2024 by David Gutierrez
If I could give 0 stars I would. Worst carrier service down in the valley. Gave me the run around on a package, got conflicting information and the initial driver that was supposed to deliver it didn’t even bother to deliver it. As I’m writing this, I still haven’t received it.
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January 2024 by s Chapa
People are always on their cell phones instead of answering the store phone the employees contact each other on cell phones. Not to mention my mail still hasnt shown up when it's been tracked to the facility!!!! Management doesn't nothing what's so ever
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January 2024 by Gael Santana
Lazy POS delayed my package on purpose
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January 2024 by sav ix
Still waiting on a package should have arrived by the 22 it’s the 24th
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January 2024 by Osmani Castellanos
Terrible service from ? especially Mr. Jason. Lack of professionalism and customer service. Nothing competitive and guarantee of a very bad time
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December 2023 by Danielle
Got a notification that my package got delivered only to find out it said it got delivered in a mailbox in a DIFFERENT city. It wouldnt have been delivered in my mailbox to begin with because it doesnt close and my packages are always delivered at my door. One of yall mf better find it bro.
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November 2023 by Tania LoJu
*Passport*If you are planning to process your passport, do not come here, one of the people who serves a woman who is around 50 years old and has exaggerated makeup, blonde (so they can identify who she is) is super bad at her job, answers horrible, barely answers a question, is super rude I really have never met a woman as rude as her in my life. Go to the post office on 12th St. They are super friendly there.
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November 2023 by Esmeralda
Didn't help at all. Blamed the city. This site needs a better location for package pickup. Sometimes people exiting cannot get thru the congestion of people picking up packages.
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November 2023 by Cecilia Leal
It’s always a bad experience at this postal office! I try to only use ups or FedEx, but sometimes my clients use usps. Worst customer service EVER. Rude employees. Don’t recommend it.
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November 2023 by Noelani Ioane
Packages always say delivered in/at mailbox and aren’t there. In this area it’s best to go with UPS or FedEx.
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October 2023 by J. Torres
For truck drivers good place to come deliver. Fast unloading, no overnight parking, entrance in behind post office on McColl Rd easy access to docks and plenty room to maneuver. Advise to arrive 30 minutes before appointment time.
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October 2023 by Renata Garcia
My package was forwarded to a random address and they had no idea why. Only option they gave me was to wait and see if it came back to them or to pay a fee to POSSIBLYintercept it. My package was not eligible for interception. Incredibly useless.
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October 2023 by Edwin Loera
They lost another package, not to mention it was precious metals. Also, it's being longer than 3 weeks already. I 100% trust the company I bought it from. It was my local USPS that lost it. Very disappointed.
